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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
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Feb 8, 2022
GeoS
2 out of 5 stars review

Disappointed

i got the samsung because i was expecting a higher quality experience. after having roku and google operating systems on other devices, the samsung proprietary system was a disappointment. several of our most used apps were not available for samsung, and some of the most used functionality like skipping forward and back with one button weren't there. ended up taking it back and getting a tv with a roku system.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Thank you for sharing your review of the Samsung TU7000 Crystal UHD TV. The details you have shared regarding your experience with the user interface and remote control are appreciated and will be shared with our internal teams. Should you ever decide to give Samsung TVs another try and have questions or need assistance with settings, setup, or features, please know we are always here to help. Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals, Software, & Warranty Info We hope to regain you as a customer in the future. ~ Samsung Solutions

Aug 27, 2021
Bobby
4 out of 5 stars review

Nice TV

this is my 3rd samsung tv purchase in the last 9 years. the last 2 were 60". the new 75" series 7000 4k is very nice. and the picture is outstanding. the only issue for me is the sound. i wish there was a way to increase the sound so i do not have to raise the sound with the remote to 75 or more that shows on the screen meter. all my other samsung tv,s were not close to that.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 12, 2021
Jonasan999
5 out of 5 stars review

Great 4K TV for a budget

[This review was collected as part of a promotion.] I bought this a year ago just to prepare for PS5, I use it mainly for video gaming and streaming. The quality of 4K is excellent even on a budget TV and it had great apps to use for streaming needs.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jul 27, 2022
MyFirstyme
3 out of 5 stars review

Great Quality, Bad Connectivity

[This review was collected as part of a promotion.] It's a great buy for the cost and quality of the product, it just struggles with staying connected to the internet (I've got 1Gbps speeds so it's not my internet) but other than that issue, it hasn't given me any problems.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Hi MyFirstyme, Thank you for your review of the Samsung TU7000 TV's connectivity. Samsung prides itself on high-quality products and a great customer service experience. Please know we are here to help. We suggest you try the following: 1. Use 5G Wi-Fi if possible 2. Try wired LAN if available 3. Try repositioning the router, so there are no obstacles between your TV and the router Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to Settings > Support > Software Update. You may want to enable automatic updates for convenience. Go to Settings > Support > Software Update, then select Auto Update. Additionally, to optimize the TV’s performance, please also try running Device Care, which improves your app's performance by freeing up unused cached memory and closes background apps. Go to: Settings > Support > Open e-Manual, then select Device Care. I hope these tips help improve your streaming experience. Thanks for being a part of the Samsung family! If you need further help, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Sep 25, 2020
KulpFamily6
5 out of 5 stars review

Amazing picture quality and seamless set up

[This review was collected as part of a promotion.] The picture quality for this 58' Samsung Crystal UHD TV left us in awe. While watching some videos and/or movies you can feel as though you're right there with them. Also, the set up was seamless and very self explanatory which made getting started on watching shows and movies that much faster. I do enjoy the fact that this TV does not require a plug-in in order to download streaming apps and these apps show at the bottom of the screen when first turning the tv on. To add to the picture quality the built in sound is amazing, although we do have a soundbar the TV does not need the extra sound that comes out of the soundbar. One negative I have encountered is we cannot get the AirPlay to stream properly meaning I can choose a movie or video from my phone but the only thing that shows up is an initial image and sometimes sound but not the actual movie/video. I will play with this aspect more to determine if this is truly something the TV is having trouble with or possibly a setting within my phone.

Review from The Insiders
Helpful?6KHJPPFCOCQU13901857028
Sep 27, 2022
Samuel
5 out of 5 stars review

This tv has an amazing image true to color

[This review was collected as part of a promotion.] The image quality on Thai tv is fantastic. I prefer streaming directly through the tv itself instead of external things like fire stick, Apple TV, ow Xbox. The image is crisper. The remote comes with preset citrons for common apps and many more are available to download. It's not incredibly heavy so moving it is easy and the feet only click in. This was handy in purring it up and then later mounting it.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 26, 2020
SamsungLover4Ever
4 out of 5 stars review

Great picture!

[This review was collected as part of a promotion.] I love the picture on my TV, and the processor is a lot faster than the previous models so I'm able to stream using the smart apps without any delay. The only issue I have with this TV is the construction of the backplane. My TV is mounted to the wall, and the way the back cover is attached to the TV, sometimes it seems as if the TV will peel right off the wall, but I know the bolts are securely attached to the internal frame of the TV and not the back panel.

Review from Samsung US
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Aug 23, 2022
Vlemus
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] This TV is awesome. It offers its own free channels, you can stream, watch YouTube, go on the internet. Everything you expectba smart TV to do this does and it is super clear pictures and sound. Best TV ever purchased.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jul 26, 2022
Father3x
4 out of 5 stars review

Best TV Ever

[This review was collected as part of a promotion.] I am retired, so I spend a more hours watching TV. The picture clarity is exceptional as is the audio. Simple to setup and simple to program. Also enjoy streaming Samsung TV Channels. I cut the cord after receiving as a gift, with all the over the air channels and the Samsung channels, there is no need to spend all that money month after month and year after year for Cable or Satellite TV.

Review from Samsung US
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Oct 6, 2020
Zoneman
5 out of 5 stars review

The clarity with the picture is GREAT

[This review was collected as part of a promotion.] This is my 3rd Samsung TV set from 50 inch 2 43 inch sets they have been great sets for my my family the operation and how they function are the best I've had to this point and I've had many sets would not purchase any other Brand except Samsung Have no issues what so ever with any my grandson plays his xbox on the 50 inch quite interesting to watch he as well loves it

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028