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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,721)
  2. 4 stars18% (1,970)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (472)
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Showing 1,781-1,790 of 10,259 reviews
Sep 16, 2020
Reviewer name: Oz246
5 out of 5 stars
5 out of 5 stars review

This product is overall amazing

[This review was collected as part of a promotion.] I play video games a lot so I thought about getting a tv and came across Samsung series 7 and it's got everything a gamer needs and more! The game play looks amazing it has quick access to of apps like Hulu and Netflix and I can just turn on my console and my tv will do the same. I would recommend this tv to any one that was looking for a great affordable 4K tv.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 16, 2020
Reviewer name: Justme
4 out of 5 stars
4 out of 5 stars review

Amazing picture quality

[This review was collected as part of a promotion.] This is the first 4K TV I've ever owned, or really ever seen, for that matter. Pros: The picture quality is amazing. It makes older movies a completely new experience. Mind blown. I can't imagine what 8K looks like, or why anyone would ever want anything better than 4K, after seeing this picture quality. It has lots of features, too. Easy to pair to a keyboard and mouse. The internet browser is even pretty good, actually. There are plenty of connections, for the average person. The sound isn't what you'd expect to come out of a hifi stereo. No TV will. However, as far as modern TVs go, the sound is as good or better than expected. It pairs nicely with my Samsung phone, too. Oh, did I mention how amazing the picture quality is?!?!? Cons: I've read this complaint several times, while I was researching to buy it. It was really the only recurring complaint I read. But, I decided to take a chance. How bad could it be... Well, it's real. The navigation through any menu is painful. It constantly pauses, causing you to overshoot your selection by repetitively trying to press a button to get it to do something. Then it will "catch up" with all your presses. Just so you can do it all over again to go back. Sometimes, it pauses for 10 seconds or more. But not usually but 0.5-1 second pauses (which is bad enough). Hopefully, they'll come out with a firmware update to fix this. I still don't regret buying it though. The price was in my range, for such a quality TV.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 5, 2022
Reviewer name: Ladynblue
5 out of 5 stars
5 out of 5 stars review

All around great TV

[This review was collected as part of a promotion.] I've had other brands of TVs and I've found that the Samsung brand have the Tv's. Very impressed with the picture quality and the menus are very user friendly. Will definitely purchase in the future as well.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Apr 3, 2021
Reviewer name: Twotone1
5 out of 5 stars
5 out of 5 stars review

AMAZING TV!!

[This review was collected as part of a promotion.] We use this TV for everything! And with the picture and sound it has why wouldn't you?! The picture is so clear that it almost seems as if you are in the movie, show or game. This is by far the best TV I have ever bought especially at such an amazing price.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 22, 2020
Reviewer name: Adizzle
5 out of 5 stars
5 out of 5 stars review

I love the features on this TV!

[This review was collected as part of a promotion.] I really love the features on this tv. I love how its easy to access everything and the game mode that turns off and on when I'm playing my game. If you're thinking about getting this tv, it's definitely worth the purchase.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 21, 2020
Reviewer name: Jcos356
4 out of 5 stars
4 out of 5 stars review

Great product

[This review was collected as part of a promotion.] My only snag with this TV is it operates on the same signal as my other samsung. So when the remote is in close proximity to both TV's - it operates both. Would love to know if there is a simple program that I use on either remote to isolate the signal to a single device.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jan 3, 2021
Reviewer name: Stace
2 out of 5 stars
2 out of 5 stars review

A Disappointment

even after reading the concerning reviews, i decided to move forward with this purchase because of my past, positive experiences with samsung products... a bad call on my part. 4 months after purchasing and something goes wrong with the display. i can't see a thing on the screen with the very dim lighting. adjusting the brightness did nothing at all. i had noticed other glitches in the 4 months prior, but chalked it up to an unstable wi-fi connection (which was not the case). i guess that was foreshadowing glitches to come.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

Stace: Thank you for purchasing the Samsung TU7000 TV. I am sorry to hear that your display is not showing properly. Please give us the opportunity to assist you by contacting Samsung Customer Support. 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Jan 6, 2021
Reviewer name: RAH58
3 out of 5 stars
3 out of 5 stars review

Not Like my old Samsung!

i purchased this model because of good experience with an older samsung tv. however, i am very disappointed with the poor picture quality on this new tv. the picture is way too bright and looks blurry all the time. i have spent hours trying all available picture quality settings and am still unhappy. i am using charter hd digital cable as an input (was great on my old tv) so i know i have a good quality input. i also had a lot of trouble getting the sound to sync correctly, it was like watching an old godzilla move! i would not recommend this tv for living room viewing, it would be ok for a large bar or restaurant.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

RAH58: Thank you for purchasing the Samsung TU7000 4K Smart TV and for your review. I am sorry to hear that you are not completely happy with your TV’s picture, and you are having issues getting your sound to sync. There are several image settings you can adjust to your liking such as Picture Mode and Expert Settings. Choose a Picture Mode by going to Settings > Picture > Picture Mode and choose from Dynamic, Standard, Natural, Movie, or Filmmaker Mode. If your picture seems too bright, you may want to try the NATURAL picture mode which is designed to reduce eye strain for a comfortable viewing experience. You can further adjust your sharpness, brightness, contrast, color, tint, contrast, white balance, and more by going to Settings > Picture > Expert Settings For optimal motion image performance, you may want to adjust the picture clarity setting by going to: Settings > Picture > Expert Settings > Picture Clarity Settings If you are hearing an audio delay across all sources/channels and you have a Home Theatre System or other speakers connected to your TV, you can access the Audio Delay settings to increase the audio delay. Go to: Settings > Sound > Expert Settings > Digital Output Audio Delay Please know that our 2020 TVs do have an audio Pass-Through feature. This feature allows the audio signal to be sent out unprocessed to an external Soundbar or receiver connected to the TV. The external Soundbar or receiver then processes the audio, thereby eliminating the added step of processing by the TV, which adds delay. On your TV go to: Settings > Audio > Expert Settings > Digital Audio Output Format > Pass-Through I hope this helps. For further assistance, please contact Samsung Customer Support. 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Oct 21, 2020
Reviewer name: luv2playtheblues
5 out of 5 stars
5 out of 5 stars review

Awesomeness!

[This review was collected as part of a promotion.] We owned Samsung TVs in the past, so when it was time to get a new TV, Samsung was at the top of the list. The picture quality of this TV is fantastic! All the colors are beyond sharp and clear! The gaming mode is also a nice feature when it comes time to get in some gaming. The colors are again sharp and clear! The TV's stock speaker set up is quite nice, and like the colors on the screen, the sound is nice and clear. Overall, very happy with this TV!

Review from Samsung US
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Sep 15, 2020
Reviewer name: Review4u
5 out of 5 stars
5 out of 5 stars review

Great quality picture

[This review was collected as part of a promotion.] At first I was skeptical because i wasn't able to brighten the screen at night. I had to YouTube and Google how to fix the TV settings because the basic settings when wanting to adjust the brightness by itself wasn't helping. Once I figured out the problem, my TV now works just fine and can now watch both in the day and night time. Overall, great quality TV and great price.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028