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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
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Oct 26, 2020
Mike
2 out of 5 stars review

Decent

the tv is beautiful and the picture quailty is amazing. the operating system is absolute trash. its extremely slow and glitchy. im getting logged out of streaming services and accidentally double clicking things. im also having an issue gaming with this tv because i am locked at 30fps with this so called “game-mode” on. ive tried everything i know to do with no result. tv is only decent.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

Mike: Thank you for sharing your experience with the TU7000 TV. I am sorry that you are experiencing some issues with slowness and glitching. To optimize the smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support> Device Care > Start Device Care This service checks memory and frees up unused cached memory and closes background apps. I hope this helps to solve your concerns. Should you need further assistance, please contact Samsung Customer Support. 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Nov 29, 2020
Chicago Steve
3 out of 5 stars review

Decent picture with known defect in the remote

this television has a decent picture for the money but there is a known issue with the remote. after about 10-12 days the remote stops working as a universal remote and cannot be updated or fixed. the remote stops working with the cable box. you are then forced to use 2 remotes to operate the television. samsung is unable to remedy this issue. very unfortunate.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

Chicago Steve: Thank you for purchasing Samsung’s TU7000 TV and for your review. I am sorry to hear you are experiencing issues with your remote control. You may first want to check to see if your batteries are working. Next, you may want to contact your cable company to see if an upgraded box is available. Please also be sure that the distance between the cable box and TV is not too far apart. Then reset the connection of your remote by going to Source > Universal Remote Setup. I hope this helps. For further assistance, please contact Samsung Customer Support. 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Sep 22, 2021
iSnortPepsi
5 out of 5 stars review

Great!!

[This review was collected as part of a promotion.] Got this TV over a year ago and it still looks fantastic!! Vivid mode while watching sports in HD! Watching movies is a joy, it's almost realistic looking, movment, response time. I highly recommend for a great viewing experience.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 17, 2020
JRon
5 out of 5 stars review

Outstanding

[This review was collected as part of a promotion.] This is my second Samsung tv but my first Smart tv. I replaced another 43 inch smart tv and I am amazed at the high picture quality . I originally purchased a competitors smart tv because the Samsung I already have was bugging me with the clarity and quality of the picture especially of peoples faces. After I bought the lesser quality smart tv I realized the Samsung was so much better and I returned it to the store paid a little extra to get it. 5 stars from me.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jun 16, 2022
mpw22c
5 out of 5 stars review

Easy to set up, consistently high performance.

[This review was collected as part of a promotion.] Had no issues connecting it to my home wifi network and setting it up while downloading various apps and streaming services. The picture is crisp and vibrant, no issues with that. Some start-up and processing sequences, those related to the television and not downloading or streaming, could be a bit faster but I'm not too concerned about it.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 27, 2020
Mizzoufam
5 out of 5 stars review

This TV is great for sports!

[This review was collected as part of a promotion.] We bought this tv to put in our basement when we refinished it. We now watch all the football games downstairs on this tv. It has a great picture. It was very easy to set up. I would recommend this tv!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 9, 2020
Peter
5 out of 5 stars review

so easy to get setup

[This review was collected as part of a promotion.] just got my new tv, unboxed it and it was so easy to set up. the color is amazing, picture is sharp and really clear. and the samsung plus tv is a great bonus. can't wait to give the new set a real deep dive at all rhe features.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 16, 2020
Scotcha
5 out of 5 stars review

Super sharp, great value

[This review was collected as part of a promotion.] Beauty TV - upgrade from a >10 year old Samsung (that still works but wanted something bigger) Only complaint is make the more frequently used buttons on the remote larger vs. the number buttons. Nobody uses number buttons anymore.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 13, 2021
vick
4 out of 5 stars review

Best when you own a Samsung phone

[This review was collected as part of a promotion.] The best features I like are the Dex funtionality and tap to connect your phone. It also has more app selection then what I had on the previous LG tv. Screen clarity is good. Sound is okay, I always use a soundbar instead. The only thing I don't like is that it gets a bit laggy sometimes when going through some settings functions

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 24, 2021
Blueyedlibra
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] I use the TV for movies and shows and it has a clear picture and when I want to stream I connect to all my apps the process is easy and very user-friendly. You can't go wrong with this TV it's perfect

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028