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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,721)
  2. 4 stars18% (1,970)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (472)
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Showing 1,791-1,800 of 10,259 reviews
Oct 6, 2020
Reviewer name: HappyTVfamily
5 out of 5 stars
5 out of 5 stars review

Simple, all in one and super clear TV for all

[This review was collected as part of a promotion.] We were looking for an upgrade for family living room and Samsung has always been on the preferred list. Cameron the 65” 4K Smart UHD TV, and must say it checked all boxes we need as a family. One remote only despite running all TV via streaming.Simple to use yet sophisticated use when needed. I also like the integration with my Samsung phone and iPad. While not what I use all the time simple control or stream from device to TV is literally one click

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Nov 6, 2020
Reviewer name: WorldTraveler
4 out of 5 stars
4 out of 5 stars review

This product has a beautiful picture

[This review was collected as part of a promotion.] I was truly shocked at how great the picture quality is on this TV, but perhaps the best part about this TV is the ease of navigation through the Smart TV menus. The size is perfect for watching sports and playing video games.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Dec 22, 2020
Reviewer name: Ramontw
3 out of 5 stars
3 out of 5 stars review

Tired of seeing the troubleshooting screen.

i like the crystal uhd screen. sound from speakers are just ok. my problem with this 7 series is the with apps. i have a 6 series and i replaced an old toshiba that i had to use a fire stick to get updated apps on with this 7 series since my 6 was so reliable. evryday, after the tv is shut off, when the tv is cut back on, there is a troubleshooting screen about not being connected to my wifi. causing me or my family to do the soft reset, (hold power button down), or unplug the tv for 10 seconds, (tedious!!!). my 6 is standing the test of time & the fire stick with old tv was flawless. do i have to plug the fire stick into this 7 series, or is there a software patch that will be sent...soon!!!!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

Ramontw: Thank you for purchasing the Samsung TU7000 TV and for your review. I am very sorry that you are experiencing WiFi connection issues. You may want to go through these steps to check your network connection: 1) Check the distance between the TV and your modem or access point. The distance should not exceed 50 ft. (15.2 m). 2) Minimize interference by not using or turning off wireless devices. Also, verify that there are no obstacles between the TV and the modem or access point. (WiFi strength can be decreased by appliances, cordless phones, stone walls/fireplaces, etc.) 3) Perform a network test to check if there is a network problem. Press the Home button on your remote. Navigate to Settings > Support > Device Care > Self Diagnosis> Smart Hub Connection Test 4) Try a cold reboot of your TV by pressing and holding the power button for 5+ seconds until the TV turns off and on again. 5) Please also be sure you have the latest firmware update. You may want to enable automatic updates for convenience. Select Settings > Support > Software Update, then select Auto Update. For further assistance or service, please contact us via any of the following options: 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Jul 27, 2022
Reviewer name: Love2watch
5 out of 5 stars
5 out of 5 stars review

Great buy!

[This review was collected as part of a promotion.] This is my first crystal UHD television. I have been very satisfied with both the picture quality and sound. The fact that you can make play sound through a Bluetooth speaker is a plus. Especially if you live in a small space and can't put a big sound system in. Easy to set up right out of the box. One surprise I had was the 200 built in free channels. You can still hook up a digital antenna and get more free channels. This is the best TV that I've ever owned. Thanks Samsung!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 6, 2020
Reviewer name: Zoneman
5 out of 5 stars
5 out of 5 stars review

The clarity with the picture is GREAT

[This review was collected as part of a promotion.] This is my 3rd Samsung TV set from 50 inch 2 43 inch sets they have been great sets for my my family the operation and how they function are the best I've had to this point and I've had many sets would not purchase any other Brand except Samsung Have no issues what so ever with any my grandson plays his xbox on the 50 inch quite interesting to watch he as well loves it

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 21, 2020
Reviewer name: CptnAmerica
5 out of 5 stars
5 out of 5 stars review

Easy to use. Beautiful picture. Excellent price.

[This review was collected as part of a promotion.] We love how easy it is to connect to our phones, as well as other devices that are compatible. This is our newest TV that we've bought in awhile and the picture is just amazing; great picture for movies, TV shows, video games, etc. The setup was quick and easy, very user friendly. We bought it fairly recently and got a great price for it while it was on sale. All around, exceeded our expectations and were super pleased with our new TV!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 6, 2020
Reviewer name: Soccerboy3000
5 out of 5 stars
5 out of 5 stars review

Great TV for all types of media

[This review was collected as part of a promotion.] This tv is great for gaming and online classes. The device easily connects to a computer or laptop as an extended screen for any purpose I see fit. It has special features depending on what I'm doing too, a theater mode for watching movies and a gaming mode for playing games are an example.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 21, 2020
Reviewer name: Steph
5 out of 5 stars
5 out of 5 stars review

Best TV I've ever owned

[This review was collected as part of a promotion.] I got this TV after moving into my new apartment. It was delivered efficiently and without issue. The 43” is perfect for my smaller living room, it was super easy to set up both using the remote and the smart things app. Beautiful picture and good quality sound even without speakers attached! Love it!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 19, 2022
Reviewer name: EJNIII
3 out of 5 stars
3 out of 5 stars review

Featureless

[This review was collected as part of a promotion.] I use my Samsung TV which Samsung to me is the best brand you can possibly get. My TV is used for Watching My favorite channels An ultra high definition with hooked up hooked up surround sound which Intensifies the vision My Samsung TV displays. It is also used for Streaming Movies And from time to time opening opening up the Samsung app for searching Internet and watching Internet and watching YouTube With Internet hooked up To the Samsung TV directly It uploads With the click of a button. The overall display of my Samsung TV at times is breath taking. I do have a very faint black hue in the center whish occurred a year after purchasing which can be annoying at times but learned to cope with it. Overall I always recommend to anyone at all Samsung TVs is the number 1 TV brand To purchase over all TVs on the market

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Hi EJNIII, Thank you for your review and feedback on the TU7000 TV. Please know we are here to help you! For the faint black hue in the center of your TV, I recommend running a Picture Test to determine if the problem is caused by the TV. The Picture Test displays a high-definition picture you can examine for flaws or faults. Go to Settings > Support > Device Care > Self Diagnosis > Picture Test. If the issue continues to appear on all sources and the picture test, this will require service. For assistance setting up a service appointment, please get in touch with Samsung Support at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. Thanks for being a part of the Samsung family! ~ Samsung Advisor

Nov 3, 2020
Reviewer name: Rayz
3 out of 5 stars
3 out of 5 stars review

Frustrating!

honestly i dont know what to think. when i bought this tv i though it waa going to be a big upgrade to my 15 year old tv. when i first took it out the box i noticed something was wrong. images looked a little pixelated. but it fixed it self in a few weeks. now the only problem i have is the colors and its so annoying. i currently have natrual mode and its ok if it were to be brighter i would love it. but its so dim than the other options. it makes almost every scene dark. ive tried to contact samsung and they dont help me at all. my older tv has better colors than this. i dont even want to watch stuff on my tv at this point because im not getting the good quality. not sure if its just this model or what. and yes i have tried changing settings!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028