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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,721)
  2. 4 stars18% (1,970)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (472)
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Showing 1,681-1,690 of 10,259 reviews
Oct 23, 2020
Reviewer name: Shellmybelle
5 out of 5 stars
5 out of 5 stars review

Crystal clear viewing experience!

[This review was collected as part of a promotion.] I have been wanting to upgrade from my 42 inch Samsung for a while now. I researched many sizes and brands and found myself coming back to the 65 “ Class Samsung Crystal UHD 4K Smart ! I'm impressed by the picture quality and how easy it was to set up! Definitely would purchase again!!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Aug 5, 2022
Reviewer name: Skip
2 out of 5 stars
2 out of 5 stars review

Quality

bought a 58 inch samsung in november 2020, picture was great, loved the extra channels with samsung plus, but about 3 weeks ago started getting bad pixels on the bottom of the screen, last night it completely went out, in the middle of watching a show, there appeared a brown spot as if the film was melting, at first we thought it was the station, but realized it was the tv when we could not get any other stations, seems this model was not reliable as, this size tv is no longer being made. very disappointed would have thought it would have lasted longer than 20 months, hope the 43 inch samsung i bought for the bedroom a year ago lasts longer than that

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Hi Skip, Thank you for your review of the Samsung TU7000 TV. We are sorry to hear about your experience with the brown spot. Please know we are here to help you. To better help you with your specific issue, please call at For more help, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, 7 days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website. ~ Samsung Advisor

Feb 4, 2022
Reviewer name: Ismor
2 out of 5 stars
2 out of 5 stars review

TV is good for bright scenes, not for dark scenes

This TV looks nice in bright scenes, and in a lighted room. But, it has large withish areas/patches close to all four corners, that blur such sections of the TV, when playing dark scenes, or without illumination in the room. As we installed it in the basement, in a room without windows, the foggy sections are quite visible, and really annoying. We had already discarded the packaging, by the time we tried the TV, and I'm not sure how to return it, to be exchanged. I purchased another Samsung 75" TV (The Frame), within the same month of December 2021, and loved it! We expected a similar experience with this less expensive TV. Unfortunately, we got a defective product.

Review from Samsung Canada
Helpful?6KHJPPFCOCQU13901857028
reply from Operations

Hi Ismor, thank you for sharing your feedback. At Samsung.ca, we always aim to satisfy our valued customers and would love to help. Please feel free to contact us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/) for assistance. Thanks! 

Oct 22, 2020
Reviewer name: DSquared
5 out of 5 stars
5 out of 5 stars review

Excellent TV for viewing

[This review was collected as part of a promotion.] This is an excellent TV for the price. As I'm in a new house with an older 43" TV for upstairs, I was looking for a bigger TV for downstairs living room. I took my time to find the right TV for my living room. I first spotted the 65" TV but it was the 2019 model. The sales guy pointed our for a few bucks more I could get the better 2020 model and I took it. It was shipped to me and the setup was fine for one decently strong person to physically set it up (two is probably recommended). The WIFI setup and other stuff was pretty straight forward. Once setup, I haven't regretted it for one minute. It has a great viewing screen and you don't have to be straight on and the regular sound (no sound bar) is quite decent. My one nit is it seems that every now and then I have to unplug it and replug when I turn it one it in to clear out display issues (pinkish hue or washed out look). I have yet to see any problems when the TV is on and running. The problem is not enough to aggravate me as it is infrequent. Other than that, it is a very nice TV and well worth the money for it.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 24, 2021
Reviewer name: Poncho29
5 out of 5 stars
5 out of 5 stars review

Great Quality and Style

[This review was collected as part of a promotion.] I only buy Samsung TVs. They are the best TVs in my opinion. We have 6 Samsung TVs in our house and 4 Samsung Computer monitors. We use our larger Samsung TVs for watching movies and TV. We use our smaller Samsung TVs mostly for gaming. We have one 70", two 55" inch, two 40", and one 32". Samsung TVs have excellent picture quality and their "hub" (for accessing Nextfilx, Prime, Hulu, etc...) is easy to use. Great product!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 23, 2020
Reviewer name: ElChato
5 out of 5 stars
5 out of 5 stars review

Great picture / smart TV

[This review was collected as part of a promotion.] the picture looks great and, the smart features are easy to use and many apps to choose from. The option to control it using alexa is a great feature, it only has 2 HDMI inputs and optical out. Over all satisfied with my purchase.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Dec 5, 2020
Reviewer name: Heather
5 out of 5 stars
5 out of 5 stars review

Great sound and picture!!!

this truly feels like something ive been missing for yours! we had a regukar 32 inch before we got this one. i wanted aomethign with better sound and picture. i dont even need a soundbar, sound is just that good!! we are coming into the holiday season and i find myself singing along to the tunes, it truly feels like i'm in a theater. our one remote controls everything from roku to the home apps. i would reccomend this tv to anyone!! bravo samsung!! you have outdone yourself!!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 6, 2020
Reviewer name: Micros
5 out of 5 stars
5 out of 5 stars review

Easy to set up Beautiful picture

[This review was collected as part of a promotion.] The 75” Samsung is beautiful, even when it's off! It mounted on the wall and fit right in to our room. We replaced a 60” tv , but the the Samsung looks twice as large since there is no thick frame and the screen goes to the edges, like an infinity swimming pool, but on the wall!The setup was a snap. We were able to quickly use our cable tv remote as well as the stylish small remote that comes with the set. The remote that comes with the tv has very few buttons and no number keypad! You don't need it. The onscreen visuals are easy to understand and the the voice remote makes tuning and adjustments a snap.The picture is phenomenal the sound from the internal speakers is great!We're very pleased with our choice of Samsung and look forward to many years of enjoyable watching.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 30, 2021
Reviewer name: Brian Arnold
1 out of 5 stars
1 out of 5 stars review

Usual chicom garbage

still in 2021 sluggush unusable smart features, full 1 second delay in any action. has the power of a speak and spell. i have to sign in to use any fearures on my tv, i never want ti sign into my televsion, ever. nag screens constantly, finally forced to sign in, these chicom crooks make you create an account ti even use tge tv

Review from Samsung US
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Oct 5, 2020
Reviewer name: Jorster
5 out of 5 stars
5 out of 5 stars review

I love this television

[This review was collected as part of a promotion.] I love this television probably the best I've ever bought, all the features work wonderfully. The only thing I would say that I dont like is the browser. The browser won't save information and stay on the last page u visited, that would be the only downfall to this TV.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028