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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,721)
  2. 4 stars18% (1,970)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (472)
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Showing 1,691-1,700 of 10,259 reviews
Aug 23, 2022
Reviewer name: Melissa
5 out of 5 stars
5 out of 5 stars review

Amazing picture & color!

[This review was collected as part of a promotion.] This is the 4th Samsung TV we've purchased and we have nothing but good things to say about each one of them. The first we bought when we first got married in 2012 and every new TV since then has been a Samsung. This purchase was for our living room and it has worked perfectly since the day we hung it on the wall, sound is amazing, picture is vibrant and clear, and the smart function gets used every day! I would highly recommend this TV to anyone looking to upgrade!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 15, 2020
Reviewer name: Ilovetech
5 out of 5 stars
5 out of 5 stars review

Best TV I've had the privilege of owning

[This review was collected as part of a promotion.] I got my Samsung TV about 3 months ago and I have nothing but praise. The design is simplistic and elegant and really brings a luxurious feeling to my room. I love how quick and responsive the menus are. Another thing I love about this TV compared to other TVs is how it doesn't heat up my room. Oddly enough, my favorite feature of the TV is the fade to black screen that happens every time I turn off the TV. I know it sounds weird to state that's my favorite feature but it's a nice touch that Samsung didn't have to add but decided to anyway and it leaves me feeling happy with my purchase every time I use it. I give the Samsung TU7000 Crystal UHD 4K Smart TV 10/10 and and I'm very happy with my purchase.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Aug 10, 2022
Reviewer name: SamsungTVsupporter
3 out of 5 stars
3 out of 5 stars review

Worst samsung remote ever!

[This review was collected as part of a promotion.] Overall I loved this tv when first purchased. Loved the "curve", size, features etc. BUT, over time (about a year) my samsung tv has developed a vertical "ghost band" near the middle of the screen. Sometimes I can see it within the tv program, sometimes I don't notice it, BUT it is always there. Very disappointing to say the least. And the remote?? worst ever. Often hit the wrong button because the "active" use buttons are too close together. One minute I am watching hulu live and I want to fast forward and the next I am out of hulu and into the home app screen... I have to log back into hulu to pickup where I left off. UGH!! Would I buy samsung again?? not really sure anymore.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Hi SamsungTVsupporter, We are sorry to hear that you are having issues with a ghost band in the middle of your screen. Please know we are here to help you. Please try the following troubleshooting tips to help solve this issue. First, let's make sure your firmware is up to date. To do so, head to Settings > Support > Software Update. From there, you can easily update if needed. Next, 1. Run a Picture Test on the TV. Navigate to Settings, select Device Care, and then select Self Diagnosis. Select Picture Test, select OK and then view the test. You can choose Yes if the picture looks normal, No if there is a problem with the picture, or Show again to see the image a second time. 2. Determine if lines are appearing during the Picture Test. Look for a line or lines on the screen during the Picture Test. If there are no lines, this means your TV is working fine. To identify and fix the issue, first, try replacing the cable of the external device that is showing lines. - If the lines still appear after replacing the cable, troubleshoot the external device. - If lines appear during the Picture Test, proceed to the next step. 3. Request service if lines appear during the Picture Test. If you see lines during the Picture Test, please visit our Support Center to request service. When calling, ensure you have the TV's model code, software version, and serial number. You can contact us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat with an agent 2) Manuals, Software, & Warranty Info ~ Samsung Advisor

Oct 13, 2021
Reviewer name: Murr1979
5 out of 5 stars
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] We use our tv for tv, movies, and games, all movies and tv are streaming plus an added sound bar just elevates the experience, we like it being a smart tv for all apps so we do not have to use extra remotes, great tv and brand well worth the money.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 16, 2020
Reviewer name: Diddles
5 out of 5 stars
5 out of 5 stars review

Excellent TV at a excellent price.

[This review was collected as part of a promotion.] I am a fan of Samsung products. I currently own five Samsung televisions, one Samsung stove, and a Samsung washer and dryer. Also, I have a Samsung cell phone. I purchased a television as a replacement for a 32 inch television I had in my computer room. Before making this purchase I did read the reviews and I did look at YouTube videos reviewing the product as well. The set up of the TV was very easy. The picture quality is excellent. I really recommend anybody who's looking for a 4K television to seriously consider the Samsung brand. The sound quality is good. I did add a small sound bar to the television so I can have a more immersive sound. It adds to the experience if you want to watch a movie. It comes loaded with A lot of apps installed. You also have the option of adding apps that you don't see on your home bar. Another thing that I love about the TV is the Internet channels that you can access free of charge. Overall is excellent television.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
May 24, 2022
Reviewer name: Streamingjoey
4 out of 5 stars
4 out of 5 stars review

Easy to set up, problem free

[This review was collected as part of a promotion.] I have owned a couple of Samsung televisions, and I like how the controller works, am able to get the apps I want including HBO, and think the pictures are clear. The setting out of the box was too clear, it was distracting but I was able to change it in settings. I hope I get many years of viewing enjoyment from this purchase.

Review from Samsung US
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Dec 18, 2020
Reviewer name: Belle
4 out of 5 stars
4 out of 5 stars review

picture

this tv has a really good picture , was easy to set up and i don't really have any issues so far .the only reason i didn't give it 5 stars was i didn't like the legs being so far apart. i don't want to buy another tv stand. i only had this tv for a week so i will see.

Review from Samsung US
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Oct 11, 2020
Reviewer name: albert
5 out of 5 stars
5 out of 5 stars review

Samsung Household

[This review was collected as part of a promotion.] I love my samsung tvs. I bought one for every room in the house and wont use another brand ever. Samsung TV Plus is awesome, I can't believe it is free . I also love being able to connect my phone to all of the tvs and screen share on all at the same time. I've never had a tv this user friendly.

Review from Samsung US
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Oct 25, 2022
Reviewer name: Onepunchthreecorn
5 out of 5 stars
5 out of 5 stars review

This product lives up to its name- “Crystal” clear

[This review was collected as part of a promotion.] This TV changed my life because I can't stop watching on this thing. If fills my living room with both sound and entertainment. Even tho its a big TV I dont get glares. No glitches or complaints so far. I would recommend this to anyone

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 25, 2020
Reviewer name: LoveTV576
5 out of 5 stars
5 out of 5 stars review

Amazing picture and features

[This review was collected as part of a promotion.] I absolutely love this TV! It is honestly such an upgrade from my last smart TV (glitchy, a lot smaller). It is the perfect TV for a smallish apartment -- does not look too big and gives the luxurious feel that a bigger smart TV gives off. To name a few of its amazing features: the picture and sound quality is pretty great! I also love that I can download all of my apps to the TV quickly and easily. Love this product!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028