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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,721)
  2. 4 stars18% (1,970)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (472)
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Showing 1,621-1,630 of 10,259 reviews
Oct 17, 2021
Reviewer name: Pacemaker813
5 out of 5 stars
5 out of 5 stars review

Crystal clear picture

[This review was collected as part of a promotion.] Use it for basic movie watching and some basic gaming. I love the ability to use my galaxy phone to link with the TV for ultimate control. Makes it extremely easy to cast my phone to the TV to show off pics and videos.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 27, 2022
Reviewer name: bkhaz123
4 out of 5 stars
4 out of 5 stars review

Good TV for a Good Price

[This review was collected as part of a promotion.] This TV does the job and is a good price. Two things I don't like: I did notice that it doesn't do pure black colors as well (some light still shows up). Not a big deal to me though. I don't like the operating system as much as the Sony TV (which uses google TV) I also just purchased - the samsung one keeps a show playing while you try to navigate to another place. For some people, this is nice. But I didn't like it. But this is remedied if you don't like it by purchasing a new google chormecast with google tv (about 40 buck) and using that as your software. What I do like: I know I highlighted what I don't like, but for the price, it is a good tv so far. I think the brand will last longer and be better overall quality compared to other lower price companies. (I replaced a vizio which died after about 2 years...so I am hoping this one is better quality.)

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Dec 5, 2020
Reviewer name: Joe Willis
3 out of 5 stars
3 out of 5 stars review

Software issues

i was so excited to upgrade my tv from an older samsung 55 inch to this new 65 inch uhd model. it works well and the picture is great and it even plays disney plus as the old one did not. however, everyday i have to reset the network settings and then reenter my wifi password or none of the smart hib apps will connect. for some reason it loses the connection to wifi and forgets the password. i try reconnecting butnitnwont until i do a network settings reset. so frustrating.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

Joe Willis: Thank you for purchasing the Samsung TU7000 TV and for your review. I am very sorry that you are experiencing network connection issues. You may want to go through these steps to check your network connection: 1) Check the distance between the TV and your modem or access point. The distance should not exceed 50 ft. (15.2 m). 2) Minimize interference by not using or turning off wireless devices. Also, verify that there are no obstacles between the TV and the modem or access point. (WiFi strength can be decreased by appliances, cordless phones, stone walls/fireplaces, etc.) 3) Perform a network test to check if there is a network problem. Press the Home button on your remote. Navigate to Settings > Support > Device Care > Self Diagnosis> Smart Hub Connection Test 4) Try a cold reboot of your TV by pressing and holding the power button for 5+ seconds until the TV turns off and on again. 5) Please also be sure you have the latest firmware update. You may want to enable automatic updates for convenience. Select Settings > Support > Software Update, then select Auto Update. For further assistance or service, please contact us via any of the following options: 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Oct 11, 2021
Reviewer name: Constante117
5 out of 5 stars
5 out of 5 stars review

Samsung did it again. Awesome product

[This review was collected as part of a promotion.] Great tv for the price, I have no negative comments. Samsung is King when it comes to tv's and I couldn't be happier. Delivery was exceptional and right on time! I just had custom built-ins installed and the tv fit in like a glove

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 24, 2020
Reviewer name: Level9Giggler
5 out of 5 stars
5 out of 5 stars review

A Happy Upgrade

[This review was collected as part of a promotion.] We had a higher quality SamsungTV in our living room and loved the smart features. We wanted a tv like it for the bedroom. Our eyes need bigger text. We bought this 65” to replace the tv in the living room , allowing us to move the 55” to our bedroom. We are very happy with the results.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 24, 2022
Reviewer name: k8bobate
4 out of 5 stars
4 out of 5 stars review

Great TV (model TU8000)

[This review was collected as part of a promotion.] I was using the TV with my Xbox and cable box (hooked up to the Xbox), for a couple of years. But the Xbox recently died and I had to start using the TV with its apps and the cable box directly hooked up to the TV. The picture is so much better! I didn't realize the Xbox was downgrading the picture so much. I just wish there were more updates to the TV. I'm sure they just want me to buy a new model instead of downloading updates...

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
May 31, 2022
Reviewer name: Samsunglover
4 out of 5 stars
4 out of 5 stars review

This TV has a great picture

[This review was collected as part of a promotion.] Great for watching TV or playing games. I had this TV for about 3 years shortest life of any Samsung product I've ever owned and it just died one day. Black screen tried everything I could think of to get to work again with no luck. This is the only reason for 4 stars.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jun 16, 2022
Reviewer name: ILAdeal
4 out of 5 stars
4 out of 5 stars review

Good Quality TV

[This review was collected as part of a promotion.] The picture quality is great. The TV is mounted on the wall in our basement but so far no glare from the ceiling lights or distortion from watching from different angles. I love that its a Smart TV. Everyone's accounts (i.e. Apple TV, Youtube etc) were easy to set via our phones. Its a good quality T.V. at a good price.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jul 26, 2022
Reviewer name: JellyBean
5 out of 5 stars
5 out of 5 stars review

Nice TV For Family

[This review was collected as part of a promotion.] The TV has a great display, amazing audio, and easy to mount! Has a variety of shows through Samsung's streaming service for free and cool features if you have a Samsung phone. I'd recommend this TV to anyone.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
May 23, 2022
Reviewer name: Kdottx
5 out of 5 stars
5 out of 5 stars review

Perfect for the patio

[This review was collected as part of a promotion.] We bought this tv to mount under our covered patio. It has an excellent picture, size and brightness for the occasional outdoor use. We mainly watch sports and it does an excellent job for the price. Speakers are loud enough to drown out noise. No complaints at all, very satisfied!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028