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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,721)
  2. 4 stars18% (1,970)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (472)
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Showing 1,631-1,640 of 10,259 reviews
Sep 26, 2021
Reviewer name: PoloPrestige
5 out of 5 stars
5 out of 5 stars review

This is TV is Ok

[This review was collected as part of a promotion.] I should have done more reviews on this TV. My TV only has two HDMI ports and no chrome cast built in feature. Im an avid supporter of Samsung electronics. I was disappointed to see that this TV has Apple air play built in but no chrome cast feature.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Apr 15, 2021
Reviewer name: Moonsky14
4 out of 5 stars
4 out of 5 stars review

Great TV but....

[This review was collected as part of a promotion.] The quality of the TV is amazing but it's lacking smart features such as a Google play store and other apps and the overall ui of the TV is not that nice but it's a great TV definitely recommend it to my friends and family

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 26, 2022
Reviewer name: WayneW1
5 out of 5 stars
5 out of 5 stars review

Awesome TV. Awesome Value

[This review was collected as part of a promotion.] My wife got it for me as a 2021 Christmas present. Great value. It's image quality is as good as similar TVs that cost double, or more, what we paid. Setup was easy. The app and phone keyboard made it even easier to login to my wifi and setup the smart features. I bought a Samsung 5.1 surround system that also connected easily! It's the centerpiece of my living room and house.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Aug 22, 2020
Reviewer name: Sydney
2 out of 5 stars
2 out of 5 stars review

Glitchy

this tv hasn't worked well at all and i've only had it for 2 weeks. expected a brand new tv to work amazing for at least that amount of time. periodically won't load my apps, like hulu for example, and makes me reset my tv in order to get any of them to work, which in turn makes me have to re-enter all my info. shuts off randomly and wont turn back on for 10 min. screen flickers on certain apps/channels and wont ever go away. the color of everything on the screen turned green for a whole day, nothing fixed it until it just stopped the next day. the list goes on and on, definitely disappointed.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

Sydney, I am sorry that you experienced multiple issues with your TU7000 4K Smart TV. If your TV has recently auto-updated its firmware, several of these issues should have been fixed (i.e., the color glitch your experienced). After the update is installed the TV will shut down and restart. Once the TV restarts, press and hold the Power button until the TV turns off and back on. If your TV is still flickering or dimming sporadically, you may need to disable some of the energy efficiency features. Disable Ambient Light Detection, Power Saving Mode, Motion Lighting, or Contrast Enhancer. Settings > General> Eco Solution> Ambient Light Detection Settings > General> Eco Solution> Power Saving Mode Settings > General> Eco Solution> Motion Lighting Settings > Picture > Expert Settings > Contrast Enhancer Run Picture Test. When the tested image quality is normal, check the signal of the connected device. Settings > Support > Device Care > Self Diagnosis > Picture Test I hope this helps to solve your concerns. Should you need further assistance, please contact Samsung Customer Support: 1-800-SAMSUNG (8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options Again, thank you for taking the time to share your thoughts on this product. Your feedback helps us continuously deliver best-in-class products and service. ~ Samsung Solutions

Oct 21, 2022
Reviewer name: Cindy
1 out of 5 stars
1 out of 5 stars review

Exchanged it 3xs before going with another brand

we picked up the tv and it was fine then we were watching it 2 days and that night it flashed on and off and then when it came back on there was lines going across the bottom of the tv so we went to exchange it set up the new one and that one and the next one each both had dead pixels in the screen that were very noticeable so we decided to go with another brand it was a good tv had all that we were looking for but the time and money wasted in going back and forth 40 miles each trip we were just not going to chance getting the last one they had in store so we just got an lg tv

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Hi Cindy, We value your feedback and regret to hear about your experience with the Samsung TU7000 TV. Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, please know we’re here to help. Call us at 1-800-SAMSUNG, 8 AM – 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website. We hope to regain you as a customer in the future. ~ Samsung Advisor

Sep 27, 2020
Reviewer name: Mizzoufam
5 out of 5 stars
5 out of 5 stars review

This TV is great for sports!

[This review was collected as part of a promotion.] We bought this tv to put in our basement when we refinished it. We now watch all the football games downstairs on this tv. It has a great picture. It was very easy to set up. I would recommend this tv!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 16, 2020
Reviewer name: kat2b
5 out of 5 stars
5 out of 5 stars review

My First Smart TV and Love everything about it.

[This review was collected as part of a promotion.] For the last few years, my family have told me to that I needed to upgrade my television. I did not really see the point. It's a TV! During the pandemic, I caved in. Because I had a Samsung phone, I decided to keep it in the family. OMG!! what a difference! I am able to view all off my apps. the clarity, the sound, the options are endless. I have had this TV for approximately 5 months and am pretty sure that there are a lot more this can do. I love that I can turn it on and off. I love that I can play my spodify even when I am not home. I have set it to go on and off at random times when I am away. And eve switch from Facebook to CNN! Love it and can't wait to get another one for my living room!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 22, 2020
Reviewer name: Rivergirl
5 out of 5 stars
5 out of 5 stars review

The picture and sound are great

[This review was collected as part of a promotion.] I love the way the picture looks as well as the sound. I also great that there's an app you can control your tv from. Makes it great when your kids are watching tv, you can monitor or turn it off when it's time to go to bed.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Aug 22, 2022
Reviewer name: SamsungSprung
5 out of 5 stars
5 out of 5 stars review

Samsung still leads the TV Game!

[This review was collected as part of a promotion.] I love my 50 in Samsung I do everything with it. Not only do I stream from my phone to my television but I am able to do two things at once although I have a Chromecast hooked to the television I really have to use it it works so well and seamlessly with my S22 Ultra and my Galaxy Watch 4 Classic . I also love that when I bring my gallery up in the home menu to look at my pictures from my phone they look absolutely amazing! I love Samsung!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 22, 2020
Reviewer name: Gill
5 out of 5 stars
5 out of 5 stars review

Awesome TV

[This review was collected as part of a promotion.] This Samsung TV's picture is so crystal clear you fill like you are live and in person no matter what show/video you watch. Sound quality is good too. Set-up took about 30 minutes but it was easy. The tv gave instructions each step of the way. Love Love this Samsung Smart TV:)

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028