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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
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Showing 1,501-1,510 of 10,249 reviews
Aug 2, 2022
KitKat
5 out of 5 stars review

I love this TV!

[This review was collected as part of a promotion.] I absolutely love the color and clarity of this TV, whether I'm watching cable, the Samsung TV channel, my own media, or streaming! The 50" screen is perfect in my bedroom. I just wish that the Bluetooth feature allowed me to use my earpiece for quiet viewing.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 26, 2020
Seahawker12
4 out of 5 stars review

Plug it in and it does the work for you.

[This review was collected as part of a promotion.] I love my new Samsung TV, not only can I stream from my S10 to my TV, but it literally asks me out of the blue when at home without looking it up. Usually you have to take time to setup your TV, not with Samsung, it does most of the work for you.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 11, 2021
MoDanielle
4 out of 5 stars review

I love the modern display of the home screen

[This review was collected as part of a promotion.] I use my TV for everything from sports to toddler TV to my favorite crime shows. I love the bright display and the ability to change displays for different viewings (movies, news, sports). I loved the modern layout of the home screen and apps as well. One thing I didn't like was switching from an Android TV, the android seemed easier to navigate than the Samsung.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 5, 2021
Anonymous
4 out of 5 stars review

I love my Samsung TV

[This review was collected as part of a promotion.] Over all I'm very satisfied with my Samsung TV has great pitcher and awsome color display but the only iissues have is the sound quality because I have hardware flooring and the sound kinda eechos all around meso it sounds kinda sounds amplified all the time. But I do love Samsung tvs they are my favorite TV maker.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 25, 2020
Jamie0523
5 out of 5 stars review

Nice TV!

[This review was collected as part of a promotion.] This TV is really better than I thought it was going to be. First, it has clips to keep the cord from being seen or in the way which is nice, and i like the way the legs are designed if you choose to not hang it up. The coolest thing I think is that I can just tap the back of my galaxy phone to the edge of the TV to screen share easily. It comes with a ton of Samsung channels, along with all of the typical apps that smart tvs have. The sound is great, picture is clear, it is quick to respond to commands, and I am really happy with this Samsung smart TV.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Aug 10, 2020
Reggie
1 out of 5 stars review

What happened?

i typically look to samsung for quality products, but this television did not meet my expectation. 1. the wifi connection is unstable. 2. theres an issue with lagging - at times i'll make selections on the remote control and nothing happens on the tv for several seconds so i press the button again and the tv will perform that function twice. this is incredibly frustrating because you have to wait for the tv to respond all over again. 3. the settings arent as intuitive to navigate. if i could give this tv zero stars, i would. i am dissappointed.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

Reggie: I am very sorry that you are experiencing Wi-Fi connection issues. You may want to go through these steps to check your network connection: 1) Check the distance between the TV and your modem or access point. The distance should not exceed 50 ft. (15.2 m). 2) Minimize interference by not using or turning off wireless devices. Also, verify that there are no obstacles between the TV and the modem or access point. (WiFi strength can be decreased by appliances, cordless phones, stone walls/fireplaces, etc.) 3) Perform a network test to check if there is a network problem. Press the Home button on your remote. Navigate to Settings >Support> Device Care> Self Diagnosis> Smart Hub Connection Test 4) Please be sure you have the latest firmware update which enhances network connectivity. Version 1301.5 is now available on the Support page on the Samsung website. To optimize the smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support> Device Care > Start Device Care This service checks memory and frees up unused cached memory and closes background apps. I hope this helps to solve your concerns. Should you need further assistance, please contact Samsung Customer Support. 1-800-SAMSUNG (8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options Again, thank you for taking the time to share your thoughts on this product. Your feedback helps us continuously deliver best-in-class products and service. ~ Samsung Solutions

Oct 14, 2022
Edt973nj
4 out of 5 stars review

I LOVE SAMSUNG PRODUCTS

[This review was collected as part of a promotion.] I use the tv to play video games, watch tv, and mirror my phone to the screen. I appreciate the free samsung channels. I like watching the tv while in workout in my living room. The picture is crisp and vivid.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 16, 2020
Snowball
4 out of 5 stars review

Best tv ever bought

[This review was collected as part of a promotion.] This is the best tv I've ever bought After buying Samsung for the first time I'm a customer for life the company really thinks of everything the only thing I wish they would improve is more apps for the smart tv and more storage for the apps and the option to take off unwanted apps for storage but other than that excellent tv

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Apr 10, 2022
Disappointed
1 out of 5 stars review

Died after only 16 months

i thought that buying this samsung tv would be a wise decision, but at least for this model it was not. with a warranty covering one year, it completely died after only 16 months. i tried fixing it myself by replacing the two main internal boards, but not luck. apparently a screen issue and not worth fixing. performance while it lasted was ok but not great . my main complaint would be an odd flickering of objects colored red. in the future i may give a lesser known brand a chance.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Disappointed: Thank you for sharing your review of Samsung’s TU7000 TV. We’re sorry your experience didn’t match your expectations. Your feedback is very important to us as we continuously strive for best-in-class product and service. If your TV is out of the 1-year Manufacturer's Warranty, you can locate a service center in your area by following this link: https://www.samsung.com/us/support/service/locations/ Should you have additional questions or wish to troubleshoot the issue, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals, Software, & Warranty Info Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns. - Samsung Advisor

Jul 27, 2022
Amazing4k
5 out of 5 stars review

All around great smart tv for a killer price

[This review was collected as part of a promotion.] This smart tv worked flawlessly for gaming on ps4 pro seeing every little aspect n detail and movies and tv shows couldnt possibly look any better then the amazing picture Quality this amazing smart Tv gives you for an amazing price

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028