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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,721)
  2. 4 stars18% (1,970)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (472)
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Showing 1,491-1,500 of 10,259 reviews
Apr 26, 2022
Reviewer name: Tony Zee
5 out of 5 stars
5 out of 5 stars review

Great television for the price!

We have had this tv over a month and are very pleased with the quality. The picture is clear, it is the perfect size for an average family room and the features were very easy to program. It provides excellent features and performance for the price.

Review from Samsung Canada
Helpful?6KHJPPFCOCQU13901857028
reply from Operations

Thank you, Tony Zee! We love to hear positive feedback and we’re delighted you’re enjoying your new Samsung TV. 

Jun 17, 2022
Reviewer name: BuffaloForte
4 out of 5 stars
4 out of 5 stars review

Samsung makes a better TV than Sony

[This review was collected as part of a promotion.] I bought this as a bedroom TV. This TV sold me on the Samsung brand. I was a Sony guy for the longest time. I had a Vega for 10+yrs. This TV is awesome. I bought an AA80T because I wanted the best.

Review from Samsung US
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Sep 9, 2021
Reviewer name: MK8381
4 out of 5 stars
4 out of 5 stars review

Great TV With One Exception

i love my new samsung 55” smart tv. the picture and sound quality are great, the remote control is easy to use and the inputs work well with my hdmi connection for my blueray player. the only complaint i have is that the pre-loaded apps cannot be deleted. i am 70 yrs old and am not interested in the pre-loaded apps. if i were interested in any of these, i would subscribe and add them myself. this causes me to have to scroll through all of the apps on the home screen to get to my favorites. since buying the tv, i have added three streaming services, sling tv, discovery+ and britbox. they are currently the last three listed on the home screen. i wish the apps that i don't use could be deleted or at least be re-ordered so i could easily navigate to my three favorites.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Mar 13, 2021
Reviewer name: Aptai
1 out of 5 stars
1 out of 5 stars review

Malfuctions , picture sub par

tv turns on by itself in middle of the night, and also turns off on its own while viewing?? picture is just ok, for the price point i guess it's acceptable. the remote design is a joke, barely useable. speakers are good. the malfunctions are a deal breaker, will be returning for another brand.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Aptai: Thank you for sharing your review of the Samsung TU7000 TV. We appreciate you sharing your experience regarding issues with your TV and are planning on returning it. Samsung stands behind the quality and performance of our TVs with a limited 1-year manufacturer’s warranty when purchased brand-new from an authorized dealer. Should you want to troubleshoot your issue first, please contact Samsung Customer Support: 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Specialist

Jun 16, 2022
Reviewer name: eyloiw
5 out of 5 stars
5 out of 5 stars review

Great value for the cost

[This review was collected as part of a promotion.] Picked up during a christmas sale to replace an old 1080 60 inch. I wanted something within my price point with 4K quality, 65 inches and smart features for my streaming subs. The picture is top tier for the price I paid, and the sound can fill up a room. My only real complaint is that it only has 2 hdmi ports, but I knew that before I bought it and so far it hasn't been a problem for me. I use an android dongle in one hdmi, a ps4 in the second. I can watch everything I need and game on my console. Would highly recommend for anyone that wants an inexpensive big 4K television.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Nov 5, 2020
Reviewer name: Dasibria
5 out of 5 stars
5 out of 5 stars review

Exceeds Expectations

[This review was collected as part of a promotion.] This was my first time buying a Samsung TV and so far I have not been disappointed. The picture quality is great for casual use in the living room. It has many helpful and interesting features like Samsung TV channels and self-service. What amazed me when first setting up this TV was how easy it was to get help. I had some troubleshooting in the beginning but I placed a report on the help inquiry portal and within less than a minute I got a call from a helpful and reliable person. Overall, my first impressions are great and I recommend it to other people who are looking for a smart TV that has everything you could need.

Review from Samsung US
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Oct 20, 2020
Reviewer name: MommaBear
2 out of 5 stars
2 out of 5 stars review

Can't add new apps

i bought this tv a month ago, and so far the experience has only been worse day by day. initially for 2 weeks the screen was flickering so much, it would irritate your eyes. then we have been trying to install few basic apps like youtube kids, disney+ and none have been installed. we click install, and the white button "install" goes gray for few seconds and turns white again. no message why this is happening. we haven't installed any new apps, just the ones that come pre-install. some pre-installed apps are really stupid ones -- who watches hgtv from an app and does web browsing on tv? webpages are the worst and you can't even remove these not-for-goof apps. though samsung is a popular product, but these people have never used web-browsing on tv! have to return it back

Review from Samsung US
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Sep 18, 2020
Reviewer name: Texhnologix
5 out of 5 stars
5 out of 5 stars review

Quality product and quality price!

[This review was collected as part of a promotion.] I've had a LOT of TVs in the last few years, due to failures on one end or another, or needing to upscale to change with the living space. The most recent purchase happens to be the best, with my Samsung 65” Crystal Clear UHD TV. It fits in our space super well and the UI is much better than a lot of other smart TVs out there. I'm a happy camper.

Review from Samsung US
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Jun 26, 2021
Reviewer name: Pat C
5 out of 5 stars
5 out of 5 stars review

So easy to set up

i am 70 years old and am somewhat technology challenged! this tv was easy to set up, register and program. i found it as a great price too. the picture, colors and sound are all wonderful, and access to disney plus, etc. is simple. i am sure this tv offers so much more, but i especially appreciate that accessing the basics is uncomplicated for someone like me.

Review from Samsung US
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Oct 15, 2020
Reviewer name: Shoop123
4 out of 5 stars
4 out of 5 stars review

Stunning picture quality

[This review was collected as part of a promotion.] My Thoughts: Pros: Stunning picture clarity Vivid colors Outstanding size - 58" is a nice size for our basement family room Slim profile Lots of available apps to download and use for streaming (love the Apple Music features) Sound is decent Cons: First product we received had a bad power board (made a screeching noise when on). Samsung service was responsive, but the TV repair company representative was not great Slight remote response delay Software is a bit buggy - have had some issues with downloading apps - we had to unplug the TV and plug it back up in order to get some apps to download Since we had some issues in the beginning with this TV, we have only been using it for about a week. But so far, it has been a great TV. The clarity of this TV is very noticeable - you can see details so well, and the colors are very vivid. Overall, this is a fantastic addition to our basement family room. We are planning to watch Star Wars IV on it tonight!

Review from The Insiders
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