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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,721)
  2. 4 stars18% (1,970)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (472)
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Showing 1,481-1,490 of 10,259 reviews
Jun 5, 2022
Reviewer name: Steve123
5 out of 5 stars
5 out of 5 stars review

ALOT of features and tech for a great price!

i found this tv while looking for a basic tv. i was able to purchase this tv, which was way more advanced and had more features for less, than the “cheap” tv's! i have a much more expensive tv hanging in our family room that doesn't do half of what this samsung does. i will be ordering another for our family room and replace whats currently there.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jul 15, 2021
Reviewer name: John P
1 out of 5 stars
1 out of 5 stars review

Backlight went out after six months

if you want your tv to act more like a radio, this is the tv for you. after 6-7 months the backlight has gone out so i can't see anything although at least the sound still works! still waiting on being serviced under the warranty but it has been about a week and counting with no tv.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 24, 2021
Reviewer name: Blueyedlibra
5 out of 5 stars
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] I use the TV for movies and shows and it has a clear picture and when I want to stream I connect to all my apps the process is easy and very user-friendly. You can't go wrong with this TV it's perfect

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 6, 2022
Reviewer name: Jayxest96
5 out of 5 stars
5 out of 5 stars review

Amazing Quality, Amazing Price

[This review was collected as part of a promotion.] Out of all the TVs I've owned never have I felt satisfied with my purchase as much as I do with this Samsung. From the low price, the ease of use, and the feature packed UI, the TU7000 is all around AMAZING. I use almost every feature on the daily and mainly for gaming on my PS5. The 4K Image quality is so vibrant and bright and the sharpness doesn't leave me fiddling with settings to get the perfect setting for crisp, no jagged edged and defined picture it also doesn't have me turning sharpness down to the point its fuzzy and smeared looking it has the spot on in between where every time you use it its still as jaw dropping as it was on day one. If your someone who's on a budget, or someone who all in all just wants a beautiful picture with little to no effort to navigate and someone who wants a top tier feature packed smooth UI in their television then the Samsung TU7000 is that television and will not disappoint!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 5, 2022
Reviewer name: Violet
4 out of 5 stars
4 out of 5 stars review

Very Nice TV, but what is with the remote delay?

[This review was collected as part of a promotion.] This tv has great picture and sound. It also has plenty of connection ports for everything. The only real complaint we have is the remote has a delay. The delay is noticeable enough to be annoying when trying to navigate on the tv.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 25, 2022
Reviewer name: cabdillo1
2 out of 5 stars
2 out of 5 stars review

Great while it lasted

[This review was collected as part of a promotion.] We watched TV. Streaming and watching cable TV. Also used for you tube. The picture and sound was good. Therein lies the problem the TV lasted just past a year. The factory warranty expired before the screen went black...

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Hi cabdillo1, We are sorry to hear about your experience with the TU700D TV having a black screen. Please know that your TV is backed by a 3-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. If you've switched on your TV and the sound comes through fine, but you do not see any picture, there are three potential issues. 1) A connection issue; is the most common problem when there is a bad connection, faulty cables, or improper installation. 2) An issue with the device connected to the TV. There may be a video output setting on the device that you must set properly before it outputs to the TV. 3) There is something wrong with the TV, requiring a technician to assess the TV and find a solution. Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website. ~ Samsung Advisor

Jul 27, 2022
Reviewer name: Chris4941
5 out of 5 stars
5 out of 5 stars review

Picture quality is stunning.

[This review was collected as part of a promotion.] I use my UHD television for gaming and it's Smart TV capabilities, and haven't had any issues. Picture quality is stunning and audio is crystal clear! As a Samsung Member I also enjoy taking advantage of Samsung TV Plus, another great feature of this UHD television. Wanted a smaller television for my bedroom, and I picked the perfect television in this 43" Crystal UHD TV!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 30, 2020
Reviewer name: Furbz509
5 out of 5 stars
5 out of 5 stars review

Samsung 58 4k smart tv

[This review was collected as part of a promotion.] Wow just blown away by the TV. I have owned samsung products along time and this one definitely blew me out the water. Love the picture quality easy remote functions and able to access internet and apps this is definitely a product you should get I wouldn't hesitate to suggest this tv to anyone asking for a recommendation for a smart tv. Samsung by far is a 10/10. Love how is has tv+ built in added free channels and its easy simple to navigate. This is a must have for anyone when it comes to having a tv in your home.

Review from The Insiders
Helpful?6KHJPPFCOCQU13901857028
Jun 16, 2022
Reviewer name: MomsTv
5 out of 5 stars
5 out of 5 stars review

Clear picture

[This review was collected as part of a promotion.] The picture is clear amd the sound is great. We stream with a lot of services, and watch a lot of different things. We use YouTube, and Chromecast. I love that everything is already loaded on the TV.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 22, 2020
Reviewer name: Tiny
5 out of 5 stars
5 out of 5 stars review

Samsung Crystal tv

[This review was collected as part of a promotion.] I am so pleased with the purchase of my new television! The picture and sound is clear. I've read many reviews that did not speak highly of the tv and I still decided to purchase. I am so happy I did!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028