Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,721)
  2. 4 stars18% (1,970)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (472)
Sort by |
Showing 1,441-1,450 of 10,259 reviews
Jun 29, 2020
Reviewer name: Horace
2 out of 5 stars
2 out of 5 stars review

Freezes and Sound goes off

I have this tv over 2 weeks. It first started ok. Now the sound just goes off. You switch to you tube to watch something and then there is no sound. The video also freezes and then play again. There is something wrong with the HDMI port. I have had to shut the tv down and start again. I have the tv on a Rogers Cable box and the tv sometimes doesn't recognize it. Apart from the above the tv shows well. I am planning to return this tv because of the sound issue and the freezing.

Review from Samsung Canada
Helpful?6KHJPPFCOCQU13901857028
Sep 15, 2020
Reviewer name: therealjt
5 out of 5 stars
5 out of 5 stars review

The product works great

[This review was collected as part of a promotion.] I like this product and it works great for my needs. I like how it connects to my computer via airPlay seamlessly, and how I can turn it on/off with my phone. It means that I can settle in on the couch and turn on the screen to watch something, even if I left the remote on the other side of the room.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Dec 11, 2022
Reviewer name: Pretty Happy
4 out of 5 stars
4 out of 5 stars review

Most things are good. Could use some updating

This has been a pretty good choice. Most features we are pretty happy with some things need a little more work. Samsung needs to keep a better watch on the new apps for channel selections. For example FRNDLY is not currently available on this tv and we miss it with this new tv. It is rather sad that a newer television does not offer an app that has been around for a while.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 14, 2021
Reviewer name: MichaelSP
5 out of 5 stars
5 out of 5 stars review

This product has great features

[This review was collected as part of a promotion.] This product has an awesome picture it is also very easy to navigate. Streaming is so easy and it loads very fast . The TV connects to other devices with ease. It's menu is not complicated and very simple to understand . It also holds and downloads many apps . I absolutely love it . I have no suggestions to make it better . I like the TV so much that I purchased a Samsung galaxy A42 phone and a galaxy watch to stay in the Samsung brand because of being so impressed with the TV. I would and do recommend this product to friends .

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Feb 10, 2023
Reviewer name: Jayess
5 out of 5 stars
5 out of 5 stars review

Pleasantly surprised!

Pleasantly surprised at the quality for the price! The biggest problem we had was to connect it to our Telus Optix box, but it turned out that the box was too old for 4K! But they sent a new one, and everything is working fine. The Optix box was much more of a problem than the TV, which worked immediately and beautifully. We mounted it onto our wall and it's perfect. The remote is also very intuitive, which I appreciate.

Review from Samsung Canada
Helpful?6KHJPPFCOCQU13901857028
Oct 14, 2021
Reviewer name: Samsung4Life
5 out of 5 stars
5 out of 5 stars review

I love this TV

[This review was collected as part of a promotion.] I use my Samsung TV to stream TV and movies, I love how I connect to the internet via ethernet or Wi-Fi and once I connect it. I can enjoy top streaming apps, I also use it to play video games for the video resolution is amazing it's like I'm apart of the game...

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 22, 2020
Reviewer name: krynk
5 out of 5 stars
5 out of 5 stars review

Great purchase!

[This review was collected as part of a promotion.] I purchased this a few weeks ago from my living room and LOVE it! The picture quality is amazing. I also very much like the easy access app buttons on the remote for Netflix and Amazon Prime. I could not be happier with my purchase and have had no issues thus far.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 21, 2020
Reviewer name: DJL1990
5 out of 5 stars
5 out of 5 stars review

Perfect Tav

[This review was collected as part of a promotion.] This television exceeds my expectations. It is so easy to use. I'm not technologically savvy so ease is a must for me. The picture quality is exceptional for the price. The sound is great on its own also without additional equipment!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 18, 2020
Reviewer name: Maxxi
5 out of 5 stars
5 out of 5 stars review

Crystal UHDTV a Complete TV

[This review was collected as part of a promotion.] First, Samsumg Tv has a clear image. Other features like free channels are almost complete like free movies, sports, news, kids channel which my son favorite sometimes can't watch because he's watching, i think i need to buy another one.LOL. And also the the apps included its easy to install. Im very satisfied in all the features of this TV.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Dec 25, 2020
Reviewer name: Lily
2 out of 5 stars
2 out of 5 stars review

Just no

i've had my samsung) a few months. i don't like it. i don't like when it asks me if i'm still watching. when i work i leave it on for my dog. there's a lot of apps you can't get. peacock for example. i also got a vizio. just about every app you can find is available.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

Lily: Thank you for purchasing the Samsung TU7000 TV and for your review. Samsung offers hundreds of apps in our App Store that you can download, and we are continuously adding more premium content and new services to our Smart TV platform. Auto Power Off automatically turns off the TV to reduce unnecessary power consumption if the TV Controller and the remote control are not used for the set period of time. You can disable this feature or set the period of time by going to: Home > Settings > General > Eco Solution > Auto Power Off I hope this tip helps. If there is anything we can do to further assist and improve your user experience, please do let us know by contacting Samsung Customer Support. 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions