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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,721)
  2. 4 stars18% (1,970)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (472)
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Showing 1,431-1,440 of 10,259 reviews
Sep 16, 2020
Reviewer name: SlowPoke
5 out of 5 stars
5 out of 5 stars review

Great TV

[This review was collected as part of a promotion.] The picture on this TV is amazing. Even old movies and TV shows look more realistic. It actually took me a couple of days to get used to how much better older shows looked on it. It also has a lot more features than I had anticipated. My only gripe is that I wish that I would have purchased it a lot earlier.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 6, 2020
Reviewer name: Gdub
5 out of 5 stars
5 out of 5 stars review

Samsung TV

[This review was collected as part of a promotion.] Bought this television for my granddaughter's room after consulting with the salesperson. This was the model that I had researched prior to arriving at the store and the salesperson confirmed my finding. The television has met all of my expectations. Great picture and the "smart" functions are easy to navigate. I will continue to buy Samsung as the need arises to replace or add more to my home.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Aug 22, 2023
Reviewer name: Micah
1 out of 5 stars
1 out of 5 stars review

Suddenly makes noise and flashes and goes balck

Unfortunately the tv is not working well. It randomly and more often, makes a noise and a flash in the screen. It also goes black or has no volume. The only way to temporary fix it is to unplug and replig back in and also with the pvr. Can't find my receipt so I'm stuck with it I guess.

Review from Samsung Canada
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Support Team

Hello, thank you for your review. We are here to help. Please contact us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/) for assistance. Thanks again, we look forward to hearing from you.

Sep 16, 2020
Reviewer name: Crispy
4 out of 5 stars
4 out of 5 stars review

Clear picture

[This review was collected as part of a promotion.] Overall very pleased with my purchase. The picture is beyond clear. Not a lot of useless pre-installed applications and wasy set up.. I just have two things that stopped me from giving a 5 star. System not easy to navigate to adjust picture size. The biggest pet peeve I have is the poor quality remote and no back lighting to the remote.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jul 27, 2022
Reviewer name: kkinoshita007
5 out of 5 stars
5 out of 5 stars review

Awesome TV.

[This review was collected as part of a promotion.] Awesome TV. Near perfect for primary use of watching TV/Movies. Only minor complaint is it isn't Dolby Vision compatible, but I knew that prior to purchase. It really does provide a great viewing experience. I hope it lasts the next 10 years, like my previous 65" Samsung TV, which still works, but I needed an eARC connection for stereo setup.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Aug 23, 2022
Reviewer name: Target
5 out of 5 stars
5 out of 5 stars review

Picture quality is amazing

[This review was collected as part of a promotion.] The picture quality on this TV is amazing . It looks better than any other TV I've owned. It's a little hard to describe it but it looks crystal clear and the 4K is great. I have not seen any other TV brand beat a Samsung, there's nothing else out there like it. This one comes with apps already installed and you also have the option to install other apps, I've installed the Spectrum app, and I can turn the tv on and off with the Xbox control.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 21, 2020
Reviewer name: bpicuc
5 out of 5 stars
5 out of 5 stars review

This TV is great

[This review was collected as part of a promotion.] This TV is great for living with roommates. Easy functions to swap between different devices, simple layout, and a great sound. TV is light and easy to setup. I do wish the TVs auto dimming feature was a bit less surprising in the mornings but overall a great tv for a great price

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jul 22, 2022
Reviewer name: Christine
4 out of 5 stars
4 out of 5 stars review

Stellar picture quality!

[This review was collected as part of a promotion.] After having my last samsung tv for over 14 years I finally upgraded to a smart tv. I ended up getting a great deal on the crystal uhd 58" at bestbuy. I thought the picture was good on my last TV, but this one blew any expectations i had out of the water. Bright vivid colors, clear picture, and everything on the screen looks almost real. Overall, I am very happy with the t.v. However, there are a few things I didn't particularly care for. For instance, the remote control does not have a speech recognition feature. The only way you can use voice control is under accessibility setting, which is extremely annoying and I do not recommend. It is very limited and is geared for people with disabilities. The other thing that disappointed me was the quality of the built in speakers. I kind of expected a little better from a brand like Samsung. Granted most people have sound bars these days, so all is well as long as you have one hooked up.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jan 5, 2023
Reviewer name: Allan988
2 out of 5 stars
2 out of 5 stars review

Not happy

Got this tv in mid December 2022 and I'm not really happy with it. I had a 65” Amazon fire tv Omni Series before this one and the fire tv beats this tv all day long. I purchased the fire tv in the summer and I was having some blurry issues with it. I thought it was the tv since it wasn't a well none tv like lg or Samsung so I purchased this Samsung tu7000. Once I got the Samsung hooked up, it was having the same issues as the fire tv so it must be shows or the internet or something. I find the picture on this new Samsung really dark. I have it set to standard but it's just really dark, and if I put it on dynamic, it's to bright and I find it glares sometime. My other Samsung tvs are way brighter on the standard mode, not sure why this tu7000 is so dark. The sound isn't as good as my other samsung tvs either, which is disappointing but it's a lot better than the fire tv. The fire tv was a lot easier to use with Alexa. I purchased the tu7000 because it said it worked with Alexa, But the remote didn't have a voice button. So I'm not exactly sure what works with Alexa means. I purchased an Amazon echo dot and tried to hook it up to the tv but it doesn't seem to do anything. I'm going to call in and see if I can get some help with that. But overall, yes I'm disappointed in this tv. And I'm very disappointed if I can't get Alexa to work to change the volume, turn tv off and on, change apps, pause, rewind etc.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Hi Allan988, Thank you for letting us know about your experience with the TU7000 TV. Please know we are here to help. I recommend adjusting the below settings to improve your picture and sound. Go to Home > Settings > Picture > Picture Mode and select the mode that best fits your usage: 1) Standard: Default mode suitable for general viewing environments. 2) Natural: Reduces eye strain for a comfortable viewing experience. 3) Movie: Most suitable for watching TV or movies in a dark room. 4) Dynamic: Makes the picture brighter and clearer in bright viewing environments. 5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching. You can also go to Settings > Picture > Expert Settings and configure the image settings to your taste with additional functions. Additionally, there are several sound settings you can adjust to suit your personal sound preferences. Change the Sound Mode by going to Settings > Sound > Sound Mode. You can also customize the sound with Expert Settings by going to Settings > Sound > Expert Settings. Regarding Alexa, the TU7000 TV will work with a stand-alone Alexa device, but it does not have one built in. I hope this helps you enjoy your experience. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Jan 11, 2021
Reviewer name: Guywaview
4 out of 5 stars
4 out of 5 stars review

Good view, but the remote is annoyingly set up...

have had the tv for almost a month now and still can't seem to get thw layout of the remote down. buttons just arent located in easy to reach locations. have recently updated other tvs in the house and most of thier remotes are easier to use or intuitively located...these just arent...others in the house have had the same experience. the picture is good though and am satisfied w that. thanks!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028