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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
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Showing 1,421-1,430 of 10,249 reviews
May 29, 2022
Great4budget
5 out of 5 stars review

Amazing quality and picture

[This review was collected as part of a promotion.] I use this TV for streaming and playing video games and the quality of the video games is out of this world then streaming quality is even better than gaming it will studder from time to time when switching apps and gaming but the tv is amazing and feels like it just came from the factory

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jul 27, 2022
UmbrellaCorp1
4 out of 5 stars review

Great Quality For A Nice Price

[This review was collected as part of a promotion.] Fantastic TV for streaming and gaming. Picture is clean and vivid and the built in audio isn't terrible! With any Smart TV, having all your streaming apps in one place is very convenient, especially when using the easy-to-use app store. Multiple HDMI ports, USB port, Optical. Loaded with great optimizing features. Bought a Bluetooth Samsung Soundbar/Sub combo, the linking process was easy and seamless. I would highly recommend this TV for any streamer OR gaming customer (so anybody!)

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 3, 2022
Anonymous
5 out of 5 stars review

amazing picture and available apps and accessories

[This review was collected as part of a promotion.] I use it for movies, streaming and binging series on available apps. It's been moved to my bedroom and am purchasing a newer 65 - 70 inch series for living area and will use the same way only will be gaming also. Soon I will be finishing my race simulation setup and will be purchasing THREE Samsung units for it. All I own is Samsung, even phone and other electronics!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jun 26, 2020
DUSTIN GOODNIGHT
3 out of 5 stars review

nice crisp picture

this has a nice crisp picture on 4k content and helps alot of standard def look great as well but the hdr is a little lack of detail as it goes to dark in that aspect a dolby vision would be better as it gets brighter would be nice a firmware upgrade in the future is possible to include dolby vision if possible but still a nice picture..took some getting used to on the remote its not that bad of a lag as others have said in my experience at least if it gets loaded down while doing other processes it lags a bit and upgrading the firmware in the beginning was iffy because not enough storage space but i used a flash drive and downloaded it from a pc and installed fine that way...but overall im satisfied with my product

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

DUSTIN GOODNIGHT: I am glad you were able to upgrade your firmware to address the lag in navigation. I am very sorry you are viewing scenes that appear too dark. Samsung is aware of the problem, and a new firmware update will be released soon to address this issue. Using your TV's remote, navigate to Settings, and select Support. Select Software Update, and then select Update Now. New updates will be downloaded and installed on your TV. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, the TV will restart automatically. If there aren't any new updates, select OK to exit. You may want to enable automatic updates for conveniences. Select Settings > Support > Software Update, then select Auto Update. If you would like to update your software using USB, please check for the latest version at: https://www.samsung.com/us/support/owners/product/crystal-uhd-tvs-tu7000-2020 Instructions for how to update firmware are detailed here: samsung.com/us/support/answer/ANS00062224/ If you need further assistance or have any questions, please contact Samsung Customer Support. 1) Phone: 1-800-SAMSUNG, Available 8AM -12AM EST (7 Days a Week) 2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support 3) Facebook Messenger: https://www.facebook.com/samsungsupport 4) Twitter: https://twitter.com/SamsungSupport 5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Solutions

Sep 1, 2020
Daniel
3 out of 5 stars review

Good TV, hobbled by constant Wifi disconnects

tv is good, although i am seriously considering returning this 3-month old tv because the wifi connection is constantly dropping now. it was working fine, but now i'm noticing it can't connect after i turn the tv off for the night. the next morning it sees the wifi but isn't able to connect. searching online comes up with many people having this same issue, with no fix by samsung thus far. i would seriously consider if the need for a samsung tv is worth this hassle. it isn't 1995 anymore; fix the problem!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

Daniel: Thank you for purchasing the TU7000 TV and for your review. I am very sorry that you are experiencing Wi-Fi connection issues. You may want to go through these steps to check your network connection: 1) Check the distance between the TV and your modem or access point. The distance should not exceed 50 ft. (15.2 m). 2) Minimize interference by not using or turning off wireless devices. Also, verify that there are no obstacles between the TV and the modem or access point. (WiFi strength can be decreased by appliances, cordless phones, stone walls/fireplaces, etc.) 3) Perform a network test to check if there is a network problem. Press the Home button on your remote. Navigate to Settings >Support> Device Care> Self Diagnosis> Smart Hub Connection Test 4) Please be sure you have the latest firmware update which enhances network connectivity. Version 1301.5 is now available on the Samsung website Support page for your TU7000 model. You may want to enable automatic updates for convenience. Select Settings > Support > Software Update, then select Auto Update. If you need further assistance or have any questions, please contact Samsung Customer Support. 1) Phone: 1-800-SAMSUNG, Available 8AM -12AM EST (7 Days a Week) 2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support 3) Facebook Messenger: https://www.facebook.com/samsungsupport 4) Twitter: https://twitter.com/SamsungSupport 5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Solutions

Oct 17, 2021
TraceKaj
5 out of 5 stars review

I only own Samsung TV's

[This review was collected as part of a promotion.] I've had other brands of TV's in the past and then I got a Samsung. The picture on all five of mine is so crystal clear. I love the options in the settings to make it look right, for me. The sound is so great, there's no need for external speakers. I will never buy a different brand TV. Samsung TVs are the only ones worth having.

Review from Samsung US
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Oct 25, 2022
Corazoncito123
4 out of 5 stars review

Unespectely beautiful but no functional

[This review was collected as part of a promotion.] No fully app functional, it does no includes apps like crunchyroll, no VPN capable, interface no user friendly, in resolution terms is good but the Tizen interface is lame for app scrolling and search options,

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 21, 2020
Slj0824
5 out of 5 stars review

Awesome product

[This review was collected as part of a promotion.] Samsung televisions are the only televisions we have in our home. But this television offers a crystal clear picture and the size is perfect for our loft. We turned around and purchased the 70” for our family room and we couldn't have been any happier.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 2, 2020
Anonymous
5 out of 5 stars review

First Time Samsung TV Owner

[This review was collected as part of a promotion.] Being a Samsung Galaxy phone repeat customer I wasnt surprised as to how well their tvs work with my s9 and galaxy ear buds. From Screen mirroring to listening to movies through my ear buds. I've gotten nothing but an awesome experience, and from now on I'll be purchasing nothing but!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Apr 17, 2021
Maded20
5 out of 5 stars review

EFFEN Great

[This review was collected as part of a promotion.] I use my TV from streaming gaming movies and even to cast my photos on and videos . The colors and details on this 4k TV are amazing i have a 75 inch TV and love showing it off to friends and family great TV for movie night great TV for everything

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028