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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,721)
  2. 4 stars18% (1,970)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (472)
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Showing 1,411-1,420 of 10,259 reviews
Oct 27, 2022
Reviewer name: LoveMySamsung
5 out of 5 stars
5 out of 5 stars review

New Samsung

[This review was collected as part of a promotion.] My family has been buying the Samsung brand for as long as we have been a family. We currently have 5 Samsung TV's. We bought the latest one to replace a previous Samsung Smart TV. The old Samsung is still in use out in the patio under cover to watch games while grilling out. The new Samsung is so much faster and smarter than the previous so their tech has come a long way. The picture is amazing, it is so lifelike that I can see the actor's defects like small scars and acne. Not totally sure if this is a good thing! LOL But seriously the picture is phenomenal and I would HIGHLY recommend to anyone searching for a great TV at a great price. Truly a great value for every dollar spent. Thanks Samsung

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 21, 2021
Reviewer name: Eric6678
5 out of 5 stars
5 out of 5 stars review

Amazing TV

[This review was collected as part of a promotion.] This is by far the best and probably the best of the best best TV's me and my family have ever owned. This is the first Samsung TV we own and that is all we buy now. It is quick, simple, useful and full of features.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 9, 2021
Reviewer name: Bigmike
4 out of 5 stars
4 out of 5 stars review

Great dark colors, but low brightness

[This review was collected as part of a promotion.] I mainly used this tv for gaming.i loved the low latency of this TV, also the picture is amazing in low light situations. The only problem is with the glare in a room with alot of windows. The peak brightness is low, which makes hdr content lack luster.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Mar 8, 2021
Reviewer name: trek
1 out of 5 stars
1 out of 5 stars review

Worst Electronic device Ive ever owned.

this 75" samsung tv is hands down the worst electronic device ive ever owned. i bought new 4 months ago. repair man had to install a new power board. i have installed 2 apps...hbo max and Magellan now i get errors "memory full". i have auto updates turned off to save memory. i will never own another samsung.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

trek: Thank you for purchasing the TU7000 TV and for your review. If you are seeing an error saying, “memory full”, there are a few troubleshooting steps you can try. 1) Go to Settings > Support> Device Care > Start Device Care This service checks memory and frees up unused cached memory and closes background apps. 2) Remove apps you no longer need. From the Home screen, go to Apps > Settings > you will be able to delete your apps from here 3) Please check to see if you are running the latest firmware version by going to: Settings > Support > Software Update. You may want to enable automatic updates for convenience. I hope these tips help. If you need further assistance or have any questions, please contact Samsung Customer Support. 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Jul 19, 2022
Reviewer name: Marsspace
4 out of 5 stars
4 out of 5 stars review

This product's video quality and ui are amazing

[This review was collected as part of a promotion.] The product is nice and I like all its features, but the problem I have been having with it is sometimes when I start it up it starts lagging then freezes for a solid 2-4 minutes, although its not often it is really annoying when it does happen. So, overall I give this product a 4/5.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Hi Marsspace, Thank you for your review of the Samsung TU7000 TV. We are happy to hear you are enjoying your new TV. Samsung prides itself on high-quality products and an excellent customer experience. Please know we are here to help you! To help with lagging and freezing, please try the following troubleshooting steps. First, let's ensure your TV is running the latest available software. To do so, head to Settings>Support>Software Update, and then you can easily update from there if needed. Next, You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to Settings > Support > Device Care > Start Device Care. I hope this tip helps improve your enjoyment. For more help, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website. ~ Samsung Advisor

May 29, 2022
Reviewer name: Steven
5 out of 5 stars
5 out of 5 stars review

Best TV for Price Point!

[This review was collected as part of a promotion.] This Samsung TV is great for the price point it is at! I did a lot of comparisons between Samsung, Sony, and LG before purchasing. If I'm being honest before the comparisons I was leaning towards LG, but after comparing Samsung and LG side by side, Samsung was the clear winner in my book! The colors on my Samsung are so much brighter and richer than that of the LG. Movies and television shows that are shot darker (think The Dark Knight) look so much better on this Samsung compared to LG. I have had this television for 5 months now, and it is the best TV I have ever owned! I would definitely recommend this to anyone who is looking to purchase a new television, and when I am ready to upgrade once again, I will be sticking with Samsung!

Review from Samsung US
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Oct 21, 2020
Reviewer name: donebymonday
4 out of 5 stars
4 out of 5 stars review

Good TV for the price

[This review was collected as part of a promotion.] This TV is pretty solid for the price. Image is crisp and contrast is good. Decent refresh rate for playing games. Wish the interface was a bit better and wish the TV could be a bit brighter though. When it's sunny, the image can be hard to see. Good for a basement or dedicated media room. Also wish the UI for the smart TV applications was a little more user friendly.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 21, 2020
Reviewer name: AmberMightDoIt
5 out of 5 stars
5 out of 5 stars review

Everything we could have asked for

[This review was collected as part of a promotion.] We have only ever purchased Samsung TVs, but this one was a major upgrade from the 32” one we bought many years ago. It was the perfect size over the fireplace and everything about it is perfect. The picture is clear and easily adjusted. The options it offers as a SmartTV are exactly what we wanted. I couldn't be happier.

Review from Samsung US
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Dec 10, 2022
Reviewer name: Primo
5 out of 5 stars
5 out of 5 stars review

Great smart tv !!

Bought this tv to replace old Sony for kids play room. Love the look, sound, and ease of programming for this Samsung smart tv! The screen looks amazing and the display is great for viewing. Happy to have the apps available for hours of entertainment on demand.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Apr 12, 2021
Reviewer name: Love626
5 out of 5 stars
5 out of 5 stars review

You have to buy this TV

[This review was collected as part of a promotion.] Yo I am constantly play my PS5 on this television any is absolutely amazing doesn't lag the 4K plus the great sound coming off thing It's like living Inside whatever video watching or video game You are playing

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028