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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,721)
  2. 4 stars18% (1,970)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (472)
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Showing 1,371-1,380 of 10,259 reviews
Sep 27, 2022
Reviewer name: jgv404
5 out of 5 stars
5 out of 5 stars review

Beautiful Image and Sleek Design

[This review was collected as part of a promotion.] This TV is mostly used for entertainment purposes only. It is in the living room and it is a way for the whole family to watch and stream movies/shows considering it's size. It doesnt look out of place or bulky thanks to its sleek design. The 4K resolution of the display along with the vibrant colors makes the experience absolutely entrancing. The UI isn't hard to navigate at all, very simple and straight forward to understand, everyone from the youngest to oldest in our family is able to use it. Sometimes it is used for gaming (online and offline), and the TV is rather responsive when inputting commands. We have yet to experience any issues. Overall great product for families.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jun 16, 2022
Reviewer name: Brizzle
4 out of 5 stars
4 out of 5 stars review

Great picture, minor issues

[This review was collected as part of a promotion.] I love the sharpness, clarity and deep blacks of the picture but once I starting watching 4K discs, there was an audio issue that would pop up on a disc every now and then. I tried multiple different players and multiple different sound outputs but the problem persisted. Obviously, I'm at fault for not getting a warranty or noticing the issue sooner, but I think the company should cover manufacturer defects as my tv is currently at a local shop. Any other audio output sounds perfect, but it gets muddled when it's out through a 4K player.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
May 23, 2022
Reviewer name: Konpakid
5 out of 5 stars
5 out of 5 stars review

Excellent Quality

[This review was collected as part of a promotion.] I updated my TV not knowing what a drastic improvement of tv reception I was in for! It is a shame all programming is not at least 4K! What a difference! My wife, the kids and I watch alot of animal and nature programming and this Tv is perfect for such programming! The photos I posted are taken with my cell phone right off my Samsung Crystal UHD tv

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jan 14, 2023
Reviewer name: Julien
1 out of 5 stars
1 out of 5 stars review

Was great then not working

I bought this tv the 70 inch back in 2020 it's been working well but now it won't turn on its trying to turn but it can't so you would see a little bright light but then it disappears no screen and no sound and the little red light below it is just flashing on and off.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Hi Julien, I'm sorry that your TU7000 TV will not turn on. Please know we are here to help and have a few troubleshooting tips for you to try. First, since you mentioned the red light flashing on and off, please try to power the TV on through the button below the Samsung logo. If it powers on, I recommend changing the batteries on the remote and possibly replacing the remote. Next, please try the following: 1) Unplug the TV from its power source for 30 seconds. Then try to power it on again. 2) Try a different outlet that you have confirmed works properly 3) Press the Menu button on your remote. If the Menu appears, then this confirms your TV is powered on. 4) Confirm that the TV is set to the same source as the external device. 5) Test the HDMI cable. Go to Settings > Support > Self Diagnosis > Signal Information > HDMI Cable Test > Start Test. If the test says the cable is bad, replace the cable. Service is not required. 6) Test different external devices. The final thing to rule out is the external device you're using. Try connecting a different device or using a different source port. If the TV can display a picture in any other setup, then you've ruled the TV out as the cause of the issue. Keep trying various setups until you identify the device or cable that is not working and troubleshoot or replace it. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Sep 24, 2021
Reviewer name: James
5 out of 5 stars
5 out of 5 stars review

GREAT TV FOR YOUR BUCKS!

[This review was collected as part of a promotion.] I ADMIT AT FIRST I COULD NOT FIGURE OUT ALL THE FEATURES ON THIS TV, BUT I LATER DISCOVERED EVERYTHING I NEED TO KNOW ABOUT MY TV I NEED TO KNOW. THESE ARE REALLY GREAT TV'S, AND VERY GENEROUS PRICE YOU CAN AFFORD.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 16, 2020
Reviewer name: Jouster
3 out of 5 stars
3 out of 5 stars review

Great TV for the price.

[This review was collected as part of a promotion.] Picture quality does not appear as good as previous years. However, the sound quality appears much better than any of the previous models. I was really impressed with the sound. I was saving up for a sound bar, but the sound is decent without it. I like the remote, but it needs a backlight.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

Jouster: Thank you for purchasing the TU7000 TV and for your review. Your thoughts regarding the remote design and improved sound is important to us and will be shared with our internal teams. There are several image settings you can adjust to your liking such as Picture Mode and Expert Settings. Choose a Picture Mode by going to Settings > Picture > Picture Mode and choose from Dynamic, Standard, Natural, Movie, or Filmmaker Mode. You can further adjust your sharpness, brightness, contrast, color, and more by going to Settings > Picture > Expert Settings For further information regarding Image Settings, please see this article: https://www.samsung.com/us/support/answer/ANS00079295/ Should you ever have questions or need help with TV features, specs, or operation, we are here to help. 1-800-SAMSUNG (8AM -12AM EST, 7 days a week) On the Samsung website and click on the SUPPORT link in the upper right corner for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Oct 11, 2021
Reviewer name: Samsungmybrand
5 out of 5 stars
5 out of 5 stars review

Great experience

[This review was collected as part of a promotion.] Well I have around 8 years using this brand phones,tablets,monitor,TV ,home theater,dryer and washer and I have the experience not problems at all the color are really bright and we are really happy with this brand

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 16, 2020
Reviewer name: LoveMyTV
5 out of 5 stars
5 out of 5 stars review

This Tv has all the features I wanted.

[This review was collected as part of a promotion.] When I was shopping for a New Tv I was looking for bigger screen then a 50 inch, a. The tv had all Apps I was interested in. 65 inch. TV. I couldn't be happier. Watching movies in UHD and playing games great sharp picture and sound. Local tv and I love the Samsung Channels with guide.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
May 23, 2022
Reviewer name: Besttvever
5 out of 5 stars
5 out of 5 stars review

This TV has a crystal clear picture.

[This review was collected as part of a promotion.] I stream from many different sources by simply downloading their app and installing on the toolbar. I also watch videos from my connected blue ray player. Most of my time, I watch shows from Samsung TV.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 29, 2020
Reviewer name: Aleruval
5 out of 5 stars
5 out of 5 stars review

Super sharp and colorful image smart tv!

[This review was collected as part of a promotion.] This Crystal UHD 4k tv has such brightness and sharpness to its image. I'm amazed! Pictures don't do this tv justice. It has good speakers too. The sound is loud enough and very clear. Comes with control and batteries. I love that it's already a smart tv, so you don't need any extra equipment to be able to watch your favorite apps. It was also very easy to set up. Pretty much self explanatory. Just plugged it in, guided me through connecting to wifi and that was pretty much it. It took less than 5min. Overall, I'm super happy with my smart tv.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028