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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,721)
  2. 4 stars18% (1,970)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (472)
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Showing 1,351-1,360 of 10,259 reviews
Jan 7, 2021
Reviewer name: Orbit
4 out of 5 stars
4 out of 5 stars review

Great choice!

i chose this tv as a replacement for a vizio that i had bought just two months earlier. it took forever to register commands from the remote and kept losing wifi connection. i have been very satisfied with this samsung. it has great picture quality, good sound, responds quickly, and i've had zero issues with the wifi connection. one of my complaints about 4k tvs is how dark some shows are, but switching to "movie" mode solved this problem. only thing i wish it would do, but doesn't, is allow me to rearrange or remove apps from the list, so that the ones i use daily are at the beginning of the list, saving me scrolling. i would definitely recommend to friends and family.

Review from Samsung US
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Nov 1, 2020
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Great Tv with lots of features

My 43" 4K Smart TV is perfect for our bedroom.  I just want to start off by saying the 4k on this TV is  great for video games. It also has beautiful color and the pictures are clear and crisp. It has everything programmed right on the remote (Netflix, Amazon Prime, etc). The size is perfect. Its thin enough to mount to the wall and not stick out. The speakers has a built in amifier which is great for games,, or listening to music  it also has built-in blue tooth so, I can use my wireless speakers.  This ultra-fast processor transforms everything you watch into stunning 4K | One simple on-screen guide organizes your streaming and live TV content. Setup is easy just sync with the samsung phone it did all the rest I recommend This Smart TV it has lots of great features.

Review from Samsung US
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Oct 11, 2021
Reviewer name: Dougiee
5 out of 5 stars
5 out of 5 stars review

This tv is more that just crystal UHD

[This review was collected as part of a promotion.] I usually don't review anything but when I do take the time is because my happiness couldn't be any better. I enjoy playing ps4 Madden 2021 ans the graphics looks so clear that I've tricked friends thinking I'm watching a real game lol. I always steam football.games and when I have the family over I enjoy watching movies. I would recommend to family and friends.

Review from Samsung US
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Jun 27, 2022
Reviewer name: sdadawn
5 out of 5 stars
5 out of 5 stars review

Nice TV!

Have had this TV for a couple of months now and I really enjoy it! The picture is awesome, I have 3 other Samsung devices and it pairs seamlessly from phone, laptop or tablet to TV! Because its a smart TV, you have Prime, Netflix and a Samsung button on your remote. You can access apps you use for streaming from TV.

Review from Samsung Canada
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reply from Operations

Thank you for the positive feedback, Sdadawn! We're happy you love your new Samsung TV. ML

Aug 22, 2022
Reviewer name: SamsungLoyalist
5 out of 5 stars
5 out of 5 stars review

Loyal Samsung Buyer

[This review was collected as part of a promotion.] I'm a loyal Samsung shopper tried and true with phone, television(s), tablet, laptop and monitors for home office set up. I have always been very happy with my Samsung purchases and this television is no different. No regrets on not getting the UHD, next upgrade will be to OLED. Happy with my smart TV purchase, such quality craftmanship!!

Review from Samsung US
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Sep 17, 2020
Reviewer name: hardDRIVE
5 out of 5 stars
5 out of 5 stars review

Flawless add-on devices connectivity.

[This review was collected as part of a promotion.] Real sharp images that don't hurt the eye level even with long viewing. Easy set-up talking about Wi-Fi of things and even when I connected the coax cable I had lightening better experience than WiFi, no buffering at all. It may need more HDMI because I have a cable box, Xbox, and other HDMI services that need that hook up, but I can see only 2 spots. I linked devices so I connect my laptop, and phone in a snap and I can cast images across devices... Makes me feel like the computer guy (Hugh Jackman) in the movie sword fish with John Travolta. Sound is cool in different sound modes, I better it would be best with a sound bar added.

Review from Samsung US
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Sep 24, 2021
Reviewer name: TVFAN
4 out of 5 stars
4 out of 5 stars review

Great Samsung quality !

[This review was collected as part of a promotion.] Great picture and sound with many free channels. the remote has many options also and responds quickly. Another great example of Samsung exceptional quality which we have come to expect and appreciate. Many of our friends and acquaintances have Samsung products and are very satisfied. Thanks and keep up the good work!

Review from Samsung US
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Oct 24, 2020
Reviewer name: chicanobychoice
4 out of 5 stars
4 out of 5 stars review

Excellent television but lacks sound

[This review was collected as part of a promotion.] Samsung has always been my choice in television. I have had other brands like Sony or Phillps. Samsung has an excellent picture, though I still feel it struggles with blacks or darker scenes. My television has an ambient light feature to adjust but does not help much with darker scenes. I own a few Samsungs, and I am satisfied with them, but they all struggle with sound. I have an old CRT television, and I can say I get better sound out of that. I have adjusted the sound settings, which there are not many, but to no avail. It seems that most modern televisions want you to but a soundbar or external speakers to get the best or even proper sound, instead of having a good sound to start. The television is used with Cable, Blu-Ray, and streaming services, but the voice and lighter/quieter sounds are never crisp or clear. I have to turn the captions on when I watch to make sure I did not miss anything. Even worse when there is an accent or language outside of English. Fundamentally, the picture is good but sound bad.

Review from Samsung US
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Aug 23, 2022
Reviewer name: Sunraster
5 out of 5 stars
5 out of 5 stars review

Quality display

[This review was collected as part of a promotion.] Amazing detail even as far away as the kitchen, I can also see the true color of peoples eyes which I could not on my previous television. Only 2 downsides are I have not figured out how to set up with Alexa it would be nice to be able to change channel and adjust volume with Alexa, price has fallen by $300 since I bought it. Besides that I am very satisfied with it, it downloads updates on its own and has ethernet for fast streaming. Not sure why I still have a Blue Ray DVD player because I never use.

Review from Samsung US
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Jun 23, 2022
Reviewer name: LosRubios
1 out of 5 stars
1 out of 5 stars review

Very poor out of the box experience

We bought this to replace a 47" HD Smart TV where the video board had broken. Buying it was easy enough and after unpacking it and spending half an hour mounting it, the new TV wouldn't go into 'Set Up' mode - specifically we couldn't select any of the set up options using the Volume button on the remote control as the TV's set up requires. The TV wouldn't even switch on/off using the power button on the remote. We checked the battery voltage for the included batteries and they were both fine at 1.6V. When I pointed the remote at my mobile phone camera with the phone's Photo app, I couldn't see any infra red light when I pressed any of the remote buttons, so the remote was DOA. After spending 10-15 minutes texting with Samsung support (who asked me to do everything I'd already done), they offered to send a new remote. We declined and decided just to return the TV and get another one. So less than 3 hours after we bought it, we drove the 16 mile round trip to our local Sam's Club, returned it and bought an identical one. This time, as soon as we had been scanned at the store exit, I opened the box, took out the remote and popped the batteries in it. I think pointed it at my mobile phone with the camera app on and could see the infrared light pulsing when I pressed the remote buttons, so I knew this one was OK. We got it home, mounted it on the wall and it set up as expected. What I found really disappointing was that we're charged a $6 recycling fee here in CA on purchases of TVs and other electronic goods. Despite selling a TV that wasn't working, the recycling fee wasn't refunded when I returned the broken TV. So I ended up paying the recycling fee twice, once on the TV that was DOA and a second time on a TV that actually worked. That is hardly customer service for a Plus membership. We're glad this thing came with a 3 year warranty!

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