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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,721)
  2. 4 stars18% (1,970)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (472)
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Showing 1,341-1,350 of 10,259 reviews
Apr 26, 2022
Reviewer name: Tony Zee
5 out of 5 stars
5 out of 5 stars review

Great television for the price!

We have had this tv over a month and are very pleased with the quality. The picture is clear, it is the perfect size for an average family room and the features were very easy to program. It provides excellent features and performance for the price.

Review from Samsung Canada
Helpful?6KHJPPFCOCQU13901857028
reply from Operations

Thank you, Tony Zee! We love to hear positive feedback and we’re delighted you’re enjoying your new Samsung TV. 

Sep 16, 2020
Reviewer name: AceMan
4 out of 5 stars
4 out of 5 stars review

Great TV for the price

[This review was collected as part of a promotion.] This is a GREAT TV for the Price. Very Clear 4K, and the Apps work great, except for a few apps that crash occasionally. The Samsung TV App is Awesome. The only Issue I have is that there is a shadow that completely covers 1/3 of an inch all the way around. The Bezel may be the cause, or the way the back light is set, not sure.

Review from Samsung US
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Oct 26, 2020
Reviewer name: FootyTunes3
4 out of 5 stars
4 out of 5 stars review

Great features and beautiful picture

[This review was collected as part of a promotion.] We couldn't be more thrilled with this television. Beautiful picture, great features and apps, and easy enough to navigate that my 72 year old mother, who is not tech savvy, has no problems. It had been years since we'd upgraded our TV, and we've had such fun discovering all this one has to offer. We're still figuring out some of the features and continue to be amazed! We're a football (soccer) loving family, and watching matches has been so much fun and and we keep saying, "Just look at it! The clarity is phenomenal. I can't get over it." This has definitely enhanced our enjoyment of watching television again. The only draw back, for us, is the sound. It definitely could be louder. We find that we have to really move to the higher end of the volume bar to adequately hear it when watching movies and tv shows. The sound issue would have made me give it that extra star to hit 5 stars.

Review from Samsung US
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May 23, 2022
Reviewer name: Kdottx
5 out of 5 stars
5 out of 5 stars review

Perfect for the patio

[This review was collected as part of a promotion.] We bought this tv to mount under our covered patio. It has an excellent picture, size and brightness for the occasional outdoor use. We mainly watch sports and it does an excellent job for the price. Speakers are loud enough to drown out noise. No complaints at all, very satisfied!

Review from Samsung US
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Jun 12, 2020
Reviewer name: Patrick
2 out of 5 stars
2 out of 5 stars review

Very little good, more bad

picture setting out of the box are bad but easy enough to fix. the channel guide for my antenna is never right, i've rescanned it a couple of times. right for a while then wrong again the next time i look at it. there is the issue with the flickering backlight, it has happened to me a couple of times in the week ive had the tv. then today there was an issue with color shifting that required me to power cycle the tv 3 times to fix. finally, when i check to see if there is an ota update to fix the many issues it says i dont have enough storage, delete some apps. the only apps on the tv are the ones samsung installed. this will probably be getting returned soon. too much of a headache for something thats supposed to plug and be forgotten.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

Patrick: Thank you for your review of the TU7000 TV. Your TV has a tuner that can scan for and automatically program local channels that will appear on your channel list. Plus, an antenna will help your TV find even more channels and improve the quality of the signal. If you are not receiving all channels. First, confirm that your coaxial cable is securely connected to the TV. Then, run Reset or Auto Program • Settings > General > Reset • Settings > Broadcasting > Auto Program You may also want to optimize performance by running the Device Care option under the Support Menu. Go to Settings > Support> Device Care > Start Device Care. If your issues persist, please contact our Customer Support via any of the following: 1) Phone: 1-800-SAMSUNG (ask for TVs), Available 8 AM-12 AM EST 7 days a week 2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support 3) Facebook Messenger: https://www.facebook.com/samsungsupport 4) Twitter: https://twitter.com/SamsungSupport 5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Solutions

Apr 15, 2021
Reviewer name: TvFanatic
5 out of 5 stars
5 out of 5 stars review

Great tv

[This review was collected as part of a promotion.] I love my 65in Samsung Crystal UHD 4k TV. The picture quality is awesome. I use my playstation 4 on mine for everything. Whether I'm streaming shows or playing video games the quality I great. I really love having a smart tv. Streaming from my phone to my TV is as easy as tapping my phone against the side of the TV. It also comes with Netflix already downloaded on there. There is also a Samsung TV plus button where I can watch some basic TV channels. I only buy Samsung tvs they haven't disappointed me in the last 10 yrs.

Review from Samsung US
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Jan 20, 2021
Reviewer name: Ginevra73
3 out of 5 stars
3 out of 5 stars review

You Can Do Better

i decided to purchase this tv because my sister had an older samsung tv and the picture quality was great. so i had high hopes for this tv and i was hoping to ditch the fire stick with the smart tv features. so i was pretty disappointed with this tv. the picture quality is no better than my old non-4k vizio and the smart tv feature are incredibly glitchy to the point that i have up on it and went back to the fire stick. the apps constantly freeze up and half of the time they won't even launch unless i uninstall and reinstall them. and the 7 year old samsung tv actually has better picture quality. this product was not worth the extra money and i doubt i will buy another samsung again.

Review from Samsung US
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reply from Samsung Brand Ambassador

Ginevra73: Thank you for purchasing the Samsung TU7000 4K Smart TV and for your review. I am sorry to hear that you are not completely happy with your TV’s picture. There are several image settings you can adjust to your liking such as Picture Mode and Expert Settings. Choose a Picture Mode by going to Settings > Picture > Picture Mode and choose from Dynamic, Standard, Natural, Movie, or Filmmaker Mode. You can further adjust your sharpness, brightness, contrast, color, tint, contrast, white balance, and more by going to Settings > Picture > Expert Settings Your TV has several self-diagnosis tools built in that can help solve problems with signal, network, picture, or sound. Go to Settings > Support> Device Care > Start Device Care You may also want to clear out your TV's temporary storage space by pressing and holding the Power button for 6 seconds until your TV turns off and back on again. Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings > Support > Software Update. (1420.0 released on 1/5/21) I hope this helps. Should you need further assistance, please contact Samsung Customer Support. 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Oct 7, 2022
Reviewer name: Revhes
5 out of 5 stars
5 out of 5 stars review

This is an awesome smart tv

[This review was collected as part of a promotion.] Basically for it for my granddaughter's room. It's great for streaming her favorites and easy for her to use. Everything you need in one place. There's no need for additional streaming sticks or devices. Just wifi and go.

Review from Samsung US
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Oct 6, 2020
Reviewer name: Rambo24
5 out of 5 stars
5 out of 5 stars review

This model tv is so unbelievable clear

[This review was collected as part of a promotion.] I love this tv, I love that they have all my favorite apps to download and also the accessibility is amazing due to my girlfriend being blind, the voice over is so accurate we both love it. Also I love watching kitchen nightmares on Samsung tv it has its own channel love it.

Review from Samsung US
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Jun 13, 2022
Reviewer name: Mugsli
5 out of 5 stars
5 out of 5 stars review

TU7000 is a great tv

[This review was collected as part of a promotion.] I purchased this TV to fit into a built in shelving unit, because of its thin frame I was able to fit a larger TV in the same space. Software is updated regularly. Picture quality is great. It works well with the Samsung sound bar. Great TV for the price.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028