Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA forBest TV I ever had !!!!
[This review was collected as part of a promotion.] My 55" TV is great for gaming and TV . I use my TV 12 to 16 hours a day and nevera hace a problem. The quality and colors of the TV is grade A +. I think Im going to buy another one triste year, but I watt a 4k 120hz.
Perfect size!
[This review was collected as part of a promotion.] I bought the TV for my bedroom, I was very satisfied with the size. I love how easy is it to move from the TV channels to Youtube, Netflix, Hulu, Disney+ and many more other apps. I organized the apps as well in the order of my preference, which was helpful. I also love the timer option which I use a lot, like in case in fall asleep. Another plus is how easy it is to connect to my phone or laptop so I can display stuff on the screen. (: Very happy with my purchase, and it had a good price, for a college student!
Great Picture, but......
great picture on this tv, however! the software is awful, layout of apps on home screen are awful and i've not yet found a way to move apps or delete apps i do not want. remote is not user friendly at all, needs backlit keys. placement of small keys which often get hit by mistake and you end up somewhere you don't want to be. they are hard to find with no backlighting. also, airplay is buggy and often won't work or hangs up. resulting it many shut downs and restarts. no chromecast to download and use that i've found. chromecast is generally more reliable on my other tv's. i'd not likely recommend this tv to anyone based on the software and remote. even though it's a great picture i'd not buy another one.
Taxi: While it’s great to hear that you’re loving the image quality of your TU7000 TV, I’m very sorry to hear of the difficulties you experienced with the apps, remote and airplay. Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution. Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. 3) Manuals & Software 4) Warranty Info 5) Contact Us ~ Samsung Advisor
Overall this TV has great features
[This review was collected as part of a promotion.] I really wouldn't change much about this TV at all, the only two downsides I've found are minimal. One being the remote, as a man with larger fingers I find myself hitting multiple buttons at once and this results in me accidentally hitting the exit button on multiple occasions. Secondly, the apps to choose from are great but it is missing some apps that I have on another smart TV that I would like to see included.
4K makes a real world of difference!
[This review was collected as part of a promotion.] I use my TV to watch live TV & series as well as movies. Streaming movies from different apps. Crystal Processor 4KPowerful picture quality! The ultra-fast processor transforms everything you watch into stunning 4K. The TU7000 Crystal UHD TV unlocks hidden detail at four times the quality of Full HD. Plus, Universal Guide helps you find exactly what you want to watch, quickly and easily.
Nice size.
we were excited to get our t.v. and we've enjoyed it for the most part. what we don't like about it is that it only has two hdmi ports and when watching a dark movie we aren't able to adjust the brightness to make it brighter to be able to see at all. also, when we attempt to use our amazon fire stick it will automatically change the input to the port or soundbar is in. we had to buy a hdmi switch to make it work.
Jalisah: Thank you for purchasing the Samsung TU7000 and for your review. I am very sorry you are viewing scenes that appear too dark. Samsung is aware of the problem, and a new firmware update will be released soon to address this issue. Using your TV's remote, navigate to Settings, and select Support. Select Software Update, and then select Update Now. New updates will be downloaded and installed on your TV. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, the TV will restart automatically. If there aren't any new updates, select OK to exit. You may want to enable automatic updates for conveniences. Select Settings > Support > Software Update, then select Auto Update. Samsung TV's have Anynet+ (also known as HDMI-CEC), a feature that allows connected external HDMI devices to inform your TV when they have turned on. By default, the TV will immediately switch to this source when this happens. You can turn off automatic HDMI switching, point the remote at the TV and input Mute, 7, 2, 9, Exit. No indicator will appear on screen after putting this code in. To test if the setting has changed, turn on a connected HDMI device. I hope this helps. Should you need further assistance, please contact Samsung Customer Support at 1-800-SAMSUNG (8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions
picture perfect
[This review was collected as part of a promotion.] Ive been wanting a large TV for some time so when this 82" was on sale I had to jump on it. The picture is great and sometimes it feels like your in the movie, game, or whatever I'm watching. My wife and kids love playing games on it because its so big but I love it for movies and sports. Its everything I could have wanted in a TV. The only complaint I have is how fragile it is. Im scared to even touch it for fear Im going to ruin the pixels, but other than that its perfect! Super happy and would recommend this TV to anyone. Price is great too!
Disappointed
very disappointed and really angry with samsung. the user interface is very unintuitive-- took ages to find the apps i wanted (sling and spectrum) and it keeps popping up these junk promoted sites like cheddar that can't be removed. i paid for the tv. i should be entitled to set it up with what i want to watch highlighted and not be forced into this promoted content. also very difficult to watch original netflix content which is too dark. (my previous samsung didn't have this issue). tried the suggestions on various sites where other users shared their frustrations and fiddled with the settings. but basically i'll just go back to watching tv on my laptop or even phone.
disappointedbuyer: Thank you for purchasing the TU7000 TV and for your review. I am sorry to hear that you are not happy with the brightness levels of your picture. If the colors on your TV are correct but just a little too dark or bright you can try Dynamic Picture Mode, or manually adjust the Brightness settings to your liking. Dynamic Picture Mode will make pictures brighter and clearer in bright viewing environments. Go to: Settings > Picture > Picture Mode > Dynamic Or manually adjust the Brightness and other settings to your liking. Press the HOME button on your remote, then navigate to: Settings > Picture > Expert Settings You may also want to disable Power Saving Mode which automatically adjusts the brightness to reduce the TV’s power consumption. Go to Settings> General> Eco Solution> Power Saving Mode. Ambient Light Detection will also automatically adjust the brightness level of the TV, according to the ambient light level, to reduce power consumption. If Ambient Light Detection has adjusted the screen brightness to a too bright or dark level, you can select Minimum Brightness to manually adjust the minimum screen brightness. Go to Settings> General> Eco Solution> Ambient Light Detection Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings>Support>Software Update. (1420.0 released on 1/5/21) You may want to enable automatic updates for convenience. Select Settings > Support > Software Update, then select Auto Update. I hope this helps to improve your picture. Should you need further assistance, please contact Samsung Customer Support. 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions
Advanced TV
[This review was collected as part of a promotion.] I have 3 Samsung TVs in my place and I am using this one for the family movie TV. During the pendamic this Samsung TV has been the best entertaining ewuipment for my family. High quality screen with slim bezel design is premium quality. More high tech and advanced features are more upscale than competitors. Love Samsung TV and I am getting a Samsung home theater system that with make the whole experience even more exiting~
Super tv
[This review was collected as part of a promotion.] Best tv that i have ever had.. This tv is a great 4K tv. It was easy to install and it has a very clear picture and bright colors(although you will have to change the settings to get it to an appropriate brightness) I was a firetv consumer for quite sometime and I was fearful of the change to an Android based operating system. The OS works amazingly and you can even control the tv from anywhere there is internet or cell service! Great for leaving the TV on for pets or in case you forgot to turn it off you can turn it off from work.