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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
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Showing 1,331-1,340 of 10,251 reviews
Oct 5, 2022
Cry4No1
5 out of 5 stars review

Best for picture quality

[This review was collected as part of a promotion.] I picked this TV specifically based on the price at the time and the quality of image for its purpose. Family room. Movies and video games are so clear and lifelike with some animation studios like Pixar and Disney.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jun 16, 2022
Newkid
4 out of 5 stars review

Great smart things app

[This review was collected as part of a promotion.] I love using the smart things app to power on & off when my dog is home alone. It helps with having piece of mind you know. I also use the mirror to tv from my phone to tv. I really like this cause not everything is on my roku or my menu bar apps. So if i have a movie from phone or pictures or videos from a trip I just mirror it . Its simple & easy. Also I like the 4k upscaling. Sometimes i watch old movies & shows with old quality & it works great bringing the picture to better resolution.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 21, 2020
LoveTV20
4 out of 5 stars review

Love it!

[This review was collected as part of a promotion.] It has been a while since i've had a brand new TV and this one is amazing! Easy to use, has all of the apps i want to add on it! Picture and sound is AMAZING! Recommend to anyone looking for a new tv

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 20, 2020
Csl007
4 out of 5 stars review

Great quality

[This review was collected as part of a promotion.] Needed a new TV and this 58" is perfect. Piture quality ot great as well as the sound quality which seams better than previous Samsung versions I've owned. The extra settings allow you to customize you've viewing experience. Overall happy with my purchase and would recommend to anyone looking for a good TV.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Aug 23, 2022
Justaregularguy
3 out of 5 stars review

Decent colors but slow

[This review was collected as part of a promotion.] Used it as the main TV of the house. The colors are OK but would recommend opting for a slightly more expensive model. The biggest issue I had is it felt a bit slow to navigate between the various options which I assume could be due to the cheaper CPU compared with other models. Still the price is charming..

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Hi Justaregularguy, We appreciate your feedback on the delayed response time you’re experiencing. Please be sure your TV is up to date; you can check this by going to Settings > Support > Software Update and then easily update from there. You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Settings > Support > Device Care > Start Device Care If you have any questions or need any help, please do not hesitate to reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat with an agent 2) Manuals, Software, & Warranty Info ~ Samsung Advisor

Oct 27, 2020
Mark2
1 out of 5 stars review

WiFi keeps dropping.

[This review was collected as part of a promotion.] I have to of theses TVs that won't keep WiFi and have to do a soft reset every time it loses my IP address. I've tried the factory reset putting in everything for my Wi-Fi and manually called my internet provider and it's not on there end and it only this model that does it in my house have 7 Samsung smart TVs and it's just these 2 that do it all the other one work just fine never have an issue with them.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

Mark2: Thank you for purchasing the TU7000 TV and for your review. I am very sorry that you are experiencing Wi-Fi connection issues. You may want to go through these steps to check your network connection: 1) Check the distance between the TV and your modem or access point. The distance should not exceed 50 ft. (15.2 m). 2) Minimize interference by not using or turning off wireless devices. Also, verify that there are no obstacles between the TV and the modem or access point. (WiFi strength can be decreased by appliances, cordless phones, stone walls/fireplaces, etc.) 3) Perform a network test to check if there is a network problem. Press the Home button on your remote. Navigate to Settings > Support > Device Care > Self Diagnosis> Smart Hub Connection Test 4) Please be sure you have the latest firmware update which enhances network connectivity. Ver 1401.7 is now available. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to Settings>Support>Software Update Both the current version and new version number will be displayed. The current version is what your TV is using and the new version is the latest update. New updates will be downloaded and installed on your TV. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, the TV will restart automatically. If there aren't any new updates, select OK to exit. For further assistance or service, please contact us via any of the following options: 1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week 2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support 3) Facebook Messenger: https://www.facebook.com/samsungsupport 4) Twitter: https://twitter.com/SamsungSupport 5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Solutions

Oct 21, 2020
MAragon
5 out of 5 stars review

Perfect Home Tailgating TV.

[This review was collected as part of a promotion.] Picture is crystal clear, light weight and smart apps are Awesome. I use my TV to watch football games outside in my back yard while BBQ. Perfect picture even in the daylight. Perfect for Home Tailgating parties.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jun 23, 2022
Christopher
5 out of 5 stars review

Excellent TV

[This review was collected as part of a promotion.] I love this TV. The price is low but the quality is high. The picture is crystal clear and the apps work well. I have no problem streaming anything I want through Wi-Fi and it switches seamlessly between the cable signal and apps with just one touch of a button. Can't say enough good things about this TV.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jun 16, 2022
Pandalove
4 out of 5 stars review

Great until it stopped working

[This review was collected as part of a promotion.] This TV was great for movies, gaming, and streaming. It was the perfect TV for our family. It's not even 2 years old, and it stopped turning on. The red light is off. We bought a new power cord, but it was not the power cord. It's out of warranty, as it expired last year. We requested service for it, so we will see how much that costs or if we need to buy a new TV. It was a big investment and we have a another smart TV that is 7 years old and still going strong (way cheaper). We're hoping it doesn't cost a lot to repair it, or else we will just get a different TV. We are disappointed as we expected the TV to last longer than a year and a half. But up until that, it was a great TV. It was user friendly, amazing picture quality, and great sound. We are hoping it gets fixed so we can keep using it.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jun 16, 2022
OphiesMom
4 out of 5 stars review

43" crystal tv

[This review was collected as part of a promotion.] I am satisfied with the quality of the tv. It even survived, with original packing, a 1000 mile trip. The color and clarity is great. The only part of am not fond of is that we a movie is showing a panoramic view of countryside, it looks likes it warped. I use the tv for watching movies and shows. I do not do gaming or the like. It suits my purposes. Sorry, I don't know how to upload photos.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028