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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
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Oct 21, 2020
Ryan
2 out of 5 stars review

Has trouble with internet

[This review was collected as part of a promotion.] I have had no issues other than it has trouble staying connected to wifi. I constantly have to restart my router and TV and re-enter my wifi password. I know it isn't my internet because other devices are just fine. If this issue was resolved the TV would be 4.5/5 stars for me.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

Ryan: Thank you for purchasing the TU7000 TV and for your review. I am very sorry that you are experiencing Wi-Fi connection issues. You may want to go through these steps to check your network connection: 1) Check the distance between the TV and your modem or access point. The distance should not exceed 50 ft. (15.2 m). 2) Minimize interference by not using or turning off wireless devices. Also, verify that there are no obstacles between the TV and the modem or access point. (WiFi strength can be decreased by appliances, cordless phones, stone walls/fireplaces, etc.) 3) Perform a network test to check if there is a network problem. Press the Home button on your remote. Navigate to Settings >Support> Device Care> Self Diagnosis> Smart Hub Connection Test 4) Please be sure you have the latest firmware update which enhances network connectivity. For further assistance or service, please contact us via any of the following options: 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Sep 19, 2020
FidoBob
5 out of 5 stars review

Good price, great picture

[This review was collected as part of a promotion.] this is the first Samsung television I have purchased and so far I am very please with the picture quality. Setup was pretty easy but you do have to let the TV update after you get it connected to WiFi and that takes a little while. The only thing I am not fond of so far is the remote, the buttons are so close together it is difficult to hit the correct button.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 13, 2020
Jsahni
5 out of 5 stars review

Samsung Q90T 65 inch

[This review was collected as part of a promotion.] I was always a bit skeptical when it come3s to having a TV in our bedroom, then once my husband put up the Samsung Q90T above the fireplace, I was in love. The install and TV looked nice, clean and even. The ambient lighting effect blends nice with the wall and was super easy to set up with the Samsung app. The Clarity is superb and is overall a great TV and has a very clean look. The sound quality is great, loud and clear, much better than our other TV. I really like how the TV can adjust its backlighting when we watch movies at night when the light go off.

Review from The Insiders
Helpful?6KHJPPFCOCQU13901857028
Oct 26, 2022
Dataface
5 out of 5 stars review

Amazing picture, sound, and features

[This review was collected as part of a promotion.] Hands down an awesome tv for gaming, streaming, and watching sports. The colors are crisp and vivid, while the contrast is is nice and smooth. I was impressed with the rich sound from the tv speakers and found no need to connect a sound bar or other audio device. The smart features are numerous, with an intuitive interface that is easy to navigate and simple to understand, and truly making connecting a breeze. An absolute steal for the price.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 21, 2020
TVuser
5 out of 5 stars review

Great picture and quality

[This review was collected as part of a promotion.] Well built and loud speakers. Easy to install. Make sure wireless connection is on before attempting to set up TV in the app; it doesn't work with the TV connected to internet with a cord. The remote syncs seamlessly to your existing cable provider box and existing apple TV without having to do anything.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Feb 1, 2022
CCortez
5 out of 5 stars review

Best TV Ever!

it was quite a surprise to find out i had free samsung tv channels when my tv was set up. i mostly stream but i love my tv. i bought a firestick and i havent used it once because my samsung remote already has buttons for my streaming. the quality of the picture is great too! i am very happy with my tv. probably my all time favorite of all the tvs i have purchased. great product for the value! i would definitely recommend.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
May 23, 2022
Lovesamsung
5 out of 5 stars review

Exceed Expectations-Superb TV

[This review was collected as part of a promotion.] Streaming, movies, cable and daily family entertainment! Samsung has top notch products and this TV just goes to show how superb their technology was implemented into this Device. My family could not be happier with this outstanding TV and the built-in functionality. 10 out of 10 for rating. I have been buying Samsung products since high school starting out with a gaming monitor purchase. 13 years later all of my house TVs are Samsung + plus new smart fridge additional really makes for a great tech based household. Keep up the great work Samsung releasing top of the line high quality products.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 20, 2021
R2IN
3 out of 5 stars review

It is what it is

[This review was collected as part of a promotion.] The TV is working what the price is. I got a lot reflect when my room is bright. I didn't use the smart app from this TV because it is kindly lagging. It work with apply airplay but it lost some airplay functions compare to Apple TV. It doesn't have Chrome cast only have screen share with Samsung device. So I need to add chrome cast when I want to do chromecast. Overall, this TV is functional what I expected.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Mar 27, 2021
Not satisfied
2 out of 5 stars review

Great picture, while it lasted.

bought one tv and within 2 days a fine pixelated line appeared down the screen. took it back, bought a new one. within a single day the top left corner started to darken and spread throughout the tv. i love samsung phones and kitchen appliances, but i don't recommend their tvs. very disappointed, but as the 5itle says, the picture was nice while it lasted

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Hi Not satisfied, Thank you for purchasing the Samsung TU7000 and for your review. Your experience is very important to us and will be shared with our product team. Please do reach out to us so that we can better assist towards a solution. Our customer support team might ask for photos to better understand the issue: 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Text HELP to 62913 4) Samsung Members App 5) Manuals and Downloads 6) Warranty Info 7) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 8) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 9) …and more product, repair, order, and care options We look forward to hearing from you and making this right. ~ Samsung Specialist

May 23, 2022
steelman
5 out of 5 stars review

My TV is a Great one!

[This review was collected as part of a promotion.] Love my Samsung TV. Had a different brand before this which I had Bought a Samsung then.A great picture and 4K is Great! Lots of apps to add on and Samsung tv Channels too. Thanks Samsung for my Great Tv!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028