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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,721)
  2. 4 stars18% (1,970)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (472)
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Showing 1,201-1,210 of 10,259 reviews
Oct 21, 2020
Reviewer name: amherna
5 out of 5 stars
5 out of 5 stars review

Best TV I ever had

[This review was collected as part of a promotion.] So far I am loving everything about this TV. I am able to connect it with my Alexa and all my subscriptions. Watching the games on here is by far the best experience I had watching sports. Playing PlayStation on here is incredible also. The games are so clear! I don't think I can turn off this TV. AMAZING!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Nov 24, 2023
Reviewer name: Shawn53462
5 out of 5 stars
5 out of 5 stars review

Samsung smart TV is the best

(This review was collected as part of a promotion.) I always buy Samsung smart TV, now we won the 50” crystal UHD 4 K smart TV, which is one of the best inky option. I have won several Samsung TV, we enjoy them in different room, different size the TV, so far never had any problems, best brand TV!

Review from Caddle
Helpful?6KHJPPFCOCQU13901857028
Sep 17, 2020
Reviewer name: TRayD
4 out of 5 stars
4 out of 5 stars review

Great TV for the price.

[This review was collected as part of a promotion.] I gave my previous Samsung (55 inch UHD 3D smart tv) to daughters of our friends who are moving out together for the first time. I wanted them to have a quality tv for their first Samsung. My wife bought the 65" Crystal 7000 as a replacement for the 55". I would like to have had the new QLED but because of the price and due to the pandemic, I couldn't afford it at this time. Hopefully that will be my next Samsung as we won't buy any other brand.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jun 16, 2022
Reviewer name: Rainydaylady
5 out of 5 stars
5 out of 5 stars review

Very Happy With This Samsung TV

[This review was collected as part of a promotion.] Bought this Samsung 55 inch TV over a year ago and just love it! We use streaming a lot along with regular TV and also gaming. Samsung TV Plus is a real bonus too with over 200 channels for free. Menus are easy to use and like the channel guide to see what's on. Also have a 40 in. Samsung TV for bedroom purchased around same time that is working great too. (In fact, our tablets and cell phones are Samsung too!) Samsung products have been very reliable over the years and will continue to buy Samsung in the future.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jul 16, 2022
Reviewer name: Noran
1 out of 5 stars
1 out of 5 stars review

This TV doesn't work

this is a terrible tv. i wish i could give it less than one star. do not buy this tv you will have a ridiculously expensive paperweight. this tv will not even let you read and accept the terms and conditions saying the server is under maintenance. if you buy this tv you will never be able to watch tv or stream on it.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Hi Noran, We appreciate your review of Samsung’s AU8000 TV. So we can better understand the problems you are experiencing and provide you with troubleshooting assistance or warranty service, please reach out to Samsung Customer Support. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Nov 29, 2020
Reviewer name: Chicago Steve
3 out of 5 stars
3 out of 5 stars review

Decent picture with known defect in the remote

this television has a decent picture for the money but there is a known issue with the remote. after about 10-12 days the remote stops working as a universal remote and cannot be updated or fixed. the remote stops working with the cable box. you are then forced to use 2 remotes to operate the television. samsung is unable to remedy this issue. very unfortunate.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

Chicago Steve: Thank you for purchasing Samsung’s TU7000 TV and for your review. I am sorry to hear you are experiencing issues with your remote control. You may first want to check to see if your batteries are working. Next, you may want to contact your cable company to see if an upgraded box is available. Please also be sure that the distance between the cable box and TV is not too far apart. Then reset the connection of your remote by going to Source > Universal Remote Setup. I hope this helps. For further assistance, please contact Samsung Customer Support. 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Nov 16, 2022
Reviewer name: FairReviewer
3 out of 5 stars
3 out of 5 stars review

Single button for control is a slap in the face

I've owned this TV for around a year, and it has been decent. I had to have the unit repaired as it randomly turned off since I got it while in use, the screen would fade to black and sound would cease for moments up to several seconds. The picture also was locked out of 10 point color settings like the review units had, and only allowed me to use 2 point settings to correct the jarring redness. My biggest complaint is the fact that it has one button. Any manufacturer using a single button has nothing but contempt for their consumers, and it certainly reminds me that Samsung views me buying this cheap TV as a peasant not deserving of a simple joystick (an AMAZING navigation feature on my S series Samsung monitor I've had for years and years with only a single dead pixel.) or *gasp* 4-5 buttons on the actual tv. Had to facilitate the repair of a 65 inch version as well, so I'd give it at least 3 stars, as they did have a great warranty, which is why I still recommend this TV over other brands, as Samsung will at least make it right for sure.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Hi FairReviewer, Thank you for taking the time to provide us with feedback on your experience with the TU7000 TV. We appreciate your patience while you await service. Please know that you have a few options to control your Samsung TU7000 TV. Outside of the included remote, you can download the SmartThings App on your Android or Apple device, which allows you to connect your TV and control it from your phone. If you have any questions or need help with anything, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website. Thanks for being a part of the Samsung family. ~Samsung Advisor

Sep 17, 2020
Reviewer name: DaCyphur
4 out of 5 stars
4 out of 5 stars review

Very nice tv

[This review was collected as part of a promotion.] Well overall it's a very nice UHD Crystal display..had a problem running it at 4k with my xbox but instead it wants to run at 1440p which still nice. Would have liked the option to customize the placement of the quick select icons in the home menu..some but not all are capable. Setup is easy and menus easy to navigate. Not bad for the price though. I give this tv a 4/5.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Aug 23, 2022
Reviewer name: Jonmar
5 out of 5 stars
5 out of 5 stars review

Review my tv

[This review was collected as part of a promotion.] The best Tv I've Ever Had... I have owned a few other "smart" TVs prior to this one, and I would consider those to be "dumb" TVs! The clarity and picture on this TV is amazing.... love the sound n for the price i considering a great tv...

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 21, 2020
Reviewer name: Stokey
5 out of 5 stars
5 out of 5 stars review

Best budget gaming TV

[This review was collected as part of a promotion.] I absolutely love all of your products. I was upset when I had to move and sell my old Samsung TV and then with the pandemic I had to buyer a cheaper brand replacement. It has been serviceable but I've always missed my Samsung TV. I do a lot of online gaming and you guys are always leading the pack in TVs best suited for gaming, the designs are nice and sleek, and the OS is best among smart TVs. The only real complaint I have is the lack of a 3rd HDMI port.

Review from Samsung US
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