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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
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Jul 8, 2020
Lisa
3 out of 5 stars review

Way too dark. Please fix!

i was excited about this product because of the price, 4k, and smart tv features. the picture is good in light scenes, however the backlighting is terrible in dark scenes. if the scene is dark you can barely make out what's on the screen. frustrating to watch tv and not be able to make out what you're watching because of brightness issues. brightness only goes up to 50. please fix the backlight issue, its 2020, we should be able to see whats on screen. also, the remote is not very user friendly.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

Mira: Thank you for purchasing the Samsung TU7000 and for your review. I am very sorry you are viewing scenes that appear too dark. Samsung is aware of the problem, and a new firmware update will be released soon to address this issue. Using your TV's remote, navigate to Settings, and select Support. Select Software Update, and then select Update Now. New updates will be downloaded and installed on your TV. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, the TV will restart automatically. If there aren't any new updates, select OK to exit. You may want to enable automatic updates for conveniences. Select Settings > Support > Software Update, then select Auto Update. If you need further assistance or have any questions, please contact Samsung Customer Support 1-800-SAMSUNG (8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options Again, thank you for taking the time to share your thoughts on this product. Your feedback helps us continuously deliver best-in-class products and service. ~ Samsung Solutions

Oct 21, 2020
Rod35
5 out of 5 stars review

Samsung 65

[This review was collected as part of a promotion.] Stepping up from a Samsung 42 to a Samsung 65 was like night and day. Fantastic picture , ease of controls, picture and sound adjustments make the installation of this quality TV a breeze! Samsung does it right !

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jun 16, 2022
Nalia98
5 out of 5 stars review

Perfect upgrade!

[This review was collected as part of a promotion.] We went from a 50” inch TV to this model and have been pleased! The picture quality is sharp and crisp. I like the different modes for the brightness, as we can adjust them very well for whatever we are watching. The sound is actually really good too; we had considered buying a soundbar for our old TV. With this TV, we don't need one! Very pleased with the performance of this TV.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 25, 2021
Vorlon68
5 out of 5 stars review

My 70" review

[This review was collected as part of a promotion.] I bought to make easier for the family to have every app in one location instead of going to three different set-top devices to view streaming apps. And I like the the size of it and the control is simple to use. I have not tried my Xbox yet but from the looks of the graphic from streaming movies, I bet playing All my Halo game will be interesting on the big screen. The colors are very vibrant, rich in texture and the the right luminous colors compare to other TV brand I love the one I bought. The setup was a little fast but easy to use which I not complaining.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 7, 2021
69Cpupe
5 out of 5 stars review

JUST WOW!

[This review was collected as part of a promotion.] Such an amazing TV. I've always been a huge fan of Samsung Electronics but this one sealed the deal. The picture and sounds are incredible. Samsung 50" TU7000B Crystal UHD 4K Smart TV (2020) is the best TV for your money.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 19, 2021
CakebakerMomof4
5 out of 5 stars review

Best TV we've ever owned!

[This review was collected as part of a promotion.] We use our tv for movie nights, news, sports games, gaming, you name it! The picture is clear and bright and full of great color resolution! Our smart tv came with many optional apps which we use regularly. Our 3 kids in their early twenties went in together to get my husband and I a new tv last Christmas and we unwrapped the best gift ever! Highly recommended! The plus is that it sinks with Alexa and even plays our Spotify playlist during dinner time too!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 20, 2021
SammyGee
4 out of 5 stars review

Great visual clarity with limited storage

[This review was collected as part of a promotion.] The TV has a bunch of amazing features built into it where it can get content from your streaming services and show recommendations. I have a bunch of streaming subscriptions and only complaint I have that actually matters is that there's very limited built in storage to support as many apps that I want to install. Just like the Samsung phones the a bunch of bloatware that I can't Uninstall leaving me with very limited options.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 29, 2022
krazydayz73
5 out of 5 stars review

all around great tv

[This review was collected as part of a promotion.] My crystal UHD TV has crisp vivid color, a rich symphony of sound and works just as good for gaming as it does for screening movies. I couldn't be anymore satisfied with an electronic purchase than I am with my 43" crystal UHD HDR smart TV

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Feb 8, 2021
Robin
1 out of 5 stars review

Don't buy

everytime i turn on my tv it says network error. for awhile i would unplug my tv and let it reconnect. now i hold down the power button 3 secs for it to reconnect. thats the only way it will come on without getting a network setting error. not happy with samsung at all.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jun 13, 2022
MrDDBright
5 out of 5 stars review

Love the Crystal View of Pictures

[This review was collected as part of a promotion.] I love the view, sound and setting as well how easy I can connect it to Samsung Smart Things, Google Home, Alexis. Also how I can Smart View movies n pictures from my Samsung Note 10 to all 4 of my Samsung Tvs. Awesome.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028