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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,721)
  2. 4 stars18% (1,970)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (472)
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Showing 1,221-1,230 of 10,259 reviews
May 24, 2022
Reviewer name: JimInThePass
4 out of 5 stars
4 out of 5 stars review

Looks great, connectivity sketchy

[This review was collected as part of a promotion.] The TV has a great picture and good sound. The only complaint I have is with the network connectivity. It connects easily but the connection drops repeatedly. It's in close proximity to the router and I have a high end network. I finally ended up having to attach a Chromecast and it works great with that.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 24, 2020
Reviewer name: TechGeek
4 out of 5 stars
4 out of 5 stars review

Accessibility

[This review was collected as part of a promotion.] Overall, I am impressed with my television and what it has added to my life. I love the usage of the Smartthings app to allow me to customize and command my device in multiple ways necessary. My only problem is the reaction it has. When I use the remote or the app to change the channel, scroll through the home menu, or even navigate the apps; the television's reaction time suffers a bit. It is not a huge problem for me personally, but I do push it as a concern. It is a great television for anyone who may see it necessary!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jul 26, 2022
Reviewer name: Supertvguy
4 out of 5 stars
4 out of 5 stars review

Best budget TV period.

[This review was collected as part of a promotion.] Got this TV for my college room! It is a small space so the smaller size is just perfect! Bigger than a monitor but smaller than a 65in for example. It gets the job done with slim bezels and a nice modern look. It had BOTH chrome cast and Airplay built right in so it is very convenient! I use basically all the streaming apps and the OS works good if not a little laggy, but it is what I expected from a cheaper model. It is worth the compromise on a student budget like mine. The picture is great for a non OLED panel and gets the job done. Gaming is also enhanced with the built in game mode which works perfectly for me. All in all I do not regret going with this TV instead of a similarly priced Sony or TCL. Samsung does it best when it comes to budget televisions period.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 6, 2020
Reviewer name: Mikey8103
5 out of 5 stars
5 out of 5 stars review

Excellent T.V. with loads of features

[This review was collected as part of a promotion.] Samsung makes some of the finest televisions on the market. Set-up is as easy as it gets and the picture is amazing. I purchased this t.v. for my wife's exercise room and she was very happy with the voice command remote and the Chrystal clear picture. Internet access is extremely easy and nice.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jan 4, 2023
Reviewer name: Cdmg
3 out of 5 stars
3 out of 5 stars review

Wanted a 60”/4k tv at a good price

limited by space, i did want to upgrade to something a little bit bigger and a little bit smarter than our older 55” tv. we bought this tv and a samsung sound bar. unfortunately, the tv picture was just “meh”, -average at best. long story short, after trying every setting, we returned the tv and ended up with a 55” with a much better picture but from a different brand. the soundbar, however, is awesome.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Hi Cdmg, I’m sorry to hear the picture quality of Samsung’s TU7000 TV did not meet your expectations. Your feedback is appreciated and will be shared with our internal teams. Please know we are always here to help, and we could have assisted in providing settings adjustments to resolve any issues you were experiencing. Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, please know we’re here to help. Call us at 1-800-SAMSUNG, 8 AM – 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website. We hope to regain you as a customer in the future. ~ Samsung Advisor

Oct 19, 2022
Reviewer name: EJNIII
3 out of 5 stars
3 out of 5 stars review

Featureless

[This review was collected as part of a promotion.] I use my Samsung TV which Samsung to me is the best brand you can possibly get. My TV is used for Watching My favorite channels An ultra high definition with hooked up hooked up surround sound which Intensifies the vision My Samsung TV displays. It is also used for Streaming Movies And from time to time opening opening up the Samsung app for searching Internet and watching Internet and watching YouTube With Internet hooked up To the Samsung TV directly It uploads With the click of a button. The overall display of my Samsung TV at times is breath taking. I do have a very faint black hue in the center whish occurred a year after purchasing which can be annoying at times but learned to cope with it. Overall I always recommend to anyone at all Samsung TVs is the number 1 TV brand To purchase over all TVs on the market

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Hi EJNIII, Thank you for your review and feedback on the TU7000 TV. Please know we are here to help you! For the faint black hue in the center of your TV, I recommend running a Picture Test to determine if the problem is caused by the TV. The Picture Test displays a high-definition picture you can examine for flaws or faults. Go to Settings > Support > Device Care > Self Diagnosis > Picture Test. If the issue continues to appear on all sources and the picture test, this will require service. For assistance setting up a service appointment, please get in touch with Samsung Support at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. Thanks for being a part of the Samsung family! ~ Samsung Advisor

Sep 30, 2022
Reviewer name: Masbou66
5 out of 5 stars
5 out of 5 stars review

BEST TV I'VE EVER OWNED

[This review was collected as part of a promotion.] I wanted to get a new tv with HDR and 4K resolution to use my PS5 to its fullest potential, but most tvs on the market are very expensive, or the cheap ones have fewer features and no HDR. This TV was perfect due to its budget friendly price, compared to other 4K HDR tvs, AND it's a smart TV. I honestly didn't even know that until I turned it on. So now I have my PS5 hooked up to it, and even my old PS3, and I couldn't be happier. The Smart functionality of it is amazing, and OH MY GOD the picture quality is amazing. Whether I'm streaming a new movie, or playing my PS5, it does not disappoint. I had a cheap 4K TV before, and I did not realize how HUGE of difference the HDR made. A lot of times, if I'm just relaxing or doing some household chores, I'll play 4K HDR test videos on youtube just to really take it in. It's probably one of the best purchases I've ever made and definitely the best TV I've ever had. I would 100% recommend this TV to anyone who wants a budget friendly 4K HDR smart TV.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jul 27, 2022
Reviewer name: Chefboyarg
4 out of 5 stars
4 out of 5 stars review

Great, inexpensive tv!

[This review was collected as part of a promotion.] To start this off, I usually gravitate towards Samsung products. Samsung tvs are pretty good and are not expensive. This tv is awesome, my main use for it is playing video games and they always look amazing. The TU7000 is lightweight and very easy to move around if needed. The sound from the speakers is decent, but definitely not the best. Keep in mind this is considered a budget tv, not the top of the line. My only real complaint I have about it is the placement of the holes for mounting the tv. The reason behind this is, is the fact that the tv is slightly curved so the usual equipment you'd use to mount is basically useless.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Aug 23, 2022
Reviewer name: HappyWithTV
5 out of 5 stars
5 out of 5 stars review

The best tv I have owned

[This review was collected as part of a promotion.] We use this tv for gaming, sports, movies, streaming, and even screen sharing from our Samsung phones. Every activity is a pleasure to experience on this tv. The sharpness and color is so great that we feel immersed in the action.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 6, 2020
Reviewer name: Ab04
5 out of 5 stars
5 out of 5 stars review

Pleasantly surprised

[This review was collected as part of a promotion.] I was surprised at the various features of the TV, like the clarity of the screen, the channels, the convenience of being able to connect it to my cell phone and the way it connects to my WiFi. I'm glad I went with Samsung TV.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028