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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
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Oct 17, 2021
Samsunguserseven
4 out of 5 stars review

Great features!

[This review was collected as part of a promotion.] I've always bought Samsung for dependability and support. My last one lasted more than 10 years and I only bought this one because it's smart and gets Netflix and Prime Video. The overall picture is fantastic, great color and detail. The sound at 20 watts not so good so I bought a Samsung 200 watt soundbar. Wish they included better sound but now I have a great pic and sound and hope this TV will last as long as my last. Great price too! I bought this for my office to be my primary work display. It is crisp and clear when mirroring my laptop display. And when not in use for work it performs excellently with its native playback of netflix, disney+, amazon, and appletv content. In addition the integration with my PS4, Firestick 4k are also a nice plus. We have a 2018 65 inch version upstairs in the game room. This tv is all the quality and value I have come to expect with Samsung. I have 4 Samsung tv's in the house and 2 sony. Both have been excellent brands but Samsung has been the leader in my mind for years because the feature to dollar value has been more in almost any case. This tv had 3 HDMI inputs, which the Sony only had 2 that was in the same class and price. So I once again chose the Samsung. Produces low to no heat output, ultra thin bezel framing of the picture, and light weight. Great sound for built in sound, but still recommend a small soundbar for office spaces, full soundbar or surround companion for living room use.

Review from Samsung US
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Oct 29, 2022
Nightowl
5 out of 5 stars review

Easy to set up and use

[This review was collected as part of a promotion.] Really nice picture and easy to use right out of the box. Had most of the smart tv options loaded and it was easy enough to add Sling. Sound is decent but I did decide to add a soundbar for it in our bonus room.

Review from Samsung US
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Oct 8, 2021
Ahsan
5 out of 5 stars review

Vibrant & colorful entertain

[This review was collected as part of a promotion.] It's been a year. Busy City life. Returning to home needs some easy refreshing enchantment that can keep the mind off from the whole day of workload. And here comes our Samsung television, the true magic box, our friend, out should I say a family member. With the vibrant color and Crystal clear experience we get emerged into the world of entertainment. I really enjoy the sharp and well saturated picture quality whether I watch movies or cartoons or play some games, it never fails to impress me. I must say good job Samsung. As a member of Samsung community I also happen to have a Samsung mobile phone that comes in synchrony with the Samsung TV. But I wish there were more productivity from the remote control that was supplied with the Samsung television such as a voice command execution and also some more space inside the memory of the Samsung tv. And also I would like to have a boost in the sound system of the TV itself. But again it's truly a piece of work and a true entertainer. Love you Samsung.

Review from Samsung US
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Sep 23, 2020
Matt
5 out of 5 stars review

Great compatibility

[This review was collected as part of a promotion.] I was amazed at how easy setup was for this product. It recognized my Blu-ray as soon as i plugged it in and configured the remote for control of the player. Apple devices stream to it with no issues. Wi-Fi setup was easy and adding apps for streaming services was a breeze. All in all very pleasantly surprised and the picture quality is fantastic too.

Review from Samsung US
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May 24, 2022
PopcornJane
5 out of 5 stars review

Great picture, great sound, great experience.

[This review was collected as part of a promotion.] All in one great experience! Perfect TV for our family movie nights with its crystal clear audio and massive 65in screen it feels like we're in our own mini theater. Family movie nights have never been better.

Review from Samsung US
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Sep 15, 2020
mcmahon80
1 out of 5 stars review

complete disappointment

[This review was collected as part of a promotion.] since day 1 I have had nothing but issues with this tv. out of the box, I updated firmware. streaming services lock and freeze, tv loses internet connection, and tech support not able to resolve issues. I ended up having to buy a streaming stick to watch live tv since the HULU on the tv can't support the streaming speed.

Review from Samsung US
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Aug 22, 2020
Sydney
2 out of 5 stars review

Glitchy

this tv hasn't worked well at all and i've only had it for 2 weeks. expected a brand new tv to work amazing for at least that amount of time. periodically won't load my apps, like hulu for example, and makes me reset my tv in order to get any of them to work, which in turn makes me have to re-enter all my info. shuts off randomly and wont turn back on for 10 min. screen flickers on certain apps/channels and wont ever go away. the color of everything on the screen turned green for a whole day, nothing fixed it until it just stopped the next day. the list goes on and on, definitely disappointed.

Review from Samsung US
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reply from OBA

Sydney, I am sorry that you experienced multiple issues with your TU7000 4K Smart TV. If your TV has recently auto-updated its firmware, several of these issues should have been fixed (i.e., the color glitch your experienced). After the update is installed the TV will shut down and restart. Once the TV restarts, press and hold the Power button until the TV turns off and back on. If your TV is still flickering or dimming sporadically, you may need to disable some of the energy efficiency features. Disable Ambient Light Detection, Power Saving Mode, Motion Lighting, or Contrast Enhancer. Settings > General> Eco Solution> Ambient Light Detection Settings > General> Eco Solution> Power Saving Mode Settings > General> Eco Solution> Motion Lighting Settings > Picture > Expert Settings > Contrast Enhancer Run Picture Test. When the tested image quality is normal, check the signal of the connected device. Settings > Support > Device Care > Self Diagnosis > Picture Test I hope this helps to solve your concerns. Should you need further assistance, please contact Samsung Customer Support: 1-800-SAMSUNG (8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options Again, thank you for taking the time to share your thoughts on this product. Your feedback helps us continuously deliver best-in-class products and service. ~ Samsung Solutions

Oct 6, 2020
Mikey8103
5 out of 5 stars review

Excellent T.V. with loads of features

[This review was collected as part of a promotion.] Samsung makes some of the finest televisions on the market. Set-up is as easy as it gets and the picture is amazing. I purchased this t.v. for my wife's exercise room and she was very happy with the voice command remote and the Chrystal clear picture. Internet access is extremely easy and nice.

Review from Samsung US
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Sep 15, 2020
SamsungFanatic
5 out of 5 stars review

Outstanding Product

[This review was collected as part of a promotion.] I absolutely love this TV. Not only was this TV cost efficient for a VERY high quality product, but 43” was the perfect size for the credenza i bought. This TV has AMAZING graphics AND can mirror your phone & computer. Perhaps one of the most handy features on the TV is the buttons on the remote for amazon prime and Netflix. Lastly, my favorite aspect of Samsung Smart TV's in general is how you can download the Smart Things app and use your phone as a remote for the tv!

Review from Samsung US
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Sep 15, 2020
Smarttv
4 out of 5 stars review

Excellent tv

[This review was collected as part of a promotion.] Very good TV. Excellent picture quality and easy to connect to all of your external devices. Only concern is sound quality. Might need sound bar or another option as sound seems to bounce and can either be to loud or to low. Good price for the the features and picture quality

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028