Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA forOK TV - for the price.
The picture is good, but there are a limited (2) number of HDMI ports. The ARC port for the soundbar does not recognize my Vizio soundbar - so for good sound i need to either use the fiber connection, which means i need to control volume from the soundbar remote or by a new soundbar, which may or may not need to be a Samsung. MAYBE - Samsung could update the firmware on the TV to support different soundbars!
Hi Mike Martin, Thank you for reaching out and letting us know that you are having issues connecting your Samsung TU700D TV and Vizio soundbar. Please try the following troubleshooting steps, which may resolve your issue. First, let's ensure you are running the latest Firmware. Go to Settings> Support> Software Update and update from there if needed. Next, ensure your Sound Output is set to your soundbar by going to Settings > Sound > Sound Output. Finally, please check whether Digital Output Audio Format is set to Pass-Through by going to Settings > Sound > Expert Settings > Digital Output Audio Format > Auto. I hope this helps! Should your issue persist, please get in touch with Samsung Customer Support at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor
Great TV Only One Slight Problem
[This review was collected as part of a promotion.] The TV image, processer speed, and Smart Features are amazing, however every once in a while the Wifi stops working completely and the only way to fix it is by resetting the internet settings and completely unplugging the TV and plugging it back in.
Avoid
[This review was collected as part of a promotion.] we purchased two of the same models thinking the first was a lemon. Both TVs had great quality and pictures for the first few weeks, then quality quickly dropped. Screen would flicker, image would bleed. The last draw was when the screen turned maroon for 10 minutes.
Gogo: Thank you for your review of the TU7000 TV. If your TV is flickering or dimming sporadically, you may need to disable some of the energy efficiency features. Disable Ambient Light Detection, Power Saving Mode, Motion Lighting, or Contrast Enhancer. Settings > General> Eco Solution> Ambient Light Detection Settings > General> Eco Solution> Power Saving Mode Settings > General> Eco Solution> Motion Lighting Settings > Picture > Expert Settings > Contrast Enhancer Run Picture Test. When the tested image quality is normal, check the signal of the connected device. Settings > Support > Device Care > Self Diagnosis > Picture Test I am very sorry for the color glitch issue you encountered. Please check that your TV has the latest firmware update, which should resolve this specific issue. To update directly from your TV, press the HOME button on your remote. - Go to SETTINGS (gear icon) > Support > Software Update > Update Now - Your TV will check for the update and should start downloading the update. After the update is installed the TV will shut down and restart. Once the TV restarts, press and hold the Power button until the TV turns off and back on. If your issues persist after the firmware update, please contact Samsung Customer Support. 1-800-SAMSUNG (8AM -12AM EST, 7 days a week) On the Samsung website and click on the SUPPORT link in the upper right corner for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions
Amazing Television
[This review was collected as part of a promotion.] My Samsung Crystal UHD TV is in the most used room of my home. Everything that is watched or listened to is streamed. Whether I am casting from my phone or through one of the many applications available or my computer. I always get the best quality picture and sound. I will be getting one for every room in my home as so should everyone who is buying a new television.
Returned to the store
not happy with this tv at all. couldn't get any bluetooth device to connect. the picture was super dark and couldn't adjust it. we have a 8 year old samsung that has a sharper picture than this tv. very disapointed with samsung i guess their standards have gone down. we returned it the next day to the store.
ToomR8r: Thank you for sharing your review of the Samsung TU7000. I am very sorry that issues with your TV have caused you to return it. I completely understand your disappointment. It is possible that your unit was either defective or required adjustments in settings. Nonetheless, I do sincerely apologize for the let-down. So that we can better understand your issues, please reach out to Samsung TV Support. Your feedback is very important to us as we continuously strive for best-in-class product and service. It is our customers’ concerns and opinions that drive our continuous efforts towards delivering world-class service and products. We hope to hear from you. Again, my sincerest apologies. We hope to regain you as a customer in the future. Should you ever decide to give Samsung TVs another try and have questions or need assistance with settings, setup, or features, please know we are always here to help at 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options Again, thank you for taking the time to share your thoughts on this product. Your feedback helps us continuously deliver best-in-class products and service. ~ Samsung Solutions
Great product
[This review was collected as part of a promotion.] I was always looking forward in trying a smart tv and I was happy that I got the opportunity to do so. I love the high quality of it. The picture on the tv was amazing it was so clear. Using the apps on the tv was so easy and manageable. I am so hooked on the tv that u went and bought the same brand and size for the other rooms
Beautiful tv for the price
[This review was collected as part of a promotion.] When you try to switch apps it sometimes is a little laggy so you have to give it time every now and then. Overall the picture is good for the version, good sound from the speakers. Everything you need in a tv
Huge upgrade from my old tv
[This review was collected as part of a promotion.] We upgraded from a 55" plasma and the difference was insane. You can get lost in this one because it's so big! The software is pretty good but I do have to reset my network often otherwise it will disconnect
Great value
bought this 58" on a whim as it was open box and it was incredibly cheap so all it had was the power cord and no remote nor instructions. got it home and set it up very easily and was pleased to find out the remote from my previous samsung tv worked perfectly with it so i did not have to buy a universal remote. the size is perfect for my apartment and i would say the pic quality and sound is above par. all in all a great buy.
nice picture
[This review was collected as part of a promotion.] like to see you move the speakers from the rear of the tv to the front bottom or the sides. if keep the speakers slim the top of the unit is an option. the reason is with the speakers in the back and the tv is mounted in a nitch or a cabinet it muffles the sound.