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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,721)
  2. 4 stars18% (1,970)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (472)
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Showing 1,131-1,140 of 10,259 reviews
May 17, 2022
Reviewer name: MmTV24
5 out of 5 stars
5 out of 5 stars review

Had to upgrade

[This review was collected as part of a promotion.] Had the 43 inch in the living room. Upgraded to 55 (who doesn't love a bigger screen), same model! Wouldn't have gotten any other brands or models if I wasn't satisfied with my 43 inch. Also love how it comes with Samsung TV (no cable, so can watch real tv without streaming).

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Nov 17, 2020
Reviewer name: Cjd609
5 out of 5 stars
5 out of 5 stars review

Beautiful Picture

[This review was collected as part of a promotion.] I got this TV as a replacement for the one in my living room, and I must say that the screen quality is pretty good. This is my second 4k and it does not disappoint. The sound quality isn't exactly amazing, but overall it's okay, especially when hooked up to my speaker system.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 21, 2020
Reviewer name: 8765
5 out of 5 stars
5 out of 5 stars review

This tv is huge!

[This review was collected as part of a promotion.] I watch older movies and I always wondered how much of this movie was I missing. Now I know. A lot! I love reading signs off of older buildings and now being able to see the whole picture as it was. Thank you.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
May 2, 2021
Reviewer name: Tiff
2 out of 5 stars
2 out of 5 stars review

Not very happy

when having such high expectations for samsung i am not very happy with my most recent purchase of my 65” samsung smart tv. every time i turn my tv off for a few hours it kicks my internet connection, i attempt to connect it again & it still does not work forcing me to have to reset network settings completely and making me enter in my long password. this doesnt only happen once it happens every day multiple times a day. becomes very frustrating ive tried every troubleshoot step and nothing seems to resolve the issue. :(

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Hi Tiff, Thank you for purchasing the Samsung TU7000 and for your review. We appreciate your feedback regarding the Internet connectivity issues you are experiencing with your TV. A firmware update (ver. 1420.0 released 2/19/21) is available which may help improve your connection. Using your TV's remote, navigate to Settings, and select Support. Select Software Update, and then select Update Now. New updates will be downloaded and installed on your TV. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, the TV will restart automatically. You may also want to enable automatic updates for future convenience. Select Settings > Support > Software Update, then select Auto Update. Should your problem persist, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app 2) Manuals & Software 3) Warranty Info 4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. We look forward to hearing from you. ~ Samsung Specialist

Mar 25, 2022
Reviewer name: Artzler
5 out of 5 stars
5 out of 5 stars review

Great tv, crystal clear and great sound quality

My mom bought 4 returned tvs a month or so ago, this one happened to be with the bunch. It does have a damaged screen BUT that's why it was returned so we got it for a much lower cost. The screen is progressively getting worse but I hope it lasts at least a year or two before I may just invest in a brand new one. Love the tv, the family tv we have is 10 years old, still works like a charm but changing the input to play on my playstation was mind breaking, this one however automatically does that with ease. Watching YouTube and Netflix is also really enjoyable as well. Hopefully this tv lasts as long as it can for me (once again because the screen was damaged hence a return resell at an auction and was not Samsung's fault but was the previous owners fault) I'll be sure to try and save so I can get another one as I just love this tv very much, even if it's a bit damaged. Performance is still very outstanding. (It's also the reason I even play on my playstation, my old tv is really small and far away so not so enjoyable)

Review from Samsung Canada
Helpful?6KHJPPFCOCQU13901857028
reply from Operations

Hi Artzler, thanks so much for your kind words! We sincerely appreciate your feedback and will share this with our team. We hope you enjoy many years of great entertainment with your Samsung TV! 

Jan 7, 2023
Reviewer name: JArongaus
5 out of 5 stars
5 out of 5 stars review

Great features and crystal clear image !!!

Great image and features and good sound, specially if interfacing it optically with a home stereo. It takes a while to fully know all the features and get used to them, since it is a more advanced system compared to the older sets bought 12 years ago. The ability to cast from a cell phone is a great feature and get the information directly from the web.

Review from Samsung Canada
Helpful?6KHJPPFCOCQU13901857028
Jun 15, 2022
Reviewer name: debzski
4 out of 5 stars
4 out of 5 stars review

Our New Living Room TV

[This review was collected as part of a promotion.] This is our living room TV. We watch movies and love the steaming capabilities of the TV. The only downside to this TV is that it only has 2 HDMI ports. Makes it hard to connect stereo, DVD player and any streaming device like Fire TV.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 22, 2020
Reviewer name: Mrsddyg
4 out of 5 stars
4 out of 5 stars review

Excellent television but....

[This review was collected as part of a promotion.] I have always been enamored with Samsung televisions. Samsung is the only brand of television in my house. I have one in each bedroom, the kitchen, family room and one in my outdoor living area. The picture quality is unequaled in my opinion. I'm delighted with the functionality of the remote control the ease of use between applications. The SmartThings app is helpful as well. My only complaint which is minor and not a dealbreaker is the apps will occasionally freeze up. The remedy for this has been to remove the power source and reboot the set. I'm a Samsung fan for life!

Review from Samsung US
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Oct 20, 2020
Reviewer name: TheGayZacharey
4 out of 5 stars
4 out of 5 stars review

NEAR PERFECTION

[This review was collected as part of a promotion.] Upon familiarizing myself with the TV and the features which are available to this model, I have to say that I am very impressed. Not only is the TV cheaper than I anticipated, but it has a huge plus over Streaming Devices... HBO Max! I can finally access the full library, without side loading the application. The only feature that I wish was available, is the built in assistant apps. (Bixby, Alexa, And/Or Google Assistant). You still can use them, however it is accessed by syncing the TV with your personal assistant device. Over all, this is a great buy, and one that I will get more than my moneys worth out of, for many years to come!

Review from Samsung US
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Sep 15, 2020
Reviewer name: Sportsindallas
5 out of 5 stars
5 out of 5 stars review

Phenomenal picture and easy to set up

[This review was collected as part of a promotion.] The picture clarity and sound quality are top notch for the class. The apps are customizable so your most frequented are easy to access. Initial set up is simple and well explained to sync to your phone and other Samsung products.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028