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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
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Sep 30, 2021
Dochunt13
5 out of 5 stars review

I love my samsungs

[This review was collected as part of a promotion.] I love all three of my Samsung TVs my 70-in oh, my 60 in, and my 55in. I have an Xbox series X hooked to two of them and an Xbox One X hook to the Third. They are all so amazing I will always and forever own Samsung televisions Samsung phones Samsung tablet Samsung everything thanks for making such an amazing product and such an amazing prices.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 15, 2020
JALEE
3 out of 5 stars review

Great Picture but poor streaming

[This review was collected as part of a promotion.] The picture is very nice once you get everything dialed in. It does take a while to set the 4K picture automatically. The biggest point of frustration is using streamimg services with this (dumb) smart TV. It keeps loosing connection to AT&T live and others. I have a very strong internet connection, so this makes no since. I am also using a Orbit mesh server that is in the same room.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

JALEE: Thank you for purchasing the Samsung TU7000 TV. I am very sorry you are experiencing connection issues with your TU7000 TV. Please be sure you have the latest firmware which can be found at: https://www.samsung.com/us/support/owners/product/crystal-uhd-tvs-tu7000-2020 Instructions for how to update firmware are detailed here: samsung.com/us/support/answer/ANS00062224/ Should your problem persist, please contact Samsung Customer Support: 1-800-SAMSUNG (8AM -12AM EST, 7 days a week) On the Samsung website and click on the SUPPORT link in the upper right corner for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Oct 21, 2020
Hawktendy
5 out of 5 stars review

This product is great for gaming!

[This review was collected as part of a promotion.] This product has been amazing so far. The automatic game mode, and the crystal clear picture compliment video games really well. The difference between a 1080p tv and this product is a game changer.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 27, 2022
AJJara
5 out of 5 stars review

Samsung is the way to go!

[This review was collected as part of a promotion.] Samsung's always made their products screens bring pictures to life, my 65" Samsung Smart TV is no different with its 4k picture capabilities and colors that will light up the room. We use our TV to watch movies' and shows all the way to playing video games late at night, with its beautiful quality we can watch or play whatever we want. Although the picture quality is almost unbeatable to other brands, what really stood out the most to me was just how many apps could be downloaded and used through the TV's pre built in Smart System. With previous brands certain apps such as Spotify weren't available to download, which made listening to music quite an inconvenience. Immediately after I listened to Spotify on the Samsung I knew Id be sticking with them for the sound quality too. All in all, in my opinion although Samsung's prices may be a bit steeper, the quality is well worth it and very noticeable compared to other brands. The Picture, Audio, and overall quality of the TV is what would influence me to buy another TV from Samsung in the future.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 26, 2022
Perfectfamilytv
4 out of 5 stars review

Perfect size television

[This review was collected as part of a promotion.] I just bought a colonial house and was not sure what size to buy l shape look bing room. Same so many Samsung and fell in love with the 58 inch crystal HUD. It's perfect for my two children and I. Thank you

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 16, 2020
Mike
5 out of 5 stars review

Great tv

[This review was collected as part of a promotion.] The picture quality is excellent the speakers are very loud and the bass is good better sound then any other tv. This tv is worth way more than the current price for the spec that it has great value for your buck You won't lose

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jun 17, 2022
theoldman
5 out of 5 stars review

i really like how clear and sharp the picture is,

[This review was collected as part of a promotion.] I really didnt get into what I can do with tv, but from the directions, I think It will be a while till I get that far, but I am surely going to try. Just what Im doing now with the streaming and the live tv, Its really great

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
May 2, 2021
Tiff
2 out of 5 stars review

Not very happy

when having such high expectations for samsung i am not very happy with my most recent purchase of my 65” samsung smart tv. every time i turn my tv off for a few hours it kicks my internet connection, i attempt to connect it again & it still does not work forcing me to have to reset network settings completely and making me enter in my long password. this doesnt only happen once it happens every day multiple times a day. becomes very frustrating ive tried every troubleshoot step and nothing seems to resolve the issue. :(

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Hi Tiff, Thank you for purchasing the Samsung TU7000 and for your review. We appreciate your feedback regarding the Internet connectivity issues you are experiencing with your TV. A firmware update (ver. 1420.0 released 2/19/21) is available which may help improve your connection. Using your TV's remote, navigate to Settings, and select Support. Select Software Update, and then select Update Now. New updates will be downloaded and installed on your TV. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, the TV will restart automatically. You may also want to enable automatic updates for future convenience. Select Settings > Support > Software Update, then select Auto Update. Should your problem persist, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app 2) Manuals & Software 3) Warranty Info 4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. We look forward to hearing from you. ~ Samsung Specialist

Sep 7, 2021
69Cpupe
5 out of 5 stars review

JUST WOW!

[This review was collected as part of a promotion.] Such an amazing TV. I've always been a huge fan of Samsung Electronics but this one sealed the deal. The picture and sounds are incredible. Samsung 50" TU7000B Crystal UHD 4K Smart TV (2020) is the best TV for your money.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Apr 10, 2021
BestTv20
4 out of 5 stars review

This product allows me to do so much on it.

[This review was collected as part of a promotion.] This product allows me to go on the internet. Has options to download apps and watch TV off the internet. Easy functions. Allows me to change from cinema picture to regular throughout watching. It is an overall great product.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028