Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA forGreat picture but no sleep button
the picture in the tv is amazing and the sound is pretty good. the only compaint is that on mynokd samsung tv there was a “sleep” button to turn the sleep timer on that inused a ton. now you have to go theough the settings menu to set it and you have to donitbwveyday. it is not easy to navigate and it is enough of a hassle i thought about returning it. if you sont use the sleep button then it is a great choice.
Great Picture!
[This review was collected as part of a promotion.] This 58" Class TU7000 Crystal UHD 4K Smart TV has a very sharp picture, and also has a really good looking understated design. The audio is what is expected from TV speakers. It really has tons of smart features and easy to use interface. Set up was easy, could use a couple more HDMI slots (but I fixed that by purchasing an HDMI switch box). The colors are true to life and picture can be tweaked to your personal preference. All and all, a very good HD TV and would recommend it to all.
LOVE THIS TV!!!!!
we purchased this a little weary based on a handful of reviews, we decided to go for it seeming there are many more 5 star reviews than anything with such a great price?! we were able to finance through afterpay which made it way affordable ! we have had it for a few weeks and we love it! the remote is slim & small, navigating is so easy and when it comes to downloads, forget about waiting forever!!! i even downloaded the app on my phone and am able to access everything the remote can! we use our hotspot to stream youtube, pandora, netflix and more!! also have an antenna connected and this tv picked up way more channels than the other ones we have had! kudos to samsung for another excellent product! you will not be disappointed!
EXELLENT TV
[This review was collected as part of a promotion.] this is the most awesome tv i have ever buy , its have a great resolution for gaming or to sit and watch netflix ,its so clear almost like if you were inside the tv . I love this tv i bought it for my livingroom and now im getting a second one for my room .
Bad experience
bought this tv on july 03, 2020. was fine for first few days but now the screen is blinking automatically when i played the video. either i have to stop that video and play other video or i have to power off tv for 5 mins. its so irritating now and decided to return.
BIBASH: Thank you for sharing your review of the Samsung TU7000 TV. I am very sorry that issues with your TV have caused you to return it. I completely understand your disappointment. Again, my sincerest apologies. We hope to regain you as a customer in the future. Should you ever decide to give Samsung TVs another try and have questions or need assistance with settings, setup, or features, please know we are always here to help. Samsung TV Support is available at 1-800-SAMSUNG (8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options Again, thank you for taking the time to share your thoughts on this product. Your feedback helps us continuously deliver best-in-class products and service. ~ Samsung Solutions
Beautiful picture and easy setup
[This review was collected as part of a promotion.] I have only owned Samsung TV's in the past ranging from 40-55” and this one is definitely the best one I have ever owned. Picture quality is great. It did flicker a little at first but just a quick google and change of settings and it was crystal clear. Would recommend to anyone!
Great TV at a great price
[This review was collected as part of a promotion.] Love my Samsung Smart TV for streaming my favorite shows, movies & music. The picture quality is beautiful. Easy to use/setup & also to use Smart View with my Samsung smartphone. Highly recommend this TV.
Good TV, hobbled by constant Wifi disconnects
tv is good, although i am seriously considering returning this 3-month old tv because the wifi connection is constantly dropping now. it was working fine, but now i'm noticing it can't connect after i turn the tv off for the night. the next morning it sees the wifi but isn't able to connect. searching online comes up with many people having this same issue, with no fix by samsung thus far. i would seriously consider if the need for a samsung tv is worth this hassle. it isn't 1995 anymore; fix the problem!
Daniel: Thank you for purchasing the TU7000 TV and for your review. I am very sorry that you are experiencing Wi-Fi connection issues. You may want to go through these steps to check your network connection: 1) Check the distance between the TV and your modem or access point. The distance should not exceed 50 ft. (15.2 m). 2) Minimize interference by not using or turning off wireless devices. Also, verify that there are no obstacles between the TV and the modem or access point. (WiFi strength can be decreased by appliances, cordless phones, stone walls/fireplaces, etc.) 3) Perform a network test to check if there is a network problem. Press the Home button on your remote. Navigate to Settings >Support> Device Care> Self Diagnosis> Smart Hub Connection Test 4) Please be sure you have the latest firmware update which enhances network connectivity. Version 1301.5 is now available on the Samsung website Support page for your TU7000 model. You may want to enable automatic updates for convenience. Select Settings > Support > Software Update, then select Auto Update. If you need further assistance or have any questions, please contact Samsung Customer Support. 1) Phone: 1-800-SAMSUNG, Available 8AM -12AM EST (7 Days a Week) 2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support 3) Facebook Messenger: https://www.facebook.com/samsungsupport 4) Twitter: https://twitter.com/SamsungSupport 5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Solutions
Awesome Picture, Even Better Price
[This review was collected as part of a promotion.] We stream the majority of our content on this tv and we're always impressed with the vivid images and fantastic range of colors. This tv has excellent sound even without a sound bar and is easily connected to other devices that we cast content to the tv with. I wish the web browser was easier to navigate. The input is slow and clunky. I guess I need a Bluetooth keyboard. I really don't need this but would improve the system.
Glitching
the picture on the tv is great and i love all the features that are included. i have onky had my tv for 3 weeks and i have had glitches where i cant open any other apps expect for netflix. the screen goin dark for no reason when trying to open an app. i cant dowload any of the games on here. i dont think all of the tha are like this maybe i just got a defective tv.
Kmoney22: Thank you for choosing the TU7000 Smart 4K TV and taking the time to share your experience. I am very sorry to hear that your apps are not working properly. Please check your network connection. When the network speed is slow, the app may not work, or its image quality may be poor. If your apps are freezing, not loading, or crashing, you can try cold booting your TV by holding down the power button on your remote for 5+ sec until the TV turns off and on again, deleting and downloading the apps again, and completing full reset of Smart Hub to correct the issue. Please also check that your TV is running the latest firmware version. If you need further assistance, please know that Samsung Customer Support is here to help. 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions