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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,721)
  2. 4 stars18% (1,970)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (472)
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Showing 1,111-1,120 of 10,259 reviews
Jul 28, 2022
Reviewer name: Onesweetchick
5 out of 5 stars
5 out of 5 stars review

Best TV Made!

[This review was collected as part of a promotion.] I purchased a 65 inch Samsung tv for my bedroom. I could watch tv anywhere else due to picture quality. I ended up purchasing 3 more of the same tv to have in the living areas of my home. The picture it pristine! There so many settings you can use for your own custom experience. Their customer support is amazing! I own all Samsung appliances. I love them! Should check out their new front load washer and dryer! Newest front load model! The highest tech washer and dryer ever made!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jan 8, 2021
Reviewer name: Mark Deacon
5 out of 5 stars
5 out of 5 stars review

It works

we have 2 samsung tv's and to be blunt a couple of competitors products over the years always failed and gave problems. this is the first foray into a samsung tv and i love the experience thanks. this is the baby the other is near 2x the size. only one gripe is samsung needs a quick online video showing how to use samsung tv controls like changing sound etc. for real perfection.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 6, 2020
Reviewer name: TVWoman
1 out of 5 stars
1 out of 5 stars review

Worst TV I've ever owned

[This review was collected as part of a promotion.] I am now on tv #3 of this model. First one arrived damaged, so not counting that one. Picked up the second one and I had it for a month before the screen just went black. Exchanged it for the set I have now and the picture quality is terrible. Changed the cable box (as I was instructed) and it is no better. Very disappointed as the model I had right before this one was AMAZING, but I wanted a smart tv. So now my daughter has a beautiful tv (our old one!) and we are watching a terrible picture.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

TVWoman: Thank you for purchasing the Samsung TU7000 4K Smart TV and for your review. There are several image settings you can adjust to your liking such as Picture Mode and Expert Settings. Choose a Picture Mode by going to Settings > Picture > Picture Mode and choose from Dynamic, Standard, Natural, Movie, or Filmmaker Mode. You can further adjust your sharpness, brightness, contrast, color, and more by going to Settings > Picture > Expert Settings Should you need further assistance with settings, features, or functions, please contact Samsung Customer Support. 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Sep 16, 2020
Reviewer name: Justme
4 out of 5 stars
4 out of 5 stars review

Amazing picture quality

[This review was collected as part of a promotion.] This is the first 4K TV I've ever owned, or really ever seen, for that matter. Pros: The picture quality is amazing. It makes older movies a completely new experience. Mind blown. I can't imagine what 8K looks like, or why anyone would ever want anything better than 4K, after seeing this picture quality. It has lots of features, too. Easy to pair to a keyboard and mouse. The internet browser is even pretty good, actually. There are plenty of connections, for the average person. The sound isn't what you'd expect to come out of a hifi stereo. No TV will. However, as far as modern TVs go, the sound is as good or better than expected. It pairs nicely with my Samsung phone, too. Oh, did I mention how amazing the picture quality is?!?!? Cons: I've read this complaint several times, while I was researching to buy it. It was really the only recurring complaint I read. But, I decided to take a chance. How bad could it be... Well, it's real. The navigation through any menu is painful. It constantly pauses, causing you to overshoot your selection by repetitively trying to press a button to get it to do something. Then it will "catch up" with all your presses. Just so you can do it all over again to go back. Sometimes, it pauses for 10 seconds or more. But not usually but 0.5-1 second pauses (which is bad enough). Hopefully, they'll come out with a firmware update to fix this. I still don't regret buying it though. The price was in my range, for such a quality TV.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 20, 2020
Reviewer name: JamesC
5 out of 5 stars
5 out of 5 stars review

Excellent sound and picture quality

[This review was collected as part of a promotion.] Samsung has done a wonderful job making it simple and painless to switch apps and even sources. I especially enjoy being able to use the Samsung remote to control my gaming console. The picture quality is excellent, colors are sharp and crispy. The tv sound is also great

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 25, 2022
Reviewer name: CordCutStreamer
5 out of 5 stars
5 out of 5 stars review

All around great TV

[This review was collected as part of a promotion.] Use my TV for streaming shows and sports. The wireless connection is great, and I love the ability to customize my apps on my home panel. The picture quality is exactly what I was looking for at the price point I paid. Very happy with the purchase!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 16, 2021
Reviewer name: Deizalmon
5 out of 5 stars
5 out of 5 stars review

TU7000

[This review was collected as part of a promotion.] Love It!! Easy installation crisp picture several options to toy around with the controls Overall at this point Overwhelmed with the weight and quality having no regrets picking out this t.v. brand. Im a Samsung member and with every enriched moment of entertainment I'm thrilled to come home for my Samsung 60" T.V.

Review from Samsung US
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Sep 16, 2020
Reviewer name: LV24
5 out of 5 stars
5 out of 5 stars review

Awesome TV

[This review was collected as part of a promotion.] Great tv for the value. I ordered this tv online and was able to pick it up curb side 30 minutes later. The set up was a breeze and the picture is absolutely incredible. Seriously considering purchasing a larger one for my theater room. Great value!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jan 6, 2023
Reviewer name: MrJoe
5 out of 5 stars
5 out of 5 stars review

No problems or issues

i wanted a large tv as my eyesight has gotten fuzzy over the years. the price and the brand were my deciding factors. hanging the tv on the wall opened a ton of space in my living room compared to my old entertainment stand. the picture and sound quality are nice. i use the fiber optic audio with my home stereo system and enjoy theater quality veiwing. samsung made a great product and i am happy to have gotten it.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 18, 2021
Reviewer name: Anonymous
4 out of 5 stars
4 out of 5 stars review

Awesome features with on draw back.

[This review was collected as part of a promotion.] I love the quality of sound and display. Dynamic settings as well as the feel and look at your in home app settings on your TV. MY only thing that I believe it needs to get fixed in a new software update, when I'm playing my ps5 the contrast is kinda of weird; sometime the whites look blown out and areas in the dark are too dark. I had to tweak the settings to fix it, it wasn't easy though.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028