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Customer reviews for De'Longhi Magnifica XS Fully Automatic Espresso and Cappuccino Machine for
De'Longhi Magnifica XS Fully Automatic Espresso and Cappuccino Machine
4.4 out of 5 stars
stars138 ratings84 reviews
  1. 5 stars75% (104)
  2. 4 stars9% (13)
  3. 3 stars4% (5)
  4. 2 stars2% (3)
  5. 1 star9% (13)

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Showing 1-10 of 84 reviews
Jan 11, 2023
Brandi Pratt
5 out of 5 stars review

Verified Purchase

Automation is the FUTURE and this is AMAZING!

Automation is the FUTURE and this is AMAZING! I cant believe how good the expressos taste and how fast it comes out! Everything is done with the click of a button and maitnence is so seamless and easy! You just pull out the water on the right side to refill and lift up the top to refill with coffee. Also it makes these really cute expresso pattys that I use to wash my hands. The steamer works great and also really fast and also HOTT water instantly for Tea too! This machine can do it all baby!

Helpful?30MJYN0IRHQM13900857154
May 1, 2022
Shelley
5 out of 5 stars review

Verified Purchase

Magnifica XS - Perfection

This coffee maker is perfection. After many years of service, our last DeLonghi gave up the ship and it was a sad day indeed. We purchased this Magnifica XS and really like this one even better. Puts out a great cup of espresso with the push of a button. I would by it again in a heartbeat.

Review from De'Longhi
Helpful?30MJYN0IRHQM13900857154
Nov 6, 2023
Anonymous
5 out of 5 stars review

Verified Purchase

Excellent Buy on sale

Great machine. I have an older model of a similar maker. Some tweaking is involved to get the right brew. You have to have the coffee grinding when you changed the dial for coffee grinder. Had to call delonghi. Now I have the temperature right and enjoy my morning coffee just right. I was disappointed at 1st. You must tweak the machine. It's just the normal thing to do to get it right

Helpful?30MJYN0IRHQM13900857154
Oct 5, 2023
David
5 out of 5 stars review

Verified Purchase

Good machine competing with others twice the price

Makes excellent expressos, lattes and regular coffee with a touch of a button. Milk frothing is on the weak side. I heat milk in the microwave instead. Easier, quicker with less mess using a handheld frother instead. If you make 10-16 expressos a day. Expect to clean the grinds holder and refill the water reservoir daily. It comes with a water filter for those with just tap water. All in all it competes with machines twice its price. Making perfect tasting expresso or lattes or single serve regular “long” coffee. With whole beans or individual servings of ground using a dial for strength. I prefer very strong. Get high quality beans such as Dark French Roast and you will scoff at coffee from Starbucks. I’ve only had it a couple weeks. Let’s see how long it lasts. I wish I would of bought the extended warranty just in case. It self cleans before each use and 3 hours later before going into standby. You can adjust the standby time to your preference. BTW most people are not aware that Dark Roast has less caffeine than lighter roasts. The longer the roast the less caffeine but deeper richer flavor. For more insight search the model on YouTube.

Helpful?30MJYN0IRHQM13900857154
Mar 6, 2022
Cheryl
5 out of 5 stars review

Verified Purchase

Love my new coffee maker

I used to be a one cup of coffee a day girl but I love this coffee maker so much that I have at least 2 cups in the morning and a vanilla latte or mocha in the afternoon. No more Starbucks for me - I can make it all at home now.

Review from De'Longhi
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Oct 4, 2022
Joey
4 out of 5 stars review

Verified Purchase

I like it… I still wish I had my old DeLonghi Magn

I had a DeLonghi Magnifica that I used from 2009 and it finally died in 2022. Got Magnifica XS to replace. Smaller footprint, pretty. Maybe it just takes time to get used to something new. It makes good foam. I'm not 100% sure I will keep it. Doesn't hold as many beans, cup warmer doesn't seem to get warm at all, seems like the espresso shots are pretty short and not as strong even with the dial turned all the way up. Doesn't hold as much water. Don't get me wrong, I like the machine but I just liked my old machine better.

Review from De'Longhi
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Nov 13, 2023
Coffee drinker
4 out of 5 stars review

Verified Purchase

Steamer didn’t steam

Love this coffee maker, makes great cafe style coffee, easy to use, but the steamer doesn’t steam it spews out very hot water. Might be the spout, because the water is scolding hot just not steaming. Other than that it’s great.

Helpful?30MJYN0IRHQM13900857154
Oct 2, 2023
Trish
2 out of 5 stars review

Verified Purchase

Lots of maintenance

While this machines makes a good espresso, it is a lot of maintenance. Bean and water storage is very small so it’s a constant refill of each. The storage for ground beans also indicates full and it’s not, thus having to empty it way too often. For the price, I’m not super thrilled with this machine.

Helpful?30MJYN0IRHQM13900857154
reply from DeLonghi Customer Care

Hello Trish,Thank you for leaving your review. We appreciate you bringing this matter to our attention as it helps us improve our products and services. We take every concern into consideration when designing our units and we will be sure to notate your observations for future reference. Thank you.

Dec 27, 2022
Hans
1 out of 5 stars review

Verified Purchase

Don't buy it!

The machine worked fine for a few cups of coffee; then nothing but trouble. The coffee comes out way too slow, drip, drip, drip, even with a grind setting of 7. Constantly showing blinking 'error' lights, wasting coffee beans in order to reset the machine.

Helpful?30MJYN0IRHQM13900857154
reply from Supplier Response

&#34;Hello Hans,<br />We are sorry to hear you are experiencing difficulties with your Espresso maker and to learn it is not functioning properly is disappointing. Please contact one of our coffee specialists, We understand this has not been a positive experience and we can rectify this quickly. We are available M-F between 9am and 6pm at 800 322 3848. We look forward to hearing from you soon.<br />Thank you&#34;

Jun 21, 2023
Ashley
1 out of 5 stars review

Verified Purchase

Defective Machine

We bought this and loved it for about two weeks. An error light came on and tech support was helpful, but it was a defective machine. So I returned it to Sams Club since I had only had it under a month. It was super convenient, made a great espresso. I honestly miss it! But, I am not going to buy this exact same model again. Customer support was awesome and did a FaceTime video with me, so I am not disappointed with their customer service. I am lucky that I realized the defective machine with in the return window.

Helpful?30MJYN0IRHQM13900857154
reply from DeLonghi Customer Care

Hello Ashley,Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.Thank you.