Hi Roger,Thank you for your feedback. All comments from our customers are important to us, and we are sorry to hear that you had such a frustrating experience with your order. We thank you for bringing this matter to our attention as it helps us improve our products and services.Thank you.

Hello, Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference. Thank you.

Hello Al,<br /><br />Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. We would appreciate the opportunity to speak with you and assist you in correcting this issue. Please contact us Monday through Friday between 9 a.m. and 8 p.m. at 1-800-322-3848.<br /><br />Thank you.