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Customer reviews for De'Longhi Magnifica XS Fully Automatic Espresso and Cappuccino Machine for
De'Longhi Magnifica XS Fully Automatic Espresso and Cappuccino Machine
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4.4 out of 5 stars
stars138 ratings84 reviews
  1. 5 stars75% (104)
  2. 4 stars9% (13)
  3. 3 stars4% (5)
  4. 2 stars2% (3)
  5. 1 star9% (13)

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Showing 71-80 of 84 reviews
Jan 1, 2024
dkkelder
5 out of 5 stars review

Verified Purchase

Good

Easy to set up and use.

Helpful?30MJYN0IRHQM13900857154
Jan 18, 2023
Tim
5 out of 5 stars review

Slow drip fixed!

Our machine worked amazing for 3 weeks and then drip, drip, drip. Tech support solutions did not help so we were going to return it. I saw the review from Hans on 12/27. I checked the infuser and sure enough, there were 2 filters stacked together. I removed the extra and now the machine is working perfectly again!

Helpful?30MJYN0IRHQM13900857154
Nov 7, 2023
Eri
5 out of 5 stars review

Verified Purchase

Excellent

Easy to use, delicious coffee.

Helpful?30MJYN0IRHQM13900857154
Dec 27, 2023
Roger
1 out of 5 stars review

Verified Purchase

No coffee

Look at order date, shipping ,etc Self explanatory

Helpful?30MJYN0IRHQM13900857154
reply from DeLonghi Customer Care

Hi Roger,Thank you for your feedback. All comments from our customers are important to us, and we are sorry to hear that you had such a frustrating experience with your order. We thank you for bringing this matter to our attention as it helps us improve our products and services.Thank you.

Dec 13, 2023
Rose0979
1 out of 5 stars review

Great machine --- when it works!

We have owned the machine for less than two years and it has been in for repairs twice while under warranty. This last time we were told there is nothing they could do! Waiting to hear back if Delonghi will refund or supply a new machine. :(

Review from De'Longhi
Helpful?30MJYN0IRHQM13900857154
reply from DeLonghi Customer Care

Hello, Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference. Thank you.

Mar 31, 2020
Jeffrey
5 out of 5 stars review

Great coffee, finicky steps

Makes great coffee and great espresso. It is a bit finicky in terms of the order of operations. I don't like how the water at the heat up and rinse phases are supposed to go into the tray. I just put a mug under the spout to catch this water instead. Descaler isn't too expensive.

Review from walmart.com
Helpful?30MJYN0IRHQM13900857154
Dec 15, 2022
Rosey
5 out of 5 stars review

Great espresso

We've had this Magnifica for 3 weeks and are very pleased. Makes great espresso as strong as you like and I like it strong! I steam my half and half and you can make it as hot and frothy as you like. I was tired of going to that coffee shop that charges a fortune and is very inconsistent. I make the perfect drink without leaving the house.

Helpful?30MJYN0IRHQM13900857154
Jan 5, 2020
RolloTomassi
5 out of 5 stars review

All We Could Ask For

My wife and I love this machine. Makes perfect Espresso and Cappuccino perfectly every time. The machine is fully adjustable especially for the temperature which the preset hotness never seems really hot enough. No problem! Simple adjustment makes it hotter. This unit replaces an older DeLongi Magnifica Espresso machine. This new unit is vastly superior to the older one. The Walmart price was excellent, by far the best price we found and the free shipping option to our local store save us some extra bucks. The in store pickup was so simple with the new locker system they've recently installed. In and out in less than 3 minutes! Wow!!

Review from walmart.com
Helpful?30MJYN0IRHQM13900857154
May 27, 2023
al
1 out of 5 stars review

Verified Purchase

not good

not goog

Helpful?30MJYN0IRHQM13900857154
reply from DeLonghi Customer Care

Hello Al,<br /><br />Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. We would appreciate the opportunity to speak with you and assist you in correcting this issue. Please contact us Monday through Friday between 9 a.m. and 8 p.m. at 1-800-322-3848.<br /><br />Thank you.

Nov 6, 2020
Alex
3 out of 5 stars review

very true, grinder operation

I have to push to beans under the cone on top of the grinder every time I make a cup of coffee. I have had the machine for one and one-half years now.

Review from walmart.com
Helpful?30MJYN0IRHQM13900857154
reply from DeLonghi Customer Care

Hello,<br /><br />Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.<br /><br />Thank you.