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Customer reviews for Brother Wireless Digital Color All-in-One Laser Printer, MFC-L3765CDW for
Brother Wireless Digital Color All-in-One Laser Printer, MFC-L3765CDW
4.2 out of 5 stars
stars
109 ratings101 reviews
  1. 5 stars59% (64)
  2. 4 stars18% (20)
  3. 3 stars11% (12)
  4. 2 stars4% (4)
  5. 1 star8% (9)
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Showing 11-20 of 101 reviews
Apr 13, 2026
Reviewer name: Bearpecs
1 out of 5 stars
1 out of 5 stars review

Terrible

This printer stinks. Manual feed virtually never works. Whether I put the paper firmly into the feed slot or gently, it gives a "Jam Manual Feed" message and will not take the paper. It will often ignore my print settings which specify "Tray 1" and insist that it print from the Manual Feed. The print quality is atrocious. I often need to print something several times in order to get a clean copy that does not have "ghostly" printing over the actual document. There is generally no helpful information online (on the Brother website or otherwise) to address these problems. It is extremely frustrating to work with this horror. And it is very upsetting to have spent so much money for something that works so poorly.

Review from brother-usa.com
Helpful?3LRAYZDEQQG813900112109
reply from Brother

I am sorry for the difficulties you have faced with the Brother MFCL3765CDW unit. Here are some steps that should help, https://help.brother-usa.com/app/answers/detail/a_id/185014 Please contact our support team at: https://www.brother-usa.com/contact-us

Apr 28, 2026
Reviewer name: Somber Moose
5 out of 5 stars
5 out of 5 stars review

A New Generation of Excellence and Reliability

We purchased this printer to replace two other Brother laser printers, but not because they had failed; both were still going strong after a number of years. We had a monochrome all-in-one, and a color printer. We were in need of some desk space, and so we sold the older printers to two very happy used-printer buyers, and purchased the 3765. The new printer gives us everything we wanted: excellent quality color prints, and the convenience of the all-in-one. Thus far, the printer has operated flawlessly. We trust that the legendary Brother "bullet proof" operation will continue for a good many years, following in the footsteps of this printer's predecessors. We don't worry about this printer; we rely on it without worrying about it letting us down.

Review from brother-usa.com
Helpful?3LRAYZDEQQG813900112109
Oct 6, 2024
Reviewer name: Jimmyprints
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Easy

Easy setup, low maintenance, just works

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Sep 27, 2024
Reviewer name: Bill
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Something is wrong.

I have paper Jams every day. I what to send it back.

Helpful?3LRAYZDEQQG813900112109
reply from Brother

Thanks for taking the time to review your experience with the Brother MFCL3765CDW. We appreciate your feedback. I’m sorry to hear that you are having jamming issues with the Brother MFCL3765CDW. I sincerely apologize for any inconvenience this issue may have caused you. We’d like an opportunity to help. Please contact us directly at: https://www.brother-usa.com/support/MFCL3765CDW

Apr 9, 2026
Reviewer name: Michael Austin
5 out of 5 stars
5 out of 5 stars review

Brother printers are better than HP, Canon or Dell

In my opinion Brother printers are better than HP, Canon, or Dell. They are trouble free and built to last a long time. I highly recommend Brother MFCL3765CDW and any product they sell. They have a great reputation for making reliable products.

Review from brother-usa.com
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Mar 19, 2026
Reviewer name: Tom P
5 out of 5 stars
5 out of 5 stars review

Best home office decision I could make.

Less expensive than the inkjet printer I replaced it with. Sharp, crisp printouts, so much better. Setup was simple and easy. I always thought laser printers were too expensive, found that is NOT the case.

Review from brother-usa.com
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Apr 9, 2026
Reviewer name: Hiflts
3 out of 5 stars
3 out of 5 stars review

not as good as my old 8910 printer.

Numerous problems with losing connectiion to my computer. Constantly getting popups that something is not connected. Will not print on both sides. Some color issues printing loses some of the color.

Review from brother-usa.com
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reply from Brother Customer Service

We are sorry to hear you are having issues with your Brother MFC-L3765CDW Digital Color All-in -One Printer. We’d like to help. Please contact Brother Customer Service using the link below: https://www.brother-usa.com/support

Apr 21, 2026
Reviewer name: rosariolaw
4 out of 5 stars
4 out of 5 stars review

One of the best home printers and office grade

One of the best printers for home I have ever owned. Near office grade quality. However, can't access the Refresh subscription feature. The toner cartridges are fairly pricy.

Review from brother-usa.com
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Mar 22, 2026
Reviewer name: Robert C
5 out of 5 stars
5 out of 5 stars review

Brother makes printers that last

So far so good. The setup was easy and the print quality is good. I am sold on Brother after my last Brother MFC b/w laser printer lasted for nearly 21 years before the control panel went out. Impressive!

Review from brother-usa.com
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Apr 14, 2026
Reviewer name: OpusJeff
2 out of 5 stars
2 out of 5 stars review

Needs further R&D

Needs furthur development. 1. Manual feed irregular and clunky 2. Lower resolution then previous Brother color laser 3. Can't reset toner carts any longer. :-( I always reset and ran until prints show color shift... weeks later!!!

Review from brother-usa.com
Helpful?3LRAYZDEQQG813900112109
reply from Brother Customer Service

Thank you for your feedback; we appreciate you sharing your concerns. We regret to hear about the manual feed issues, lower print resolution, and the toner reset limitations compared to your previous Brother model. We would like to assist further with this. Please contact Brother Customer Service directly at: https://www.brother-usa.com/support