Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Brother Wireless Digital Color All-in-One Laser Printer, MFC-L3765CDW for
Brother Wireless Digital Color All-in-One Laser Printer, MFC-L3765CDW
4.1 out of 5 stars
stars
108 ratings100 reviews
  1. 5 stars58% (63)
  2. 4 stars19% (20)
  3. 3 stars11% (12)
  4. 2 stars4% (4)
  5. 1 star8% (9)
Sort by |
Showing 31-40 of 100 reviews
Oct 19, 2025
Reviewer name: RobertAKARobin
4 out of 5 stars
4 out of 5 stars review

Almost great, but annoying scanner flaw

I'm happy with almost everything about this printer except that when scanning it cuts a few millimeters off the sides. I'm taking a star off because of the hours I spent trying to figure this out. I ended up glueing a little 10mm x 10mm grid to all 4 corners of a piece of letter paper, and found that using Brother's iPrint&Scan application to scan produces an image that is 2479x3230 and cuts 3mm off the top and left sides and 4mm off the bottom and right sides, whereas using Mac's Preview application to scan produces an image that is 2544x3303 and cuts 2mm off of only the right side. So I will stop using Brother's application. As for that 2mm, I wonder if it's a manufacturing defect where they just misaligned the scanner and the glass bed. If so Brother's QA is disappointing. 2mm probably doesn't make a difference for scanning documents, but it sure does for scanning images. Also I wish the document feeder for the printer had a little folding extension to keep the paper straight. Really surprised it doesn't, since the scanner feeder and the printer output both have folding extensions.

Review from brother-usa.com
Helpful?3LRAYZDEQQG813900112109
Mar 22, 2026
Reviewer name: Benjamin
3 out of 5 stars
3 out of 5 stars review

Good Company, OK device

Works ok. Easy setup using Windows11. Not as good as the Brother all in one that it replaced. Does not do 2 sided scanning. Display screen is small.

Review from brother-usa.com
Helpful?3LRAYZDEQQG813900112109
reply from Brother Customer Service

Thank you for your valuable feedback. Brother genuinely appreciates your insights and will thoughtfully consider them moving forward.

Mar 17, 2026
Reviewer name: Ed Z
3 out of 5 stars
3 out of 5 stars review

ARM drivers

Didn't realize the native drivers wouldn't work with my ARM laptop. Are you going to write some drivers?

Review from brother-usa.com
Helpful?3LRAYZDEQQG813900112109
reply from Brother Customer Service

I apologize that the Brother MFC-L3765CDW drivers are not compatible with your ARM Windows operating system. https://help.brother-usa.com/app/answers/detail/a_id/174237

Feb 15, 2026
Reviewer name: Cajun N Florida
4 out of 5 stars
4 out of 5 stars review

Excellent printing, but difficult to scan.

Printer is working well, but getting it to scan requires going into the app and clicking on another place which u can’t remember. It’s very annoying.

Review from brother-usa.com
Helpful?3LRAYZDEQQG813900112109
Feb 27, 2026
Reviewer name: Idaho Bridget
5 out of 5 stars
5 out of 5 stars review

Top notch print quality

This printer functions perfectly. I’m very pleased. It’s an from our last Brother printer that last for 13 years. Hope this one does as well.

Review from brother-usa.com
Helpful?3LRAYZDEQQG813900112109
Feb 9, 2026
Reviewer name: CHASSMANN
2 out of 5 stars
2 out of 5 stars review

IT SHOULDN'T BE THIS HARD

We've found this printer very difficult just to set up, let alone use. Extremely frustrating. Will likely replace with an HP.

Review from brother-usa.com
Helpful?3LRAYZDEQQG813900112109
reply from Brother Customer Service

Thanks for taking the time to review your experience with the Brother MFCL3765CDW. We appreciate your feedback. I’m sorry to hear you are having trouble setting up the Brother MFCL3765CDW. We sincerely apologize for any inconvenience this issue may have caused you. We would love to hear from you with more details to be able to better assist you. Our Brother Customer Support Team is available to assist you directly: https://www.brother-usa.com/support/MFCL3765CDW

Mar 10, 2026
Reviewer name: Anonymous
4 out of 5 stars
4 out of 5 stars review

My 2nd Brother Color Laserjet

My 2nd Brother Color Laserjet, replaced a 10 year old unit that was still working perfectly. New model added fax and scan capabilities.

Review from brother-usa.com
Helpful?3LRAYZDEQQG813900112109
Jan 12, 2026
Reviewer name: leb1
2 out of 5 stars
2 out of 5 stars review

Poor quality output

Pages come out curled. Envelopes come out crinkled. Definitely should've stuck with hp. Have had 2 brothers printers now and they have not been a good experience.

Review from brother-usa.com
Helpful?3LRAYZDEQQG813900112109
reply from Brother Customer Service

Thanks for taking the time to review your experience with the Brother MFCL3765CDW. We appreciate your feedback. I’m sorry to hear that you are having Wrinkled or creased printed pages and envelopes issues with the Brother MFCL3765CDW. I sincerely apologize for any inconvenience this issue may have caused you. We can help with that. I have included a link to the FAQ answer that should assist you. Please follow all the steps listed in the following link: Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32511070003/workspaceContext/workspace/processedPrint/Answer/185640 Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32511070003/workspaceContext/workspace/processedPrint/Answer/157133 If you still have difficulties, please contact Brother Customer Service at: https://www.brother-usa.com/support/MFCL3765CDW

Mar 18, 2025
Reviewer name: AlanH
3 out of 5 stars
3 out of 5 stars review

Hard to set up

I'm probably 12 hours into getting this thing set up. I'm reasonably tech savvy, but I don't know that I'll ever get all of this thing's features installed. It prints and it will finally scan, but the PC-FAX function doesn't look like it will ever work. This is necessary if you don't have a land line. Affordable, nice print quality, fairly quiet, seems well made, but setup sucks. If you're buying for a business & have professional IT staff, maybe you'd be fine.

Helpful?3LRAYZDEQQG813900112109
reply from Brother

Thanks for taking the time to review your experience with the Brother MFCL3765CDW. We appreciate your feedback. Please be advised, in order to be able to use the PC-Fax function on the Brother MFCL3765CDW a land line will need to be connected to the back of the Brother MFCL3765CDW on the line port. I apologize for any inconvenience this issue may have caused you. <br /><br />Below is a link to the Brother MFCL3765CDW specifications.<br /><br />Answer Link: https://support.brother.com/g/s/id/htmldoc/mfc/cv_dcpl3520cdw/use/html/GUID-F119590A-C4FB-4CB7-A6D1-FC0E8724BF3F_1.html?c&#61;us&amp;lang&#61;en&amp;prod&#61;mfcl3765cdw_us <br /><br />If you have any questions please contact Brother Customer Service at:<br /><br />https://www.brother-usa.com/support/MFCL3765CDW

Apr 22, 2026
Reviewer name: Cfcats
5 out of 5 stars
5 out of 5 stars review

Best Printer Ever

Love it! This is the best color laser printer I’ve ever used. I’m so glad I bought it

Review from brother-usa.com
Helpful?3LRAYZDEQQG813900112109