I bought this two weeks ago for a spare room. When it was unrolled, it did not level out and some of the foam under the fabric was wadded up. I thought letting it fully inflate would take care of it but it still hasn't settled. It seemed ok when laying on it so I left it to settle. So today, I went to put sheets on and noticed that on the end at the head, the fabric was not sewn together and had about 4-5 inches unsewn exposing the foam within the mattress. I thought it was a rip at first but after closer inspection, you can see that the fabric had never been sewn and was missed by the machine. Very disappointed with the quality. I have ordered Zinus bed in a box before and been very pleased.

Purchased this mattress online, sight unseen, on a Sunday. It was delivered on Thursday. Very heavy box for the Queen -- 78 lbs. I think. Followed the instructions and laid the mattress in place before cutting the tape and plastic wrap. Amazing to watch it "inflate" and take shape. Although the instructions say to wait 24-48 hours to sleep on it, I set it up at 4:00pm and slept on it that same night. First morning after sleeping on it, I woke up just a little sore (perhaps because I sleep on it the first night and hadn't waited the 24 hours). After the second day, I felt great. No aches and pains in the morning as was the case with my old mattress. As others have said, it's a plush top with a firm feeling underneath. I would describe it as medium-firm, but there still is a feeling of plushness on the top. Hard to describe fully, but it works perfectly for me. I couldn't have made a better choice and the price was much lower than the $1,000-$1,500 mattresses I had been considering I would definitely buy again and I would highly recommend this to others.

I bought this a few days ago and received it today. I followed the directions on unpackaging and rolled it out onto my bed. I have this big lump in the middle of the bed. Has anyone had this issue? I can't review it since I haven't slept on it so that is why I am giving it 2 stars right now and also depending if this lump goes away, I might be sending it back.

My first purchase was for a double/full bed fits perfect. The only problem was I put fitted sheet on too soon. I really needed for it to breath for a couple of days to release the odor. My second purchase for our son a queen he is delighted said the odor was not offensive. He slept on it the first night.

I looked at all the reviews and decides to buy without a trial. Hard to believe a real innerspring mattress can be in that small box but it was. Very easy to set up and comfortable. I am 73 years old, 250 LB with a bad back and I seep well with no back pain when I get up. Exceeded my expectations.

I originally bought this mattress 5 years ago and was skeptical about a mattress being shipped in a box...and SO inexpensive. My fears were completely unfounded. I love this mattress and recommend it to everyone! We bought another for my daughter. No more "dipping" in the middle. I can't even feel it when my 6'5, 280 lb boyfriend gets out of bed.

I have put off writing this review until I thought I could give it a proper review. We have had the bed roughly a month now. It was the 1st time we ordered a bed online. i went by what we had seen in stores and the reviews I read on the Sams website. The price helped too. We absolutely love it. At first it felt a little more firm than what we wanted. But we figured it had to be given a chance you know bed in a box role up just needed time. Glad we gave it time. After about 3 nights, we slept better, got more rest, and didn't have pains when we awoke. For me 5 ft 9 and 300 lbs I sleep better, I don't wake up in more pain than I went to bed with. This was a big deal. My husband doesn't snore as badly I have noticed if at all. We both seem to have a little more energy. I think this is the best buy we could have made and the price didn't hurt either. So far no dips in the bed..

I am very impressed with this mattress purchase so far. I have been using it for just about one month and my adjustment period was minimal. Affordable price for great quality. I am a heavier person so ordered the full sized hybrid for more support and I’ve had no problems. If possible, I do recommend having another person to help unpack it as it would make it easier. I would buy another one!

This is a good quality mattress for the price range. I would say its definitely firm. The individual coils make it nice and stable. There is no foam side wrapping, but that doesn't matter much. The shipping was really fast, and a great deal. I'm going to add a topper to this, and then I think it will be just right.

I've always only purchased mattresses from furniture stores and I'm so glad i trusted my instincts and purchased this amazing bed. And then for the price. WOW...this was such an awesome investment. Looking to upgrade all my other mattresses. This is a must for anyone looking for great comfort and for a reasonable price.