We needed a new queen bed mattress for our camper that had a flat surface. So this hybrid mattress was the perfect solution. Very comfortable! The individually wrapped springs are genius. It is medium firm with the coils but yet softer on the top. Perfect combination! So happy we took a chance making this purchase.

Not to firm but FIRM, not mushy. Comes in a box, put it on the box spring wheren it will be before you cut the cloth off it. I tiwll quickly expand. It is both comfortable and excellent to sleep on. I like a more firm than mushy bed. This was a great deal for us. We use in a guest bedroom and have had nothing but compliments on its comfort.

when this mattress showed up in a 3 foot by 4 foot cardboard box, i was very skeptical of it being worth the money; but i had no choice. we had guests staying with us for our wedding and i needed an additional bed. after 48 hours of expansion time, i could not tell the difference between this mattress and my big name one i spent 4 times the amount on!!! it is a really great product.

Not my favorite mattress. It has a lump in it that after weeks of being unfolded it still hasn’t straightened out. This is our second one because the first one came with a gouge in it. The shipping packaging was very poor. I would not buy this mattress again. Should have returned it.

I bought this after reading another review, a little worried because it was not name brand, and when it arrived in a box I was even more worried. HOWEVER when opened up and taken out of the suction bag it was amazing. It is on my daughters new bed now and she LOVES it. I am almost tempted to replace my name brand mattress with one like hers

I've bought this mattress before and had no issues. However with my recent mattress order, it came vacuumed sealed as usual except the mattress was folded in half before being rolled and vacuum-sealed. I did everything as instructed but the mattress was left with a huge elevated lump where the mattress was folded and the edges were collapsed... waiting for my replacement and see if it has the same issue

My fiance and I got a new king bed about 6 months ago, so we got two twins to put in it. At first they were bothTemperpedics from another store, I hated mine so I exchanged it 2 times from that store for other mattresses unfortunately, I didn't sleep well on any of them. Then I ordered a sleep number and didn't like the first one which was 1500.00 so they swaped it out for the 550.00 one with different options. I kept giving it a chance but it just didn't feel right, I slept terrible all the time so I returned that one too. After reading the reviews on this Sams club bed I thought I'd try it out as I could return it easily. The first evening I layed on it I knew it was going to be the one, I didn't have to get used to it like the other stores kept telling me. I finally found my mattress! It's not super firm or too soft, you don't sink in, that's what I was looking for. Apparently I sleep so deep that I'm talking in my sleep now:) Also, there was no smell to it, not sure what that complaint was about, I'm sensitive to smells too.

I bought this mattress for my 8 year old who was complaining his bed was uncomfortable. I thought about just buying him a mattress overlay at first but then saw the reviews on this mattress and the price wasn't that much more so I decided to just get him the mattress instead. He says it's comfortable and no more complaining from him. I have laid on it and had to make myself get up so I don't fall asleep there because of how comfortable it is. I think I will be getting the king size 13" for us. You can't go wrong buying this mattress especially for the price!

I thought it was just settling from unrolling it out of the package but to this day only 3 months later it has these waves of lumps as if the coils or layers are all bunched up inside. I think it was just built wrong and defective. In the pics you can clearly see waves or bumps in the mattress. This is the inner layers. Also...the dark spots shown are not dirt. That is all pilling or lint from anything it touches. It catches any fabric against it and tears the lint off like a lint roller. I want to exchange it for a different mattress but dont know how to. Am very very angry about this. Waste of money. Is there anyone at Zinus who can help.

I bought this mattress for our guest room from sams.com. It was delivered in a box. When I seen the box I was disappointed because I didn't think I had bought the correct mattress. How could a mattress fit in this odd shaped box!!!! Its difficult to tell online what you are getting sometimes. Needless to say I was very impressed as how easy it was to unpack & set it up! You MUST READ the instructions FIRST!!! This mattress was a great purchase and it fit perfectly on our queen size boxspring! It was a good value at less than $300 delivered via FEDEX.