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Customer reviews for Member's Mark 12-Sheet Micro-Cut Shredder for
Member's Mark 12-Sheet Micro-Cut Shredder
4.7 out of 5 stars
stars
4,264 ratings1,631 reviews
  1. 5 stars84% (3,598)
  2. 4 stars8% (360)
  3. 3 stars2% (80)
  4. 2 stars1% (40)
  5. 1 star4% (186)

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Showing 471-480 of 1,631 reviews
Jun 22, 2022
Margip
1 out of 5 stars review

Verified Purchase

Failed

Failed within a week

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Jul 6, 2024
Unhappy
1 out of 5 stars review

Verified Purchase

Item never showed up.

Can't review, never received it. Ordered online, was to be delivered from local store (I'd rather from UPS or Fed EX) but did not show up. This was despite an email saying it was delivered and I went to get it at door immediately after email (no porch pirate thing here). Went online, they said they would send a replacement. Guess what, 2nd day same results. Will never order online from Sam's Club again unless it is from a reputable delivery source. Spent more time online than I should have for nothing in return (Still waiting on refund several days later). Ordered one from Amazon, delivered the next day without issues.

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reply from Member's Mark Team

We're sorry to learn about this experience with your delivery. Please contact Member Support at (8880 301-0332 and we'll do our best to make this right for you.

Jan 19, 2021
TC
1 out of 5 stars review

Disappointment

We bought this shredder on 12/31 - the first time we tried to use it, it wouldn't turn on, so we exchanged it. The 2nd one worked great the first time we used it. The second time, however, it didn't work, so we returned it. Looking for another one :-(

Helpful?2J6B8THJ71UN13898605776
reply from Member's Mark Supplier

Hi Larry4999, we are very sorry for this experience. Thank you for letting us know. Would you please reach our care team for help with this issue? We are at: https://www.samsclub.com/membersmarkhelp or (888) 301-0332.

Feb 2, 2022
vegaslopez
1 out of 5 stars review

Verified Purchase

not a quality item

after only 6 months of use i returned the first shredder i bought when it quit working. i just replaced it with the same shredder a month ago. It is also not working as it should be already. when i put the paper in to shred it makes a turn of the cutting blades once, turns off, starts making a turn shredding and then turns of. this continues taking about 2 minutes to run a single sheet of paper through it. It will be making a trip back to the store. i believe there is a short of some kind.

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Dec 13, 2021
Dean E
1 out of 5 stars review

Not Good. Shredder motor doesn't run well.

For the first few times I've used this shredder it performed well. Now when I try to shred something, the motor just pulses and doesn't constantly run through a single piece of paper. I've turned it off and unplugged it, even after a full day, the motor still pulses and doesn't constantly run. If I press the "run" button, it still pulses. It's useless at this point. Time to see if I can return it.

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reply from Sam's Club Home Office

Hi Dean E, sorry to hear that, please reach our care team for help? We are at: https://www.samsclub.com/membersmarkhelp or (888) 301-0332. Thank you.

Jul 14, 2024
Tara
5 out of 5 stars review

Verified Purchase

Great Quality

Works fantastic

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reply from Member's Mark Team

Thank you, Tara!

Jul 28, 2023
TerryJohn
1 out of 5 stars review

Pulsates Out of Warranty - Ugh!

Unit began to surge when putting paper in it. A better word is PULSATE. It failed outside the warranty window. It wasn't used very hard. I've owned it for seven months. I foiund a YouTube video on clipping some wires. It works for now. I don't trust the long term fix. I don't think this unit if durable.

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Mar 13, 2021
Brenda
1 out of 5 stars review

Didn't work for me

I bought this shredder a few days ago and after using it for about 20 minutes it quit taking paper continuously. Instead it would just pulse on and off until the paper was all the way through. The overheat light was not on and it did not feel hot. I unplugged it a let it sit awhile and still the same thing happened when i tried it again. I ended up returning it.

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reply from Member's Mark Support

Hi Brenda, we are very sorry hear about your experience as this as it is uncommon. Rest assured, we are here to help, please reach us at: https://www.samsclub.com/membersmarkhelp or (888) 301-0332.

Jul 16, 2021
cmh
1 out of 5 stars review

Great for about 6 months the started failing

It worked great for about 6 months then it shredded for a second then stopped and repeated this cycle again and again. Chatting with a Sam's service person and she recommended to bring it to a Sam's Club to get a replacement and that was what I did this morning. However, the service person in the club does not let me to have a replacement. Instead, he just give me a refund and told me to buy a new one from the shell. The problem is that it is now $59.68 while I bought it for $53.98.

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reply from Member's Mark Supplier

Hi cmh, for any problems, please reach our care team for help? We are at: https://www.samsclub.com/membersmarkhelp or (888) 301-0332. Thanks.

Mar 15, 2021
Peter Mendoza
5 out of 5 stars review

Verified Purchase

A fine machine!

It is not slowed by a multiple sheet grind

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