The shredder performed poorly. It will NOT track the paper straight. Instead, it turns it at an angle as it shreds causing the paper to bind, sometimes jamming. The shred quality it produces is best described as paper wads instead of shred strips. This new shredder is actually poorer in quality than the worn out one it was intended to replace. In order to submit this review I had to select at least 1 star, I actually would have selected zero stars if the app would let me. I do NOT recommend this product.

Less than four months after purchasing with light household use, this unit started shedding just an inch of material at a time. This is absurd and incredibly frustrating. Of course it is outside the eligible return window. I’ve never had a shredder last less than 5 years. I highly recommend that you avoid this product.

The marketing gives you everything but the fine print takes a lot of it away. Based on the reviews of people who have had this 90 days or longer, had problems, and tried to get Sam's to honor their member's satisfaction guarantee (they didn't) I would not buy this.

Started off fine but now it starts and stops about 6 times while shredding one piece of paper..Takes about 25 seconds to shred one piece...So if you have plenty of time to load one paper at a time and wait 30 seconds per piece, good luck..Too late to return...Easier to burn the paper...

My Members Mark C249-A Shredder is pulsing instead of smoothly shredding paper with a continuous run. There are several other customer complaints about this issue including a video of the problem. This shredder was purchased April 13, 2021 and I understand it is out of the 1 year warranty period. I was hoping to get some satisfaction from my local Sam's (Toledo, OH) but the lady who waited one me said the "100% Satisfaction Guarantee and can be returned at any time" Sam's Warranty, did not apply, even though it was on the screen behind her. I have tried cleaning and lubricating the shredder, but that made no difference. I am what I would describe as a light user of the shredder. Needless to say I am very disappointed in the shredder and the service received from my Toledo, OH Sam's.

I purchased this shredder about a year ago and soon after the shredder began to pulse, but as soon as this started is stopped and was working great until a week age. The shredder began to pulse again and there was nothing I could do to make it stop. It is almost unusable. I would NOT recommend this shredder for that very reason.

False and conflicting advertising copy. Every sheet of paper has twopages (front and back). When you claim 12 sheets at a time, that means 24 pages which greatly exceeds a light duty shredder's capacity. Also, in another part of the description you more accurately claim up to 6 sheets/12 pages which is more accurate. 4 to 5 sheets of 20%23 bond paoer probably more accurately describes the true capacity. Please correct your false and misleading (and inconsistent) product description.

Right after we purchased the shredder, it worked great. It was only used a few times a week, usually to get rid of junk cc apps. Now, it pulsates on and off several times, just trying to shred one piece of paper. The reverse button works just like it should, but the forward action pulsates just the same. I found a video on YouTube that is supposedly a fix. We'll see... It's a shame since it's less than a year old.

lasted 2 months with regular household mail shredding. teeth jammed with paper only--i typically shred 1 sheet at a time. bought in August 2021. it is now Oct 30 2021 & it's broke. tried cleaning out the teeth with a brush. plugged back in & turned it on & nothing. no power, no nothing. complete garbage & waste of money.

This shredder worked fine, and did what it needed to do until it caught fire this morning. We went to put a few sheets of paper in to shred and as soon as the paper went into the shredding mechanism, a spark of fire ignited. We have had this shredder for well over a year and have had nothing but good to say, but PLEASE be aware that this happened. Keep your families safe!