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Customer reviews for Member's Mark 12-Sheet Micro-Cut Shredder for
Member's Mark 12-Sheet Micro-Cut Shredder
4.7 out of 5 stars
stars
4,333 ratings1,668 reviews
  1. 5 stars84% (3,647)
  2. 4 stars8% (367)
  3. 3 stars2% (84)
  4. 2 stars1% (42)
  5. 1 star4% (193)

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Showing 151-160 of 1,668 reviews
Mar 21, 2026
Reviewer name: Steph
5 out of 5 stars
5 out of 5 stars review

Best one i have ever purchased

I spent over an hour shredding an entire bin of paper that we had already sorted and laid each page flat so it makes the process faster without fighting with envelopes. It was 3 trash bags full, without ever overheating!!! I only stopped to empty the bin which was about 12 times. The only down side is it will falsely tell you the bin is full because the slot is on one side not the middle and the shreds stack up on that side. I just gave it a quick shake and kept going until it was really full.

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Mar 14, 2023
Reviewer name: Lori S
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great shredder for the price.

This is the best shredder I have used. Has quiet operation, shreds in tiny pieces. Will shred several pieces of paper at a time. Handles cards too. I don't have to empty the bin as often as with smaller shredders. The price was great. This is a great buy!

Helpful?2J6B8THJ71UN13898605776
reply from Member's Mark

We're so glad you are happy with the shredder, Lori! Thank you for this excellent review and rating!

Nov 6, 2022
Reviewer name: AnonR
1 out of 5 stars
1 out of 5 stars review

Worked fine until one day it didn't.

Worked as expected, shredded about 2-3 bins full over the course of 10 months. I usually keep it powered off, only powering on when I needed to shred something, once or twice a week. One day I went to turn it on and it didn't power on. I moved it to another outlet, but still no power. It's within the warranty period, but I threw out the carton and packing materials long ago.

Helpful?2J6B8THJ71UN13898605776
Dec 26, 2020
Reviewer name: Randy
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great - Basket pull out on narrow side & wheels

We chose this unit because it's set up so the basket pulls out sideways (on narrow side). It sits between our table and wall. If it had a front pull out (on wide side of basket) we would have to put the unit in sideways and pull the whole unit out every time we needed to empty it (like our old typical design unit). Reasonable price especially for one with wheels, good size for home use. Shreds into very small pieces. We tested it by shredding 12 sheets at once, not the fastest but works well for us. We typically only have a few sheets to shed at once. It has a main (Master) power switch in the back where you can turn it off and keep it off. If the main power switch in the back is on you can turn it on and off on the top of the shredder near the paper feed. I rated it 4 stars, since we've only had it just over a month or so and it 's worked great. If I knew it would last for a couple more years (I assume it will) I'd give it 5 stars.

Helpful?2J6B8THJ71UN13898605776
reply from Member's Mark Support

Thanks for your feedback Randy. This shredder with a 4+ gal basket and sideway design is suitable for small places. Thanks for choosing Member's Mark

Jul 12, 2022
Reviewer name: MRL
1 out of 5 stars
1 out of 5 stars review

broke fast

Got this last year and used occasionally without any problem. After a few months, it won’t run continuously anymore, on one second then stop then one second work and stop again like it is tired or something. I am not sure how to fix it, it would take forever for me to shred what I need to shred

Helpful?2J6B8THJ71UN13898605776
Jun 26, 2023
Reviewer name: Ken
2 out of 5 stars
2 out of 5 stars review

Very Disappointed

I bought this shredder and was so happy with it then everything I put paper in it will not shredder it pulsating and I have to hold on button to keep pulsating to shredder paper. What a disappointment. It started at very beginning but only once in a while now have to hold power button to make it shredder. 1 star.

Helpful?2J6B8THJ71UN13898605776
reply from Member's Mark

We are sorry to learn about your experience, Ken. Please know you can exchange or return it for a full refund anytime as part of the Member's Mark 100% Satisfaction Guarantee. Please contact Member Support at (888) 301-0332 if you need assistance.

Sep 14, 2023
Reviewer name: McLovin
1 out of 5 stars
1 out of 5 stars review

Will Likely Fail Outside of Warranty Period.

This shredder should be recalled; it obviously has a design flaw that causes it to pulsate shred (shred a small amount, pause, continue) that multiple buyers including myself have experienced. Unfortunately it will likely fail outside of the warranty and or return window like most of us have noted in our reviews. I really liked the shredder until the above noted started.

Helpful?2J6B8THJ71UN13898605776
reply from Member's Mark Team

We appreciate you providing us with this valuable feedback, McLovin, and we are sorry for your experience with the shredder. Please contact Member Support at (888) 301-0332 if you need further assistance.

Sep 10, 2022
Reviewer name: Mariposa
1 out of 5 stars
1 out of 5 stars review

Piece of Junk that doesn't last - save your money!

I bought this shredder on Jan 27, 2022. It lasted 7 months before failing. Like numerous other reviews, it starts to pulse and doesn't shred properly. Resetting it, lubricating it, disconnecting power - nothing works. It worked fine and then one day, just stopped. It is used in a home and has never been overworked. Seems like it is poor design from Members Mark. Obviously, the 90 day window has passed and I am out of luck for a refund or another product. Will NOT be purchasing anything like this from Sams again. Very, very disappointed in this product.

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Jul 18, 2021
Reviewer name: Jaymz
2 out of 5 stars
2 out of 5 stars review

Started out good

I bought the shredder about three months or so ago. I may shred things twice a week and it’s not a lot each time. I even use the lubrication sheets periodically for maintenance. All of a sudden this thing started doing a start and stop shred repeatedly until the sheet of paper is gone. I have turned it off turned it back on unplugged it, everything but nothing helps. It is a lower priced shredder but I would have thought it would’ve lasted a lot longer than three months.

Helpful?2J6B8THJ71UN13898605776
reply from Member's Mark Supplier

Hi Jaymz, please reach our care team for help? We are at: https://www.samsclub.com/membersmarkhelp or (888) 301-0332. Thanks.

Apr 30, 2023
Reviewer name: Master mechanic
1 out of 5 stars
1 out of 5 stars review

The marketing gives you everything...

The marketing gives you everything but the fine print takes a lot of it away. Based on the reviews of people who have had this 90 days or longer, had problems, and tried to get Sam's to honor their member's satisfaction guarantee (they didn't) I would not buy this.

Helpful?2J6B8THJ71UN13898605776
reply from Member's Mark

We are sorry to learn about this experience. Please contact Member Support at (888) 301-0332 and we'll do our best to make this right for you.