Works mostly as advertised. It is loud. It chews more than shreds, which creates a ton of dust. But it jammed up a couple of times the first time I used it (only shredding 6-8 sheets at a time), and I had issues with the shredder thinking the bin was full when it was empty (due to paper stuck in the blades). The only way I could clear it was to unplug the machine and remove the paper manually. Going to give it another shot, but if the performance isn't more consistent, it will be going back.

Bought shredder 9-28-2019 had to return on 10-9-2019 for my first issue exchanged for a new shredder, last week stopped working again for the 3rd time. Had bought 3 year protection plan they fixed previously, but wont repair again they state repairs done in previous claims were in excess of purchase price so warranty is expired. Previous cheap shredder lasted 8 years not a lot of heavy use on my shredders. Not a good shredder in my experience.

Out the the box the unit had s smell that I can only describe as warm or overheated. I thouht it was maybe that "new car smell" boy was I wrong. I ran a few pages through it was great. A fan came on so I left the room allowed it to run, came back a bit later an ran a handful of pages and then suddenly the unit just stopped. I tuned it off came back in the morning and as soon as you place one sheet of paper the fan cycles on and the paper will not shred. I will be returning.

This paper shredder did great the first couple of times when i shredded some odds and ends but the first time i really put it to the test it stopped working and the shred button is blinking green and switches off and on. I`m disappointed because it broke right after warranty went out.

We bought this in May 2021 and within 5 months it started to pulse while shredding and took forever to shred 1 piece of paper. Called and the manufacturer said they would send us a replacement. We received it 2 months later. The replacement started doing the same thing only after 2 months of use. Wouldn't recommend this shredder.

I have owned this shredder for several years (5?). When it is working properly, it is excellent. However, over the last three years, it shreds for a few seconds and then pauses before resuming shredding. It then pauses again. I have cleaned the teeth of the shredder; I have oiled it. I cannot get it to work steadily. I do not shred much paper over time. It should not be worn out. I see others have had the same problem. Thus, I can't recommend it.

Pros: Very Very quiet. Pull out bin makes emptying easy...no more pulling off the heavy motor to empty it. I like the clear window which tells me when it is getting full but does have a 'Bin' light which lights anyway when the bin is too full. It's never overheated with over 10 mnutes of continuous usage, so I can't say how long it takes to cool down. The 21 inch height makes controls easy to reach. Casters are a plus if you want to move it around easier. Devours 12 sheets with ease. Cons: If your looking for warp speed in shredding, this is not the machine. It takes about 7-8 seconds for a sheet of paper to go through. Overall: Ive had others brands. This is not the best, but far better other machines in the same comparable price range.

Good Value

Works great

Love my paper shredder