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Customer reviews for LG 30 cu. ft. French Door Refrigerator w/ Instaview for
LG 30 cu. ft. French Door Refrigerator w/ Instaview
4.2 out of 5 stars
stars754 ratings754 reviews
  1. 5 stars62% (465)
  2. 4 stars18% (138)
  3. 3 stars7% (54)
  4. 2 stars5% (36)
  5. 1 star8% (61)
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Showing 671-680 of 754 reviews
Aug 20, 2024
Gingerwootton
3 out of 5 stars review

Large capacity refrigerator

We purchased this refrigerant 2022. We love this refrigerator, but the ice has been hit or miss after just 6 months. Our craft ice stopped working and the regular ice that comes out of the door will just stop working occasionally. Of course it stops right before our family of 14 come to visit. The refrigerator is large and deep. I can stack 9x13 casserole pans inside. The drawer is also excellent!! When the kids are here it is filled withsnacks and drinks. Otherwise, we keep drinks and luncheon meets and cheeses in the drawer. We knock on the front door to see what drinks and condiments are available without opening up the entire refrigerator. This is an excellent refrigerator that can hold a lot of food when you have a big group staying with you.

Review from lg.com
Helpful?2Q2UA3X1ES7413897862757
reply from LG Digital Care Team

Hey there! We're thrilled to see you've been able to use your LG refrigerator for so many occasions. It means a lot to us to know that you've been enjoying the fridge's many features, and we'd be happy to help you have a chilled day by getting your ice maker back up and running. We have a video that provides troubleshooting for your craft ice maker (https://www.youtube.com/watch?v=XFj0G2xTZL0), as well as one for the regular ice maker not producing ice (https://www.youtube.com/watch?v=o7evap4G8dM). If you need any additional assistance, we'd be happy to look into this further through our social media pages at @LGUSSupport. All you need to do is provide your model number and contact details, and you'll be all set. We're looking forward to hearing from you! *Josh

Aug 3, 2020
Arnold 50
5 out of 5 stars review

Great product. Would 100% recommend. Dries your

I bought this refrigerator a month ago and it is the greatest refrigerator I have ever had . The storage room inside is big. Love the 2 drawer. It can be a refrigerator or freezer. The craft ice is a plus. The compact fits closet to the wall does not stick out like the old models. This is the best refrigerator on the market. You will the not be unhappy with this refrigerator. I highly recommend it.

Review from lg.com
Helpful?2Q2UA3X1ES7413897862757
Dec 6, 2020
brapat
3 out of 5 stars review

features

[This review was collected as part of a promotion.] Love the size but missing controls for the freezer are upsetting. You can only adjust the temperature for all drawers only .Other refrigerators we have seen have options for each drawer. For this price we expected more.

Review from lg.com
Helpful?2Q2UA3X1ES7413897862757
reply from LGE Social Media

We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you ever have any questions, please do not hesitate to reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000. We apologize for any inconvenience this caused. ^Daphane

Jan 7, 2023
VinceB801
5 out of 5 stars review

Very large refrigerator

We bought this refrigerator when we renovated our kitchen. It's the largest refrigerator we have ever had. Plenty of room for anything. The top drawer is convertible-can be a freezer or refrigerator. We use ours as refrigerator because we have a chest freezer and don't need extra freezer space. There is a handy feature, measured water dispensed if needed. Also, regular small ice cubes through the door and "craft" ice in the freezer. The craft ice (ice balls) is great for cocktails and always impresses guests. This is a great unit for any size family that needs plenty of refrigerator/freezer space.

Review from lg.com
Helpful?2Q2UA3X1ES7413897862757
Jan 4, 2025
Vianny85
1 out of 5 stars review

Bad refrigerator

[This review was collected as part of a promotion.] This fridge was a horrible purchase I have ever made if you want to not lose your money do not buy this model. I had to professional person come 4 times bc of the ice or bc the ice craft ice went out within the 1 year and 3 times it stopped working not getting cold. The person that came to fix it told me this model We’re coming out defected ..

Review from lg.com
Helpful?2Q2UA3X1ES7413897862757
reply from LG

Hi there. Thank you for taking the time to share your experience. We’re really sorry to hear that you faced so many issues with the fridge. We know how inconvenient it is to deal with multiple repairs within such a short time. Your feedback is invaluable, and we'll use it to improve our products and services. If there's anything we can do to assist you further, please let us know on our social media account @LGUSSupport. Your satisfaction is very important to us, and we’re here to help. Thank you again for your honest review. ~Ken

Dec 30, 2020
bloomy
1 out of 5 stars review

Does not cool properly

fourth new LG unit within a month, all were damaged or malfunctioned. This 4th one does not hold the temperature in the freezer or refrigerator. Craft Ice doesn't work properly. Main computer and freezer cover with sensor are on backorder on this 1 month old unit.

Review from lg.com
Helpful?2Q2UA3X1ES7413897862757
reply from LGE Social Media

Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work towards an agreeable resolution. We apologize for any inconvenience this has caused. ^Daphane

Feb 16, 2022
GrandmasterB
3 out of 5 stars review

A bit dissapointing

[This review was collected as part of a promotion.] Overall quality of the freezer components poorly designed. The tray in the freezer often pops off the rails and must be reset. I know it is because of something below it bumping it up and making it jump track, but it should not be that easy. Craft ice maker.I have owned the unit for 6 months and all was well with the craft ice maker until 2 months ago. Then some of the ice started hanging and not dropping. I called support and they said to raise the temp a few degrees. I have done this several times. It started failing once a week, so now I have disabled the maker. I have seen quite a few complaints on this. Do not buy the fridge for this feature.

Review from lg.com
Helpful?2Q2UA3X1ES7413897862757
reply from Social Media

Barry, let us help you with that! Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your name and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks.^Sandy

Dec 11, 2020
Dave Heidi
5 out of 5 stars review

Best Fridge I've EVER owned!

[This review was collected as part of a promotion.] Forget about my complaints regarding my previous refrigerators....that's why i got a new one right? This one is amazing. The 2nd Drawer that can be customized... we use it as a deli drawer at the moment which is perfect as we make Pizza's a lot and can keep everything in one place. The Craft ice maker is very cool and I use it all the time. We're just starting to get used to the convenience of the see through special door, perfect organizational feature. The water dispenser allows to to preselect exact amounts of water to be dispensed... sooo convenient for cooking! It has a little warning chime that comes on if the doors are open too long so that the temperature is maintained. So many features and conveniences . and it's HUGE inside!

Review from lg.com
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Dec 28, 2020
allielk
4 out of 5 stars review

Love the see thru door, and the craft ice maker

[This review was collected as part of a promotion.] Wow, what a difference, I now can see my condiments and locate them without opening the whole door, or both to find the catsup or mustard, love it and would recommend it to anyone looking for a new fridge.

Review from lg.com
Helpful?2Q2UA3X1ES7413897862757
Dec 9, 2020
Stueyfrom77
1 out of 5 stars review

Icemaker has been broken for longer than it worked

[This review was collected as part of a promotion.] We bought the fridge in August and the icemaker broke in early September. We don't exactly live in the middle of nowhere, but the first available service contractor appointment was in December. He came today, confirmed that it is broken and the whole unit needs to be replaced, and ordered one. We're now waiting until mid-January for this fix. 3 months of downtime for 3 weeks of it working. I can't recommend this refrigerator to anyone.

Review from lg.com
Helpful?2Q2UA3X1ES7413897862757
reply from LGE Social Media

We are sorry to hear that you experienced a problem with your unit. Understandably this is frustrating, and I am terribly sorry that the issue has not been resolved. Because of the delay in being able to provide repair for your unit, greater than 10 days, there are policies and procedures in place to provide an alternative resolution. Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. We apologize for any inconvenience this has caused. ^Daphane