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Customer reviews for Primo Pro-Plus Bottom-Load Hot and Cold Water Dispenser, Black for
Primo Pro-Plus Bottom-Load Hot and Cold Water Dispenser, Black
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4.5 out of 5 stars
stars
1,817 ratings763 reviews
  1. 5 stars77% (1,392)
  2. 4 stars10% (182)
  3. 3 stars3% (61)
  4. 2 stars3% (54)
  5. 1 star7% (128)

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Showing 641-650 of 763 reviews
Aug 8, 2023
Reviewer name: Muneca
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Primo

Quality made easy to use

Helpful?24QA2EKCX4GW13897155801
Apr 28, 2024
Reviewer name: Steve
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Excellent

Cost was excellent

Helpful?24QA2EKCX4GW13897155801
Sep 4, 2019
Reviewer name: No
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Very convenient

Helpful?24QA2EKCX4GW13897155801
Dec 13, 2019
Reviewer name: The Doves
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Water Water

Nice and convenient

Helpful?24QA2EKCX4GW13897155801
reply from Supplier Response

We are happy to hear about your good experience! Thanks for sharing :)

Oct 17, 2023
Reviewer name: Gaby
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love the price

It’s a great product

Helpful?24QA2EKCX4GW13897155801
Sep 30, 2022
Reviewer name: Mel
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Works fine but makes a loud buzzing noise.

Very loud

Helpful?24QA2EKCX4GW13897155801
Oct 25, 2024
Reviewer name: Jim from Florida
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Water Dispenser

Great water dispenser

Helpful?24QA2EKCX4GW13897155801
Oct 13, 2024
Reviewer name: Nin
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Perfect bottom loading cool

Great cooler

Helpful?24QA2EKCX4GW13897155801
Jul 17, 2019
Reviewer name: Lynn
5 out of 5 stars
5 out of 5 stars review

Greatest thing ever...

So we drink A LOT of water.. I just didn’t realize how much haha. But buying this machine was the best decision we could have made. No more bottled water! I went to Lowe’s and got a dispenser to put on one of the Primo bottles for traveling in the car. We can always buy ice! This machine gets water super cold super fast. It also gets hot when needed. I don’t see myself using the hot a lot but hey.. I got options!! I’m actually about to purchase my parents one for Christmas.

Helpful?24QA2EKCX4GW13897155801
Aug 29, 2020
Reviewer name: CeagullG
1 out of 5 stars
1 out of 5 stars review

Dead after not even a year

I bought this on September 8,2019 (because our water is HORRIBLE where we live) and tried to dispense water this morning and nothing happened. No water out of the hot or cold side at all. It worked just fine last night. For something this expensive, I would expect it to last for more than a year. Very disappointed.

Helpful?24QA2EKCX4GW13897155801
reply from Supplier Response

Thank you for alerting us of this matter. We are sorry to hear that you are experiencing issues with your Primo dispenser, we would be more than happy to assist you.<br /><br />Can you please email us at social@primowater.com with the below information, so that we can look into other options that may be available to resolving the concerns?<br /><br /><br /><br />A Picture of the back of the unit:<br />Full Name: <br />Email address:<br />Phone number: <br />Shipping address: <br />Model number: <br />Serial Number (10 digits on a white sticker on back of unit): <br />What brand of water do you drink?: <br />Is this your first dispenser purchase (any brand), what made you decide to purchase a dispenser if this is your first?<br /><br /><br />Thank you,<br /><br />Debra H.