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Customer reviews for Primo Pro-Plus Bottom-Load Hot and Cold Water Dispenser, Black for
Primo Pro-Plus Bottom-Load Hot and Cold Water Dispenser, Black
4.5 out of 5 stars
stars1,817 ratings763 reviews
  1. 5 stars77% (1,392)
  2. 4 stars10% (182)
  3. 3 stars3% (61)
  4. 2 stars3% (54)
  5. 1 star7% (128)

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Showing 581-590 of 763 reviews
Sep 20, 2018
GinaG
4 out of 5 stars review

Great, Simple, Clean

Works great! ONE negative- if you already have water bottles they may be too tall to fit under the machine. I ended up having to buy Primo water bottles.

Helpful?24QA2EKCX4GW13897155801
Jan 7, 2022
Chey
1 out of 5 stars review

Not worth it!

For the price, I expected it to last longer than 2 years. Called customer care and was told they can only log the call and can't do anything else since its past the warranty and several parts only last no more than 2 years.

Helpful?24QA2EKCX4GW13897155801
reply from PrimoWaterCustomerService

Hi Chey, and thank you for contacting us. We are sorry to hear about the issues you are experiencing with your dispenser. If you need any further assistance, please email us at social@primowater.com and we will be more than happy to assist you. Best regards, Michael P.

Feb 17, 2022
Guen
2 out of 5 stars review

It's nice.. but..

The bottom load feature is great but I wish the machine didn't leak water all over my floor. I've only had it for a week.. I have to keep a towel underneath it..

Helpful?24QA2EKCX4GW13897155801
reply from PrimoWaterCustomerService

Thank you for providing your feedback Guen. We apologize to hear your Primo dispenser is leaking and we would love the opportunity to assist. To better assist you, can you please message us to the following email: social@primowater.com? We look forward to hearing from you. Thank you! - Cara K.

Dec 2, 2018
Isaac B
5 out of 5 stars review

Convenient and Maintenance free

Purchased this water system in 2016 and used it without issue for 2 solid years, and then after having an in-home system installed, we turned it over to a family member for continued use.

Helpful?24QA2EKCX4GW13897155801
Mar 30, 2021
Sams Shopper
5 out of 5 stars review

Verified Purchase

Perfecto buy!

Perfect addition!

Helpful?24QA2EKCX4GW13897155801
reply from PrimoWaterCustomerService

Hello Sams Shopper, Thanks for watering us with love! We appreciate the compliment, and we are so happy to hear about your positive experience. Please let us know if we can be of further assistance. Thank you - Cassandra P.

Sep 30, 2022
Mel
3 out of 5 stars review

Verified Purchase

Works fine but makes a loud buzzing noise.

Very loud

Helpful?24QA2EKCX4GW13897155801
Sep 7, 2020
Anonymous
5 out of 5 stars review

Verified Purchase

Primo water dispenser Great

Very nice

Helpful?24QA2EKCX4GW13897155801
reply from Supplier Response

Thank you for the kind words! We are so glad you are happy with your new Primo dispenser.

Dec 13, 2019
The Doves
4 out of 5 stars review

Verified Purchase

Water Water

Nice and convenient

Helpful?24QA2EKCX4GW13897155801
reply from Supplier Response

We are happy to hear about your good experience! Thanks for sharing :)

Aug 8, 2020
Anonymous
5 out of 5 stars review

Verified Purchase

Good to have for the little ones

Love it

Helpful?24QA2EKCX4GW13897155801
reply from PrimoWaterCustomerService

We love that you love it, thanks for choosing Primo!

Sep 4, 2019
No
5 out of 5 stars review

Verified Purchase

Very convenient

Helpful?24QA2EKCX4GW13897155801