Thank you for your feedback! We are so glad you are happy with your new Primo dispenser. We are; however, sorry to hear that there was a dent in the unit. Please email us at social@dsservices.com, with the below information filled out and we will be more than happy to review what options we have available to assist with this matter, please put in the subject line "Attn: Debra".1.First/Last name:2.Phone Number:3.Address:4.Picture of the white label found on the back of the unit:5.Serial Number:6.Model Number:-Debra H.

Thanks for watering us with love, Kim! We appreciate the compliment, and we are so happy to hear about your positive experience. Thank you - Cassandra P.

Thanks Raph, we are glad you like it!