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Customer reviews for Primo Pro-Plus Bottom-Load Hot and Cold Water Dispenser, Black for
Primo Pro-Plus Bottom-Load Hot and Cold Water Dispenser, Black
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4.5 out of 5 stars
stars
1,817 ratings763 reviews
  1. 5 stars77% (1,392)
  2. 4 stars10% (182)
  3. 3 stars3% (61)
  4. 2 stars3% (54)
  5. 1 star7% (128)

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Showing 411-420 of 763 reviews
Dec 3, 2019
Reviewer name: Scrammy
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Louder than I expected.

The machine is loud and I expected it to be more quiet.

Helpful?24QA2EKCX4GW13897155801
reply from PrimoWaterCustomerService

I’d love to help you with this. We do not have techs, but we can get someone on the phone to go through troubleshooting with you step by step to figure out what is going on and look at other potential options. Troubleshooting effectiveness is at its highest when it is over the phone and the customer is at the machine. Since we are unable to call out, please call us between 10am and 6 pm EST, Monday-Friday at (844) 237-7466 to do further troubleshooting so that we may get your product back into working order. Please have the serial number and model number handy when you call. It is on the back of the machine.

Dec 3, 2019
Reviewer name: Matt
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Terrific

Great product. Easy set up. A little loud at times but overall top notch!

Helpful?24QA2EKCX4GW13897155801
reply from PrimoWaterCustomerService

Thanks! We are glad you like it!

Dec 13, 2019
Reviewer name: rwbrackney
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Water cooler

easy set up and keeps water hot & cold

Helpful?24QA2EKCX4GW13897155801
reply from Supplier Response

We are happy to hear about your good experience! Thanks for sharing :)

Feb 4, 2024
Reviewer name: Don
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great hot and cold water dispenser!

Works Really Great! Better then I expected!

Helpful?24QA2EKCX4GW13897155801
Mar 4, 2021
Reviewer name: Joah
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Works well

Works well. Use it in my house

Helpful?24QA2EKCX4GW13897155801
reply from Supplier Response

Thanks for watering us with love, Joah! We appreciate the compliment, and we are so happy to hear about your positive experience. Thank you - Cassandra P.

Sep 27, 2021
Reviewer name: Amber A
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love it!

So much easier with the jug on the bottom!

Helpful?24QA2EKCX4GW13897155801
reply from PrimoWaterCustomerService

Thanks for watering us with love! We appreciate the compliment, and we are so happy to hear about your positive experience. Thank you - Cassandra P.

Sep 4, 2018
Reviewer name: bob379
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Bought this last month. We are very happy with it. Seems to keep water very cool.

Helpful?24QA2EKCX4GW13897155801
Nov 6, 2020
Reviewer name: Kelly M
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Better than Sparkletts

This works Great!!!!! As good or better than the one from Sparkletts

Helpful?24QA2EKCX4GW13897155801
reply from Supplier Response

Thank you for taking the time to share your positive experience with us and for your loyalty to the Primo brand.

Sep 13, 2020
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Will always purchase this cooler!!

My first one lasted 13 years! That's use multiple times daily in my home! Can't be without one.

Helpful?24QA2EKCX4GW13897155801
reply from Supplier Response

Thank you for taking the time to share your positive experience with us and for your loyalty to the Primo brand.

Apr 20, 2021
Reviewer name: Kim
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Get Rid Of Bottle Water

This was a great purchase for me ....no more bottle water...no more lifting them too

Helpful?24QA2EKCX4GW13897155801
reply from PrimoWaterCustomerService

Thanks for watering us with love, Kim! We appreciate the compliment, and we are so happy to hear about your positive experience. Thank you - Cassandra P.