I bought this just over a month ago and the reservoir has already failed and leaks all over the place, while endlessly draining water jugs. This thing is a piece of junk and I cannot recommend against it strongly enough.

We bought this product in mid 2023 and now the cold dispenser freezes every day so we have to turn it off every other day. This is not a very well made product and I do not recommend buying it.

After 18 months leaked and spewed waters all over my hardwood floors. Cupping and damaging the floors. Not not mention the water leaked through the ceiling in my finished basement. Malfunctioning piece of garbage

It was unboxed, set up, never moved. Used for 3 months, started leaking. Lost several gallons of water over the course of a month before we realized it wasn't a plumbing problem. I expected it to last longer than 3 months. Returned for a full refund

We Bought this model 8 months ago and it has already stopped working properly. Continually freezing up when plugged in and dispenser won't dispense water. We unplug unit to thaw plug it in and it freezes up again

This is more of a question. When i first got this, the blue button could be pushed in and i thoughy maybe its a lock feature for kids. But now the button cannot be pushed and seems to have no purpose and the manual doesnt say what it is for. Does anyone know?? I know its working just fine but would love to know if it is a lock as i have a 3 year old and 1 year old who could try playing with it.

Nice water dispenser. Hit and cold works great. Easy to install 5 gallon water jug

Easy setup, very simple and great water supply

Works great. Quiet, and compact.

It does its job. good price. At least it helps you from lifting a heavy bottle.