We needed a new queen bed mattress for our camper that had a flat surface. So this hybrid mattress was the perfect solution. Very comfortable! The individually wrapped springs are genius. It is medium firm with the coils but yet softer on the top. Perfect combination! So happy we took a chance making this purchase.

Not my favorite mattress. It has a lump in it that after weeks of being unfolded it still hasn’t straightened out. This is our second one because the first one came with a gouge in it. The shipping packaging was very poor. I would not buy this mattress again. Should have returned it.

Not happy with this product as well. Material seems to be faulty in that it won't lay flat. The memory foam or whatever is bunched together in the middle of the mattress since it was removed from the box. We will be returning the mattress ASAP. Not pleased at all.

Never fully expanded. There is a ridge running down the middle of the mattress from top to bottom. Also, arrived way past scheduled delivery expectation date. Actually, tried to cancel order since we needed a mattress and there was no delivery update for weeks.

I bought three of these mattresses in 2017 and have been very satisfied with the comfort and quality. However, this most recent mattress purchased is not the same quality. The sides of the mattress are too soft to sit on. I am worried about falling out of bed. How are we supposed to recomposes the mattress and get it back into the box to return it?

Received my mattress in a box, opened and aired out for even less than suggested time and I love it, just the right amount of soft, had it for a while and has remained firm and doesn't have dents in it. Easy to get ready to use and very comfortable. This is NOT a soft mattress, if looking for that I would say on a scale of 1 to 10 with 1 being softest this rates about a 7. Very comfortable

It’s pretty impressive with how comfortable it is for a sub $300 mattress delivered in a box. It’s slightly firmer than I thought it would be but at the same time softer than I thought it would be. Oh well definitely worth what I paid for it, Just not awesome, but on the other hand, amazing for under $300.

I was not really sure what to expect as I have never purchased a bed in a box before. It turned out to be a very good purchase for me. My kids were happy to not have to sleep on an air mattress. It is very firm which makes me think perhaps it will last a long time.

Purchased this mattress online, sight unseen, on a Sunday. It was delivered on Thursday. Very heavy box for the Queen -- 78 lbs. I think. Followed the instructions and laid the mattress in place before cutting the tape and plastic wrap. Amazing to watch it "inflate" and take shape. Although the instructions say to wait 24-48 hours to sleep on it, I set it up at 4:00pm and slept on it that same night. First morning after sleeping on it, I woke up just a little sore (perhaps because I sleep on it the first night and hadn't waited the 24 hours). After the second day, I felt great. No aches and pains in the morning as was the case with my old mattress. As others have said, it's a plush top with a firm feeling underneath. I would describe it as medium-firm, but there still is a feeling of plushness on the top. Hard to describe fully, but it works perfectly for me. I couldn't have made a better choice and the price was much lower than the $1,000-$1,500 mattresses I had been considering I would definitely buy again and I would highly recommend this to others.

I was skeptical--didn't seem like it was possible to cram an innerspring mattress in a box for shipping. I was wrong. The mattress arrived quickly and flattened completely within 24 hours of unwrapping. I experienced no chemical smells like others wrote about. It's definitely firm, but with a plush top--the best of both worlds. I'm very happy with the mattress overall.