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Customer reviews for ZINUS Night Therapy 12” Medium Firm Euro Top Hybrid Mattress for
ZINUS Night Therapy 12” Medium Firm Euro Top Hybrid Mattress
4.2 out of 5 stars
stars1,203 ratings621 reviews
  1. 5 stars64% (764)
  2. 4 stars17% (201)
  3. 3 stars5% (61)
  4. 2 stars5% (56)
  5. 1 star10% (121)

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Showing 71-80 of 621 reviews
Apr 5, 2020
La Gran Señora
5 out of 5 stars review

Verified Purchase

WOW....goodbye furniture store hello SAMS CLUB

I've always only purchased mattresses from furniture stores and I'm so glad i trusted my instincts and purchased this amazing bed. And then for the price. WOW...this was such an awesome investment. Looking to upgrade all my other mattresses. This is a must for anyone looking for great comfort and for a reasonable price.

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reply from Zinus

Hello, Thank you for your feedback! We appreciate you taking the time and writing a review on our product! Us here at Zinus want nothing more than for our customers to be satisfied with their purchase! We hope you enjoy our products for many more years to come! Thank you for your review!

Dec 31, 2019
Lola
5 out of 5 stars review

Verified Purchase

Love this bed!!!

I’ve been sleeping on my new bed for about three weeks now and I absolutely love it!!! It’s nice and firm but also conforms to your body at the same time. When it was delivered it came a week early which was awesome. It took about 72 hours for it to fully puff up from being in the compact box.

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Dec 18, 2019
Nanci
5 out of 5 stars review

Verified Purchase

Good Purchase

Nice Bed. I am not really sure for myself as I have not slept on the bed, but my teenage son LOVES it. I love the fact that at this price it is a good quality (VERY HEAVY, makes it a bit of a challenge to make) came with a base and a bed skirt. My only complaint would be that the directions were very hard to decipher.

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Apr 26, 2017
Wow
5 out of 5 stars review

Verified Purchase

Amazing things in a small box

This mattress was purchased because we need to relocate for a few months at a friends house. We need a fresh mattress for their guest room. We bought this one because the price was very low. Delivery of this mattress was amazing. I thought they sent me the wrong item. It came in a box 2ft x 2ft x almost 5 foot. Upon opening we were careful to open it near the foundation. Much to our surprise out came the 60"x80"x12" mattress as promise. It is a good firm mattress. We have slept on it for month now and it is fine. And the price was wonderful. We recommend this mattress.

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reply from BetterZZZZ

We are happy to know you find our products amazing. Most people are very shocked at the idea that our mattresses are compressed into a compact box :P Thanks for the nice review!

Apr 18, 2022
Bill D
5 out of 5 stars review

Verified Purchase

ZZZZZZZ...ZINUS

I have never ordered a mattress that came in a box by mail, but what a convenient way to order. The mattress appears to be high quality, and it was a great price in comparison. It does take a few days to fully settle, so be patient. The mattress is quite tall, if you have a platform, a box spring may not be necessary. The mattress pretty firm, but still supportive, keep in mind this is a single sided mattress. If you like soft, pillowy, this may not be to your liking, but so far 5 stars for us.

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Apr 22, 2022
Cruz 2
1 out of 5 stars review

Verified Purchase

Disappointed and Sorry

So sorry that my first Euro mattress did not open (inflated) the way it should have, very disappointed the second time the same thing happen, and no guess to sleep over. Sam's Club replace it immediately and they were very understanding over my situation great customer service. You will need help, its very heavy to put on top of your box spring. I will still buy a mattress from Sam's Club as soon as I get my refund.

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Aug 8, 2020
Anonymous
1 out of 5 stars review

Verified Purchase

Super stiff

Not comfortable at all. Had to by topper to make it bearable.

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reply from Zinus

Hello, we apologize you are not satisfied with the comfort of the mattress. If you are still unhappy with the item and are within your return period with Sam's club please reach out to them directly and they would be able to assist you with a return or exchange for something that better suites your needs. Thank you.

Jan 28, 2023
Lynda
1 out of 5 stars review

Verified Purchase

Dont buy

Very uncomfortable had to buy a topper

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reply from Zinus

Hello Lynda, Thank you for your review and we apologize that you are experiencing issues with your purchase. Please give Sam's Club Customer Support team a call at 1 (888) 746-7726, they will be glad to assist in the best way possible, Thank you.

Apr 7, 2021
Gabe
5 out of 5 stars review

Verified Purchase

Great

Great mattress for the money

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Apr 8, 2020
Disappointed
1 out of 5 stars review

Verified Purchase

Disappointing

The mattress is reasonably comfortable, but permanently misshapen. Disappointing.

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reply from Zinus

Hello, Thank you for your review and we apologize that you are experiencing decompression issues. Please reach out to Zinus Inc., as our mattresses have a 10-year manufacturing warranty and we would be happy to assist you. We can be reached at (800) 613-1225 or opening a support ticket at support.zinus.com. Thank you.