We needed a new queen bed mattress for our camper that had a flat surface. So this hybrid mattress was the perfect solution. Very comfortable! The individually wrapped springs are genius. It is medium firm with the coils but yet softer on the top. Perfect combination! So happy we took a chance making this purchase.

I ordered the Zinus medium firm. But, this should be called a firm mattress. I’ll order plush next time. The corners are misshaped between coil bottom section and pillow top area. It’s super heavy to lift and tuck sheets under the corners. Box is a very awkward shape, very challenging for myself and husband to get upstairs. Expands within 72 hours. Quality is overall good.

Purchased this mattress online, sight unseen, on a Sunday. It was delivered on Thursday. Very heavy box for the Queen -- 78 lbs. I think. Followed the instructions and laid the mattress in place before cutting the tape and plastic wrap. Amazing to watch it "inflate" and take shape. Although the instructions say to wait 24-48 hours to sleep on it, I set it up at 4:00pm and slept on it that same night. First morning after sleeping on it, I woke up just a little sore (perhaps because I sleep on it the first night and hadn't waited the 24 hours). After the second day, I felt great. No aches and pains in the morning as was the case with my old mattress. As others have said, it's a plush top with a firm feeling underneath. I would describe it as medium-firm, but there still is a feeling of plushness on the top. Hard to describe fully, but it works perfectly for me. I couldn't have made a better choice and the price was much lower than the $1,000-$1,500 mattresses I had been considering I would definitely buy again and I would highly recommend this to others.

It’s pretty impressive with how comfortable it is for a sub $300 mattress delivered in a box. It’s slightly firmer than I thought it would be but at the same time softer than I thought it would be. Oh well definitely worth what I paid for it, Just not awesome, but on the other hand, amazing for under $300.

I bought three of these mattresses in 2017 and have been very satisfied with the comfort and quality. However, this most recent mattress purchased is not the same quality. The sides of the mattress are too soft to sit on. I am worried about falling out of bed. How are we supposed to recomposes the mattress and get it back into the box to return it?

I have never ordered a mattress that came in a box by mail, but what a convenient way to order. The mattress appears to be high quality, and it was a great price in comparison. It does take a few days to fully settle, so be patient. The mattress is quite tall, if you have a platform, a box spring may not be necessary. The mattress pretty firm, but still supportive, keep in mind this is a single sided mattress. If you like soft, pillowy, this may not be to your liking, but so far 5 stars for us.

My first purchase was for a double/full bed fits perfect. The only problem was I put fitted sheet on too soon. I really needed for it to breath for a couple of days to release the odor. My second purchase for our son a queen he is delighted said the odor was not offensive. He slept on it the first night.

I've always only purchased mattresses from furniture stores and I'm so glad i trusted my instincts and purchased this amazing bed. And then for the price. WOW...this was such an awesome investment. Looking to upgrade all my other mattresses. This is a must for anyone looking for great comfort and for a reasonable price.

Received my mattress in a box, opened and aired out for even less than suggested time and I love it, just the right amount of soft, had it for a while and has remained firm and doesn't have dents in it. Easy to get ready to use and very comfortable. This is NOT a soft mattress, if looking for that I would say on a scale of 1 to 10 with 1 being softest this rates about a 7. Very comfortable

Not happy with this product as well. Material seems to be faulty in that it won't lay flat. The memory foam or whatever is bunched together in the middle of the mattress since it was removed from the box. We will be returning the mattress ASAP. Not pleased at all.