Skip to Main Content
Sams Club
Sams Club
Customer reviews for Lifesmart LS700DX 7-Person 90-Jet Spa with Waterfall for
Lifesmart LS700DX 7-Person 90-Jet Spa with Waterfall
3.9 out of 5 stars
stars96 ratings60 reviews
  1. 5 stars53% (51)
  2. 4 stars20% (19)
  3. 3 stars9% (9)
  4. 2 stars3% (3)
  5. 1 star15% (14)

Member photos

  • +5 images
Sort by |
Showing 41-50 of 60 reviews
Sep 23, 2022
JT
1 out of 5 stars review

Disappointed

I bought this 3 years ago and about 4 months ago it started losing water. I noticed it was always wet on my concrete patio and around the botttom corners of of the hot tub. After opening up the side of the hot tub, which meant removing the side panels and cutting through the plastic siding to get to the plumbing and hoses, I found it it soaking wet and water poring out of two jets which cracked where they screw into the jet valve. I got that fixed and fired it back up. A week later the motor /pump burned out. I would not recommend buying this Lifesmart spa.

Helpful?2HJVJFFUBMU513893962005
reply from Lifesmart

Hello JT. We are sorry you are experiencing leaks and having difficulty with the motor/pump. This is certainly not normal and we would love to get this figured out for you! Please do not hesitate to contact our customer support team at 888-961-7727 (M-F 8-4 PST) or by email at ahsservice@watkinsmfg.com.

Nov 28, 2020
Whitney h
5 out of 5 stars review

Great value

First time hot tub owner. Can’t beat the price and value. Read a review saying that the interior finish of this feels like sandpaper; that could not be more inaccurate. Love our hot tub so far! I would say having 4-5 ppl in it is more reasonable than 7

Helpful?2HJVJFFUBMU513893962005
reply from Lifesmart

Hello, Whitney! We are glad to hear you are loving your new LS700DX. Happy soaking!

May 10, 2022
Cachais
5 out of 5 stars review

Awesome hot tub, great customer service/delivery

We watched a lot of youtube videos on the Lifesmart Coronado which is basically the same hot tub but only has one pump and fewer jets. We bought this from Sams on sale and are super happy with it. The hot tub arrived two weeks ahead of the schedule date, everything was communicated and scheduled online. The delivery company was awesome and moved the pallet to the edge of my driveway next to our grass. The hot tub came completely wrapped in plastic, so me and two friends slid it off the pallet onto a moving blanket on the grass keeping it vertical like it came on the pallet. I pulled/steered while my two friends pushed. It was a breeze to slide across our grass and slid it onto another moving blanket on our concrete patio to slide it in place. Super easy! The electrician wired everything up which took him under twenty minutes. We absolutely love it. The surface isn't as smooth as acrylic but not as rough as other reviews made it out to be. The jets are very powerful. We fit four adults comfortably, could fit more but you'd be rubbing legs for sure.

Helpful?2HJVJFFUBMU513893962005
reply from Lifesmart

Hello, Cachais! We are so happy to hear you are enjoying your new LS700DX Spa! Happy Soaking!

Apr 7, 2021
dane
1 out of 5 stars review

Poor Customer service

We bought this last year and in the instructions it states that you can install the electrical one of three different ways. We chose to use a method in the middle wanting to save a little electricity. At first things ran smoothly enough, but then we kept getting FLO error and when we reached out to the manufacturer for help they told us we had wired it wrong. Only one of the three different ways is the right way and now they refuse to help us unless we spend hundred of dollars to rewire it. Horrible customer service.

Helpful?2HJVJFFUBMU513893962005
reply from Lifesmart

Hi, Dane! We are sorry to hear that your experience with your spa has not been great. The LS700DX is a 230v spa which requires special wiring installed by a licensed electrician. Your electrician should be able to assist you further with this issue of faulty wiring. Our customer service team is happy to assist further and answer any questions you may have. Please don't hesitate to give our customer service team a call or shoot them an email: 888-961-7727, ahsservice@watkinsmfg.com. -- Happy soaking!

Aug 24, 2020
Anonymous
5 out of 5 stars review

Verified Purchase

Perfect for 4 people that are 6’ to 6’5”

We’ve had it up and running for 3 days and so far it’s awesome!

Helpful?2HJVJFFUBMU513893962005
Sep 17, 2019
vivian ward
5 out of 5 stars review

Verified Purchase

Enjoying!

I got my hot tub 4 weeks ago. My husband & I love it!

Helpful?2HJVJFFUBMU513893962005
May 8, 2023
Cos
5 out of 5 stars review

Great Spa

Bought it in August 2020 been sitting on a cement slab behind my garage for just shy of 3 years. Been set at 103 degrees ran through 3 winter's no leaks no issues. This is my third spa unbelievably energy efficient. Great Spa

Helpful?2HJVJFFUBMU513893962005
reply from Lifesmart

Hello Cos! We're so happy to hear you are enjoying your Lifesmart LS700DX spa! ~ Happy Soaking!

Jun 11, 2025
brandi
1 out of 5 stars review

Poor delivery

I do not recommend buying this hot tub from Sams Club. It arrived 5 days ahead of schedule with no call or coordination from the shipper. I came home and they left it in the middle of my driveway.

Helpful?2HJVJFFUBMU513893962005
reply from Lifesmart

Hello Brandi, <br />Thank you for taking the time to share your experience. We are truly sorry to hear about the challenges you faced with your recent spa delivery and the distressful situation it created because of it arriving early. We understand how incredibly frustrating and disappointing this must have been, and we sincerely regret that your experience did not reflect the high standards we strive to uphold.<br />Your feedback has been shared with our team as well as the delivery company for continued improvement, and we remain committed to learning from experiences like yours to better serve our customers in the future.<br />Thank you again for your candid review. We wish you all the best moving forward.

Nov 8, 2023
West M
2 out of 5 stars review

Broke and leaking

Less than 2 years old, if over heated somehow when the settings were set at 90 degrees. The water was boiling. I had to turn off the breaker them suddenly it started leaking form the bottom. How do I get a warranty claim started?

Helpful?2HJVJFFUBMU513893962005
reply from Lifesmart

Hello West M! We're so sorry to hear of the issues you are experiencing. There is a 2-year component warranty and a 1-year labor warranty on your LS700DX spa. To file a claim, please contact Watkins Warranty at (888) 961-7727 between the hours of 7am and 4pm PST M-F. Our qualified technicians will be happy to troubleshoot over the phone and can hopefully resolve your issues over the phone. If replacement parts are needed, we can work with you if under warranty, but it would be a good idea to contact Watkins to confirm your purchase and warranty information.

Mar 17, 2021
JT
5 out of 5 stars review

Verified Purchase

Life smart hot tub

Great hot tub for the money. Delivered earlier than expected also!

Helpful?2HJVJFFUBMU513893962005