Great buy

I replaced my plug&play lifesmart with this 230volt model. Big mistake. I wish I had my old one back. The shell of this hot tub is awful. The surface feels like sandpaper, so you can't ever feel comfortable. Also the rough surface collects stains, so the white looks filthy and disgusting all the time. Can't be cleaned. I may attempt to get it resurfaced but wish I never bought it.

I absolutely love this hot tub! It came a month early. Have had it up and running since May and in September it started leaking bad so we drained it and have been really busy with other things. So time to fix it and can’t figure out what the part number is to order new parts!! I think the manual should give part numbers..

I bought one of these 3 years ago from Sams and after 3 years the small return jet nozzles in the wall that distribute water into the hot tub started failing. They are threaded into a plastic part that injects air with the water. Those threads have broken on two nozzles so far (part RD201-1006) and I have been unable to get identical replacements. I think the return nozzles in newer models are slightly different and no one supports the making older parts. I tried getting what were supposedly exact replacement parts on-line, but they are not the same. The Spa in not useable without these parts. I regret not going with one of the more reputable long time brands that have good parts and support options if you need them.

This is a GREAT HOT TUB! Many jets and very powerful! Four people fit comfortably, maybe a fifth. The features are great including varying seat depths and the mini waterfall. The two pumps are powerful and maintain heat very well when the cover is off. What viewers need to know is that the hookup by a professional is expensive. Paid $750 for a licensed electrician (1st quote was $1,970 but thankfully received a separate 2nd quote of $750. Keep this in mind when paying the price. I see other companies sell same spa for many thousands more!

This is a terrible spa. The jets are so close to the top of the spa that when you fill it up so two people can use it and then four people get in, the water overflows from the top and spills out. Then when you go to get out the waterline drops below the jets and turns the jets into a supersoaker and blasts the person across from the jets in the face with water. You have to hold the jet button down to permantely shut them off in order to get out without the jets shooting water ten feet outside the spa. You are not able to easily shift between two users and four users. I contacted the manufacturer and they admitted that this is known. They don't care. They actually told me that they will DRAIN the spa before four people get in so it doesn't overfill. Not only is that asinine, but it also doesn't fix the issue of when one or two people get out and the other two get blasted in the face with water from the jets. The company knows that once you purchase and months go by before you receive it, install it, fill it up, you aren't going to return it. Had I known it would be that pathetically made, I definitely would have bought another spa.

We wanted a hot tub, but didn’t want to spend $8-12,000. We found this one and reviews and features were good, so we decided to take a chance. We love it! It’s a bit textured, but it doesn’t hurt and it’s nice to not slip around. Jets are powerful, has a waterfall and lights, everything we need. Fits 4 adults comfortably. Pick up a few $7 pillows from amazon and it’s perfect! Definitely recommend.

Bottom line is the that this tub is excellent at the $3500 range we paid for it. If it is not on sale or clearance, wait until it is. Very powerful and just enough features. 34” is more than deep enough unless you are very tall (my husband is 6’3”). The comparisons of the surface to sand paper are ridiculous and just inaccurate. The surface is TEXTURED to prevent you from slipping. The “gritty” feel is a little aggressive/rough initially but wears down after time. The slip resistant feature is a GREAT BONUS (google slip, trips and falls in spas/hot tubs if you do not believe me). Be prepared to place the tub where you want as it is delivered curbside strapped vertically to a pallet. We were able to pull it around our yard to the backyard using a hand jack. This is definetly not a high end tub with all the extras but is powerful and reliable purchase. It is the Toyota Camry of the Hot Tub world. If you want a Mercedes equivalent, go to your local Pool & Spa wholesaler.

We bought this hot tub last year, shipping took about 4-6wks which gave me plenty of time to finish the area it was going. Set up was very easy but you do need an electrician & 220 amp circuit. Since install it has worked flawlessly. The jets are plenty powerful and on the highest setting they’re too much for too long and we usually have to turn the power down. I love it so far and would definitely recommend this hot tub to anyone.

Bought this model in May, came end of July but the shipping company didn’t have tub secured and was found sideways sitting on a couple floor jacks in semi. Not the companies fault but didn’t sign for it not knowing what damage was done. Received new tub that wasn’t bouncing around in semi and looked like the shipper was much more careful this time! Too another couple weeks. We used to have an acrylic tub and this one has a rougher texture which I don’t might, but sediment and foaming like crazy. There is a ring around the tub that I wipe out frequently but still stained it appears. This is our first fill. And not sure why we can’t get the chemical balance right, wasn’t an issue with last tub. I will be taking water sample to local hot tub store to see if we can figure out why it’s foaming so much and see why we can’t achieve balance with pH, hardness, etc. also, the cover definitely is not gonna hold up to winter use in wisconsin, so I’m planning on getting a heavier cover for it as well. No leaks, was easy to hook up. Jets are awesome! Love the light colors and water fall! Just a couple issues as above.