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Customer reviews for Lifesmart LS700DX 7-Person 90-Jet Spa with Waterfall for
Lifesmart LS700DX 7-Person 90-Jet Spa with Waterfall
4 out of 5 stars
stars
95 ratings59 reviews
  1. 5 stars54% (51)
  2. 4 stars20% (19)
  3. 3 stars9% (9)
  4. 2 stars3% (3)
  5. 1 star14% (13)

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Showing 21-30 of 59 reviews
Nov 7, 2020
Reviewer name: sluro
4 out of 5 stars
4 out of 5 stars review

Love it!

We wanted a hot tub, but didn’t want to spend $8-12,000. We found this one and reviews and features were good, so we decided to take a chance. We love it! It’s a bit textured, but it doesn’t hurt and it’s nice to not slip around. Jets are powerful, has a waterfall and lights, everything we need. Fits 4 adults comfortably. Pick up a few $7 pillows from amazon and it’s perfect! Definitely recommend.

Helpful?2HJVJFFUBMU513893962005
reply from Lifesmart

Hello! We are so glad to hear you are loving your new LS700DX and the powerful jets, waterfall, and lights. Happy soaking!

Jun 24, 2024
Reviewer name: JLR5456
3 out of 5 stars
3 out of 5 stars review

Need help please with some Spa issues

We bought this hot tub as our Christmas present to ourselves. We really like the size and how he jets feel. However, we much prefer the smooth acrylic or fiberglass finish of our old spa to the surface of this one, as it was much easier to keep clean. We've had a problem trying to keep this white lining clean both at and above the water line on the sides and on the flat side surfaces. The instruction manual says you should be able to clean with mild cleaner, but this has been a big problem for us. The white top where the control panel gets very discolored all along it and will no longer come completely clean after only 5 months. We're not sure where the discoloration is coming from. Also, the side panel of the spa (on the same side as the filter) has warped. What can be done to fix or replace this panel please? We too have had problems where we fill the tub so that the upper jets are under water when the spa is empty. Then when my husband and I get in, some of the water spills over the top of the tub. Then when you go to get out, the water level is now below some of the top jets where you get pummeled with water in your face and body when you try to get out. Then you have to add water back to the spa again and repeat the cycle. Lastly, I've recently had spine surgery, so we drained and cleaned the spa for when we can start using it again. Where is the serial number located please? I have the Sam's Item # and model #, but may need the serial number to address these issues. Thank you so much for any help you can provide for these issues.

Helpful?2HJVJFFUBMU513893962005
reply from Lifesmart

Hello JLR5456! Thank you for your review and we are sorry to hear of the issues you are experiencing with your LS700DX spa. My suggestion is to reach out to our Customer Service Team and they will be happy to help answer all your questions and any additional concerns you may have. Please call (888) 961-7727, M-F, 7AM-4PM PST or by Email at ownersupport@watkinsmfg.com.

Nov 23, 2022
Reviewer name: LJ
4 out of 5 stars
4 out of 5 stars review

PART NUMBERS SHOULD BE IN THE MANUAL

I absolutely love this hot tub! It came a month early. Have had it up and running since May and in September it started leaking bad so we drained it and have been really busy with other things. So time to fix it and can’t figure out what the part number is to order new parts!! I think the manual should give part numbers..

Helpful?2HJVJFFUBMU513893962005
reply from Lifesmart

Hello LJ! We are so sorry to hear of the issues you are experiencing. Please contact our Customer Service team at (888) 961-7727 or by Email at ahsservice@watkinsmfg.com. They will be able to help determine the issue as well as order replacement parts.

Sep 23, 2022
Reviewer name: JT
1 out of 5 stars
1 out of 5 stars review

Disappointed

I bought this 3 years ago and about 4 months ago it started losing water. I noticed it was always wet on my concrete patio and around the botttom corners of of the hot tub. After opening up the side of the hot tub, which meant removing the side panels and cutting through the plastic siding to get to the plumbing and hoses, I found it it soaking wet and water poring out of two jets which cracked where they screw into the jet valve. I got that fixed and fired it back up. A week later the motor /pump burned out. I would not recommend buying this Lifesmart spa.

Helpful?2HJVJFFUBMU513893962005
reply from Lifesmart

Hello JT. We are sorry you are experiencing leaks and having difficulty with the motor/pump. This is certainly not normal and we would love to get this figured out for you! Please do not hesitate to contact our customer support team at 888-961-7727 (M-F 8-4 PST) or by email at ahsservice@watkinsmfg.com.

Nov 9, 2020
Reviewer name: Eric W
5 out of 5 stars
5 out of 5 stars review

Great Buy at $3,500!

This is a GREAT HOT TUB! Many jets and very powerful! Four people fit comfortably, maybe a fifth. The features are great including varying seat depths and the mini waterfall. The two pumps are powerful and maintain heat very well when the cover is off. What viewers need to know is that the hookup by a professional is expensive. Paid $750 for a licensed electrician (1st quote was $1,970 but thankfully received a separate 2nd quote of $750. Keep this in mind when paying the price. I see other companies sell same spa for many thousands more!

Helpful?2HJVJFFUBMU513893962005
reply from Lifesmart

Hi, Eric! We are glad to hear that you are enjoying your new LS700DX and all of its features. Happy soaking!

May 12, 2021
Reviewer name: Mr sold
5 out of 5 stars
5 out of 5 stars review

Great value and awesome hot tub!

We bought this hot tub last year, shipping took about 4-6wks which gave me plenty of time to finish the area it was going. Set up was very easy but you do need an electrician & 220 amp circuit. Since install it has worked flawlessly. The jets are plenty powerful and on the highest setting they’re too much for too long and we usually have to turn the power down. I love it so far and would definitely recommend this hot tub to anyone.

Helpful?2HJVJFFUBMU513893962005
reply from Lifesmart

Hello! We are very happy to hear that you are enjoying your LS700DX and all the powerful jets. Thank you for sharing your experience. --Happy soaking!

Nov 28, 2020
Reviewer name: Whitney h
5 out of 5 stars
5 out of 5 stars review

Great value

First time hot tub owner. Can’t beat the price and value. Read a review saying that the interior finish of this feels like sandpaper; that could not be more inaccurate. Love our hot tub so far! I would say having 4-5 ppl in it is more reasonable than 7

Helpful?2HJVJFFUBMU513893962005
reply from Lifesmart

Hello, Whitney! We are glad to hear you are loving your new LS700DX. Happy soaking!

May 1, 2020
Reviewer name: D Phillips
4 out of 5 stars
4 out of 5 stars review

Great buy

For the price you can not beat this deal! Seats 6 easily, 7 adults would be pushing it. The only con you will need an electrician to install the spa to include an additional $150 - $200 worth of require materials (breaker box, 50 amp) plus you will need to additional spaces in your current breaker box to run the wires to power the spa. The other thing we wish it had is a Bluetooth speaker install. The overall value is great. The installed lightning system is very nice using it late at night.

Helpful?2HJVJFFUBMU513893962005
Apr 7, 2021
Reviewer name: dane
1 out of 5 stars
1 out of 5 stars review

Poor Customer service

We bought this last year and in the instructions it states that you can install the electrical one of three different ways. We chose to use a method in the middle wanting to save a little electricity. At first things ran smoothly enough, but then we kept getting FLO error and when we reached out to the manufacturer for help they told us we had wired it wrong. Only one of the three different ways is the right way and now they refuse to help us unless we spend hundred of dollars to rewire it. Horrible customer service.

Helpful?2HJVJFFUBMU513893962005
reply from Lifesmart

Hi, Dane! We are sorry to hear that your experience with your spa has not been great. The LS700DX is a 230v spa which requires special wiring installed by a licensed electrician. Your electrician should be able to assist you further with this issue of faulty wiring. Our customer service team is happy to assist further and answer any questions you may have. Please don't hesitate to give our customer service team a call or shoot them an email: 888-961-7727, ahsservice@watkinsmfg.com. -- Happy soaking!

Aug 31, 2023
Reviewer name: Hank77
1 out of 5 stars
1 out of 5 stars review

Parts Failing After 3 Years Use, No Replacements

I bought one of these 3 years ago from Sams and after 3 years the small return jet nozzles in the wall that distribute water into the hot tub started failing. They are threaded into a plastic part that injects air with the water. Those threads have broken on two nozzles so far (part RD201-1006) and I have been unable to get identical replacements. I think the return nozzles in newer models are slightly different and no one supports the making older parts. I tried getting what were supposedly exact replacement parts on-line, but they are not the same. The Spa in not useable without these parts. I regret not going with one of the more reputable long time brands that have good parts and support options if you need them.

Helpful?2HJVJFFUBMU513893962005
reply from Lifesmart

Hello Hank77! We're so sorry you are having issues with your jets. Please contact our Customer Service team and they can help you order the correct replacement parts needed. Please call (888) 961-7727 M-F 7am-4pm PST or Email ahsservice@watkinsmfg.com. ~ Happy Soaking!