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Customer reviews for SAMSUNG 85” Class DU7200 Series 4K Smart TV for
SAMSUNG 85” Class DU7200 Series 4K Smart TV
4.3 out of 5 stars
stars1,177 ratings1,030 reviews
  1. 5 stars63% (744)
  2. 4 stars18% (208)
  3. 3 stars8% (98)
  4. 2 stars5% (58)
  5. 1 star6% (69)
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Showing 51-60 of 1,030 reviews
Jun 5, 2025
Judy
3 out of 5 stars review

Good picture

Terrible remote. I.have to look up what anything on there is and sometimes that works sometimes not. I’m 81 years old and there isn’t much on there that I can figure out on my own. Why can’t the remote tell you what it does. Never had any problem with my previous. I guess this is for very savy people. Even this review is hard to use—like I can’t get back to the top of this block that I’m typing in

Review from Samsung US
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reply from Samsung Advisor

Hi Judy, We appreciate your review of the DU7200 TV. To learn how to use your Samsung remote and understand the settings on your TV, please use your remote to access the remote guide. Go to Home> (left directional button) Settings> Support> Remote Control Guide. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~Samsung Advisor

May 23, 2025
JohnB
1 out of 5 stars review

Very bad glare experience

Very poor screen appearance for the money I paid for this TV. Very unhappy. There is a very obvious, blatant light bulb refection on the TV screen that is caused by a standard basic light fixture located on the ceiling nearby where the TV is set up. The light's glare on the TV screen is always present and makes for a horrible viewing pleasure. Your TV screen should have been designed much better so that it reflected.

Review from Samsung US
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reply from Samsung Advisor

Hi JohnB, We appreciate your feedback on screen reflections with the Samsung DU7200 TV. Room lighting plays a significant role in how reflections appear, and while we aim to reduce glare where possible, complete elimination isn't guaranteed. For improved glare control, we recommend repositioning the TV to avoid direct light or consulting a professional installer. Samsung’s Glare Free screen is available starting with the QN90F Neo QLED 4K, while Anti Reflection technology is included on select models beginning with the S85F OLED and above. If you have any questions about features or setup, our team is here to help at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week). You can also LiveChat with an agent through the ‘Support’ link on our website. ~Samsung Advisor

May 20, 2025
JordanR
5 out of 5 stars review

Good TV

I’ve been using this 55-inch TV for a few weeks now, and I’m really impressed with its performance. The picture quality is outstanding—sharp resolution, vibrant colors, and deep contrast make both movies and sports look fantastic. The size is perfect for a living room or larger bedroom, offering an immersive viewing experience without overwhelming the space. The built-in smart features work smoothly. Apps like Netflix, YouTube, and Prime Video load quickly, and the user interface is intuitive and easy to navigate. I also appreciate the voice control remote—it makes searching for shows so much easier. Sound quality is decent for a flat-screen TV, though adding a soundbar would really elevate the experience. Setup was simple and only took about 15 minutes from unboxing to watching. Overall, this TV offers great value for the price. If you're looking for a reliable 55-inch screen with modern features and a sleek design, this one is definitely worth considering.

Review from Samsung US
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May 21, 2025
Delivery mishap
4 out of 5 stars review

Shipping complaint

Before I start on the shipping I would like to say I love this TV and was satisfied with the pricing. My complaint is with the shipper. This is a very large TV and I have a bad back. The guy that delivered it was obviously having problems. He asked if I could help, I could not. When he was taking it off the truck the box fell over and hit the ground hard. Luckily the manufacturers pack these well enough that they can withstand that kind of fall. He then got it loaded on a dolly and brought it inside. I do not blame the driver for this cluster but the shipping company for not having a two man team for these deliveries.

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Jul 11, 2025
TCFord
4 out of 5 stars review

It's okay.

We love the picture. However, after only owning this t.v. for three weeks, we already had to unplug it for a soft restart as we had no volume. Since then, we have had to unplug it almost once a week in order to watch it. The Samsung t.v. we had before this one we didn't need to unplug until years later. We laughed at a Samsung refrigerator we certainly were not going to buy because we cannot reach behind where it would be to keep unplugging it. We have Samsung phones and have enjoyed being able to connect to our t.v. Our faith in Samsung is fading.

Review from Samsung US
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Jun 18, 2025
Ed
3 out of 5 stars review

Samsung85" DU7200

The television's image quality is satisfactory. However, comparable models are currently available at a more competitive price point. Given the observed price fluctuations, it may be prudent to delay the purchase. The television was acquired two weeks ago for $750, and the price subsequently decreased to $697 within two days.

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reply from Samsung

Hi Ed,<br /><br />Thank you for your feedback. I recommend reaching out to Sam&#39;s Club regarding any price matching policies. <br /><br />If you ever have questions or need support, we’re here to help. Call us at 1-800-SAMSUNG, available from 8AM - 12AM EST, seven days a week. You can also connect with a LiveChat agent by clicking the ‘Support’ link on our website.<br /><br />~Samsung Advisor

Apr 29, 2025
Ogo
5 out of 5 stars review

Verified Purchase

Amazing 85 inch tv

Amazing tv, very strong and our old 70 inch was able to withstand two toddlers.

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Apr 14, 2026
DeepInYouu
5 out of 5 stars review

Smart thing

Smart thing user-friendly easy to set up with QR code

Review from Samsung US
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Oct 25, 2024
Shaffeek
5 out of 5 stars review

Verified Purchase

Shaffeek

Clear clean view great colors excellent brand Samsung and price.

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Jan 20, 2025
Amanda
5 out of 5 stars review

Verified Purchase

Samsung

Great price. Amazing color and definition. Absolutely enjoying watching movies on this monster.

Helpful?1RMTE3JL1NV513893753801