Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for SAMSUNG 85” Class DU7200 Series 4K Smart TV for
SAMSUNG 85” Class DU7200 Series 4K Smart TV
4.3 out of 5 stars
stars
1,178 ratings1,031 reviews
  1. 5 stars63% (745)
  2. 4 stars18% (208)
  3. 3 stars8% (98)
  4. 2 stars5% (58)
  5. 1 star6% (69)

Member photos

  • +175 images
Sort by |
Showing 51-60 of 1,031 reviews
Jul 11, 2024
Reviewer name: Sumsunreatest
4 out of 5 stars
4 out of 5 stars review

The features are amazing

[This review was collected as part of a promotion.] Are really enjoyed.The options between the different picture ones that they have and I.Also , really enjoyed the really Chris sound that it carried although I test the soundboard for my optical media oi put Android.The wifi can be connected from quite part throughout the house and my device was Connected to it. I also enjoy that I get all the apps that I really like on there like Disney plus

Review from Samsung US
Helpful?1RMTE3JL1NV513893753801
Apr 21, 2025
Reviewer name: DfamOf5
3 out of 5 stars
3 out of 5 stars review

Nice tv, but cuts out while gaming

This is a great tv, but we have one major problem with it. When my family is playing video games, the screen will randomly go black for a few seconds, then come back on. It's like it switches itself off of game mode by itself. Very frustrating, but other than that, it has been a nice tv. Wish there was a way to fix this problem.

Review from Samsung US
Helpful?1RMTE3JL1NV513893753801
reply from Samsung Advisor

Hi DfamOf5, If you've switched on your TV and the sound comes through fine, but you do not see any picture, there are three potential issues. 1) A connection issue is the most common problem where there is a bad connection, faulty cables, or improper installation. 2) An issue with the device connected to the TV. There may be a video output setting on the device that you must set properly before it will output to the TV. 3) There is something wrong with the TV, requiring a technician to assess the TV and find a solution. Please give us the opportunity to assist you by contacting Samsung Customer Support via any of the following options: 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat • Manuals, Software, & Warranty Info ~Samsung Advisor

Nov 19, 2024
Reviewer name: scottystrue2U
5 out of 5 stars
5 out of 5 stars review

The most realistic screen.

[This review was collected as part of a promotion.] I use my Samsung TV to stream movies music videos on YouTube and also use it to monitor my whole house. I don't even have to have the remote no more looking for that because it's on my phone exactly the same as it is they came with the TV This is one of the best TVs I've ever had the most realistic pictures if you put the ocean scene on there yes it looks like an ocean and it's so big and it's right there bold in front of you number one TV I've ever had check it out you like it too.

Review from Samsung US
Helpful?1RMTE3JL1NV513893753801
Oct 24, 2024
Reviewer name: 6084871555
5 out of 5 stars
5 out of 5 stars review

Quality u can see

[This review was collected as part of a promotion.] I love my new Samsung TV. It's got all the expected bells and whistles. Plus it's got the quality I've come to expect from Samsung products . Quality u can see from the moment u open the box . And reliability u can count on . I love my Samsung TV!!!!!

Review from Samsung US
Helpful?1RMTE3JL1NV513893753801
Feb 24, 2025
Reviewer name: Like Good Products
2 out of 5 stars
2 out of 5 stars review

Size

We own several Samsung TV sets. Unfortunately, the build quality of this set is not what I am accustomed to in a Samsung TV. The 45" Samsung set we bought in 2008 and replaced with this one has better picture quality. The colors look washed out, the sound level is stuck at 15, and can be neither raised or lowered. And the flimsy back covering makes the set appear cheap. The price is great for a set this large, but build quality was substantially compromised.

Review from Samsung US
Helpful?1RMTE3JL1NV513893753801
reply from Samsung Advisor

Hi Like Good Products, We appreciate you sharing your experience with the DU7200 TV. Your feedback regarding image quality is essential to us and will be shared with our internal teams. Please try adjusting the below image settings. Go to Home > Settings > All Settings > Picture > Picture Mode and select the mode that best fits your usage: 1) Standard: Default mode suitable for general viewing environments. 2) Natural: Reduces eye strain for a comfortable viewing experience. 3) Movie: Most suitable for watching TV or movies in a dark room. 4) Dynamic: Makes the picture brighter and clearer in bright viewing environments. 5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching. You can also go to Settings > All Settings> Picture > Expert Settings > to manually fine-tune your image. For sound adjustments, go to Settings> All Settings> Sound. Should you ever have questions or need help with TV features, specs, or operations, we are here to help. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Feb 8, 2025
Reviewer name: Bawitdaba
4 out of 5 stars
4 out of 5 stars review

Beautiful picture

Crystal clear screen. Could do without the clutter of app icons I don't have or want. Would be nice if they only appeared after subscribing. Could be easier to navigate for the less tech savvy. The "legs" are unattractive. Sturdy enough, but wider legs would create a more balanced aesthetic for more cosmetic appeal. Removed one star for the things I don't like but the picture quality is beautiful.

Review from Samsung US
Helpful?1RMTE3JL1NV513893753801
Apr 19, 2025
Reviewer name: Review
4 out of 5 stars
4 out of 5 stars review

75” Samsung

I really like my 75” Samsung tv but the only thing I don’t like is when I turn it on it has all these “apps” I’ll call them and the live tv is one of them BUT I can’t go to them!!?? And it takes a bit to have the actual live tv go to the big main screen

Review from Samsung US
Helpful?1RMTE3JL1NV513893753801
Dec 3, 2024
Reviewer name: SanJoseEd
4 out of 5 stars
4 out of 5 stars review

Phenomenal Garage TV.

[This review was collected as part of a promotion.] Everything is great as expected I own several Samsung products and plan to go all Samsung for TVs in my house. Only gripe is the Xfinity Stream app is very slow to load but not sure that's Samsungs fault.

Review from Samsung US
Helpful?1RMTE3JL1NV513893753801
Apr 19, 2025
Reviewer name: Brownboy62
4 out of 5 stars
4 out of 5 stars review

3rd go with Samsung

This is my third Samsung television. The picture went out of both in appx 5 years, so I expect this one to do the same. This one has the best picture of course. The remote is small and a bit cumbersome with the basic functions buried in remote. The speaker is a tad weak also. It lacks depth and I frequently use a soundbar to improve it. Basically a decent television and compared to lesser named sets, it is a bit overpriced. I also have a 32" in my bedroom which is only a couple months older than the 50" and it has already shown signs of failure. While I obviously am a Samsung supporter, I can see the quality of the product is going downhill. I will be open to other options when its time to replace these sets which will likely be in the next year or two unfortunately. Based on cost and longevity, I will consider other units.

Review from Samsung US
Helpful?1RMTE3JL1NV513893753801
Dec 27, 2024
Reviewer name: Firstsamsungtv
2 out of 5 stars
2 out of 5 stars review

Not user friendly

[This review was collected as part of a promotion.] The TV makes it difficult to select the connected devices properly , the Bose sound bar I connected was constantly reverting back to use the built in tv speakers instead after I set the sound bar as the primary sound device. The picture quality is fine, no where near as clear and bright as my lg oled but expected and acceptable for the price. There are also lots of features and options (too many) but they are not very user friendly.

Review from Samsung US
Helpful?1RMTE3JL1NV513893753801
reply from Samsung Advisor

Hi FirstSamsungTV, We appreciate your feedback on the DU7200 TV. Please try the below Settings adjustments to resolve any issues you are experiencing. First, please set the Sound Output to the TV Speaker by going to Settings > All Settings> Sound > Sound Output. Next, check whether Digital Output Audio Format is set to Pass-Through by going to Settings > All Settings> Sound > Expert Settings > Digital Output Audio Format > Auto. For optimal performance, please ensure you are running the latest Firmware. Go to Settings> Support> Software Update. If you need more help, please do not hesitate to reach out to us. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor