Hi Magpie,<br /><br />We appreciate your feedback on the Samsung DU7200 TV. I&#39;m sorry to hear you are experiencing issues with your Wi-Fi. If you’re experiencing issues with the Wi-Fi connection, we suggest you try the following:<br /><br />1. Use 5Ghz Wi-Fi if possible<br />2. Try wired LAN if available<br />3. Try repositioning the router so there are no obstacles between your TV and the router<br />4. Try running a cold boot on your TV. To do so, hold down the Power button on the Samsung TV remote until the TV turns off and then on again. This should take about 5 seconds.<br /><br />Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings &gt; Support &gt; Software Update. <br /><br />You can enable automatic updates for convenience. <br />Go to Settings &gt; Support &gt; Software Update, then select Auto Update.<br /><br />I hope these tips help resolve your concerns. If you need more help, Samsung is here for you! Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.<br /><br />~ Samsung Advisor